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External reviews are not included in the AWS star rating for the product.


    Gonzalo S.

mParticle precise audience targeting

  • February 11, 2023
  • Review provided by G2

What do you like best about the product?
mParticle is a great platform, it really help us target the precise audience across different platforms
What do you dislike about the product?
We need mParticle to integrate with LinkedIn Ads for our B2B business
What problems is the product solving and how is that benefiting you?
It let us have all the audiences in one place, be complaint with the users privacy and easily connect our users to the ad platforms


    Anna E.

Very user friendly, intuitive, great customer support

  • January 12, 2023
  • Review provided by G2

What do you like best about the product?
It's very user friendly, it allows to have a unique and consolidated view of the data across our different toutchpoints. It's easy to integrate and the customer support is great and proactive
What do you dislike about the product?
I would appreciate to have more touchpoints to understand how other clients are usign mParticle and which areas we are not exploring. I'd like to fully valorize the investment markets are making
What problems is the product solving and how is that benefiting you?
The main problem we had was the ability to have a unique user profile, as in the different touchpoints we had different information being collected. At the same time, having a "point of trust" becomes relevant


    Gian Carlo F.

Excellent work team, the best people

  • January 10, 2023
  • Review provided by G2

What do you like best about the product?
The group tries to understand and adapt a solution that satisfies the client's need
What do you dislike about the product?
The language barrier in specific meetings has been a bit complicated, but there has always been someone who supports us on behalf of the mparticle team
What problems is the product solving and how is that benefiting you?
mParticle is receiving the interaction events with the application and this helps us to manage the information


    Entertainment

I've recently started working with mParticle and have found value in their services

  • December 23, 2022
  • Review provided by G2

What do you like best about the product?
Their services offered are valuable to our business in order to launch strategic marketing campaigns.
What do you dislike about the product?
We've had some technical issues with our account to not be fully set up yet
What problems is the product solving and how is that benefiting you?
Allowing us to utilize our first party data in our campaigns


    Hospitality

Great CDP, It just works

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
With Mparticle you can have all your customer data in one place. The planning allows you to map the attributes and events that will unlock your marketing campaigns. Also the data validation is a great feature. Its a great tool for companies with low data resources that want to activate their data.
What do you dislike about the product?
More Developer focus tools to map attributes, validation, etc with Infrastructure as Code, to make sure there are some data contracts in place. Sync from the Data Warehouse. I think that feature is coming soon,
What problems is the product solving and how is that benefiting you?
Ability to ingest customer data and first party behavioural events is the key feature. Also the downstream sync capabilities with lots of built in destinations available.


    Information Technology and Services

Indicative is a useful tool that I use mostly to compare user behavior across different treatments

  • September 06, 2022
  • Review provided by G2

What do you like best about the product?
I like how the tool is like drag and drop sql, which makes it very easy to analyze user segment and funnels without having to write code. The ability to choose different segmentation and funnel types is useful.
What do you dislike about the product?
I would like to be able to analyze funnels/cvr rates over time. I think the donut visualization is not as intuitive as the bar chart view to see cvr rates/dropoffs. The run time is also quite long compared (+10 sec or so) to some other tools I've used, but that optimization may need to be done on our end not necessarily indicative's end.
What problems is the product solving and how is that benefiting you?
On certain pages, what are the most popular user actions and how do they convert to business metrics. How does user behavior change when we run a/b tests; are they in line with what we meant to drive with our hypothesis?


    Health, Wellness and Fitness

Simple interface, great insights

  • September 02, 2022
  • Review provided by G2

What do you like best about the product?
I think the presentation of data is the best feature, as it makes complex data less daunting to wade through.
What do you dislike about the product?
I still think there's a steep learning curve in understanding all parts of the data. Probably more help, or auto insights would be good for beginners.
What problems is the product solving and how is that benefiting you?
We can actually see our user dropoff rate and drill down into reasons why.


    Financial Services

Little slow but easy to use

  • September 02, 2022
  • Review provided by G2

What do you like best about the product?
Event segment flow and user's step by step event journey