SolarWinds Observability SaaS
SolarWindsExternal reviews
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SolarWinds SAM is so-so
What do you like best about the product?
The ability to monitor scheduled tasks. Our company performs a lot of automation through windows scheduled tasks and cronjobs, monitoring those task for failures allows the IT department to not be caught off guard.
What do you dislike about the product?
The way the licensing scheme work out. Anytime you monitor something (a task, a service, a process, or daemon), it consumes a massive amount of licenses. And it doesn't even monitor IIS all that well.
What problems is the product solving and how is that benefiting you?
The monitoring of scheduled tasks and cronjobs in our server environment, have lowered the amount of times that IT is alerted that something is down. Now IT can catch the issue and resolve it, sometimes before the end user is even aware.
Recommendations to others considering the product:
If your sole job will be to deal with this product, then you may have the time to tweek it and get it running the way you want it. But for admins with other things to do, this product can be a little time consuming to get oriented the way you want it.
Server and Application Monitor review by Naren
What do you like best about the product?
I liked that with the SAM templates we can monitor the appications like AD, DNS, DHCP, etc. We can also monitor the generic Windows services as well. It helps to monitor the applications to avoid down time and speed up the resolution as well. The new feature AppStack introduced and help you to look at the issues directly which shows in Red Color. When you hover the mouse point, you can see the health of the server or resource or application.
What do you dislike about the product?
We exerienced some of the parameters were not available like, mails queue count. It utilizes more resources, if we assign to more number of devices and forget to remove them, when they are not in use.
For agentless monitoring services, we need to provide the WMI credentials to connect to the server
A better application monitoring should be provided for Exchange, IIS and SQL.
For agentless monitoring services, we need to provide the WMI credentials to connect to the server
A better application monitoring should be provided for Exchange, IIS and SQL.
What problems is the product solving and how is that benefiting you?
Monitoring of windows services, CPU and Memory, etc.
I see the main benefits as Proactive alerting, avoid down time, speed up troubleshooting, proactive alerting, access to detailed performance metrics
Easy to Configure and easy to use the templates
I see the main benefits as Proactive alerting, avoid down time, speed up troubleshooting, proactive alerting, access to detailed performance metrics
Easy to Configure and easy to use the templates
Recommendations to others considering the product:
The Server and Application Monitor (SAM) module is easy to configure and use. I would recommend that it is best for Windows servers. You can do medium level monitoring for Exchange, IIS and SQL.
NTA - Changed how we view our network
What do you like best about the product?
Ability to drill into the nodes and quickly determine the cause of high utilization or an outage.
What do you dislike about the product?
It takes time to get everything setup and configured to meet your needs, but once it is done it is worth it.
What problems is the product solving and how is that benefiting you?
High traffic utilization, link changes and types of traffic on our network.
Recommendations to others considering the product:
Ensure you understand how the Node count works, so you don't get in a bind for your licenses.
Solawinds IPAM needs more flow
What do you like best about the product?
the tool is very basic, and can import tab and comma delimited files. It has a built-in IP address scanning tool. It is SNMP enabled and can log new IP's that get discovered with ping sweeps.
What do you dislike about the product?
you need a strong server to be able to run the whole solar winds suite.
IF you don't, it will run at a very low unsatisfactory speed.
IF you don't, it will run at a very low unsatisfactory speed.
What problems is the product solving and how is that benefiting you?
its important to have a tool that can not only track IP addresses, but can import your documentation prior to implementation. If you have tab and comma delimited files, you can import that data.
Recommendations to others considering the product:
needs to be less resource intensive
Another way to measure cloud metrics
What do you like best about the product?
Each task is not more than 2 clicks away, I like the fact that the interface gets right down to business with alerts and attributes tab.
What do you dislike about the product?
Not the easiest to use configuration and setup. Not as good as NPM or WUG, but it gets the job done at a lower cost.
What problems is the product solving and how is that benefiting you?
We are an e-commerce company with the primary focus on protecting our data. I like the fact that this is pay per use based on the number of data streams.
Decent experience with Solarwinds
What do you like best about the product?
I like the ability to handle all kinds of alerts in a matter of two clicks or less.
What do you dislike about the product?
I dislike the support team's quality. Often the help comes copy-pasted from their KB articles, so there isn't much personalized help. The service desk ticketing site that it connects to is also a bit slow in syncing up with the dashboard so tickets don't close efficiently even when the alert has gone away.
What problems is the product solving and how is that benefiting you?
Patch Management. Remote Access. Managed Antivirus. Disk space checks. Performance Monitoring. All are beneficial. Even when a server is down, we get the alert.
Recommendations to others considering the product:
Beware of support. Beware of lag between sync of dashboard and service desk. Glitch between background manager and backup check on dashboard.
Great tool for throwing in data
What do you like best about the product?
Hosting over 6 sites has its challenegs and papertrail has helped us solve one of them. We can now monitor our logs from all our sites in one place with easy search logic. Filtering random junk is really easy and we can get alerted if there is ever a significant spike.
What do you dislike about the product?
Integration with a ticketing system and summarization by individual alert type would be helpful but is not present.
What problems is the product solving and how is that benefiting you?
We are now able to at least monitor thousands of logs per day.
Recommendations to others considering the product:
If you have a lot of logs and can’t afford to go with an expensive monitoring solution this is a great way to at least have centralized logging.
Cost elusive
What do you like best about the product?
I like honestly the ability of the software to provide what our business needs.
What do you dislike about the product?
The pricing is often too confusing and much too inconsistent.
What problems is the product solving and how is that benefiting you?
Integration and deployment for all our software as a service
Granular Infrastructure and OS Monitoring with no Intuition or Artificial Intelligence
What do you like best about the product?
SolarWinds SAM is highly customizable and can monitor almost anything on a server that can be accessed remotely. AppInsight monitors provide very rich performance data. NetPath and Perfstack features have been used heavily since added to the platform. The community is very knowledgeable and more helpful than support (sadly). The forum has great participation and a great rewards system to keep users engaged. There are lots of ideas shared on the site and many monitors have been uploaded and available for use to any user.
What do you dislike about the product?
The product requires tedious administration and is very time consuming.
Alert storms are common and fine tuning thresholds is highly manual and tedious.
The UI is cluttered, slow, and outdated. Customizing the UI is painful and has a learning curve.
The learning curve is very high and frustrating for advanced monitoring setup.
The application is often slow and unstable. It can be challenging to troubleshoot too and support is awful after they got bought out by the private firm.
Alert storms are common and fine tuning thresholds is highly manual and tedious.
The UI is cluttered, slow, and outdated. Customizing the UI is painful and has a learning curve.
The learning curve is very high and frustrating for advanced monitoring setup.
The application is often slow and unstable. It can be challenging to troubleshoot too and support is awful after they got bought out by the private firm.
What problems is the product solving and how is that benefiting you?
Service availability is a major monitor we utilize. Providing reactionary alerts to certain thresholds to alert the proper team in our event management software. Tracing application performance problems back to the infrastructure or vindicating infrastructure as a problem and reducing mean time to repair (MTTR).
Recommendations to others considering the product:
If man hours are not a concern, it is a decent product. One man shows should look for a product with more automation and intelligence built in. UI is not very clean. Setting up basic monitoring for servers takes about 15 minutes each if done individually. Bulk discovery tool is very clunky and unreliable.
High potential monitoring software
What do you like best about the product?
Bargain priced data monitoring tool which provides many ways to analyze this information. The notifications make it really convenient because it will allow you to know before something happens. Data analysts in our group work together using this software, easily learning and maintaining of it with simplicity.
What do you dislike about the product?
The different pricing options can be rather difficult to choose from, even though the models are straight forward. It just can be different to choose which one would work best for you. Also the web interface is very simple and easy which is good but may need some improvement in terms of customization.
What problems is the product solving and how is that benefiting you?
Real time cloud monitoring of data and metrics at all levels of the business. There are many competitors in this space, we just found Librato to be the best match for us. It is fairly price once reviewing the options and really does get you everything you need from it.
Recommendations to others considering the product:
I would suggest just giving it a try, it really has a lot of potential for you at a price point that's more than far comparing to other competitors. Could definitely see this software working at every level whether you are a small business or large, could see being the same amount of help at either.
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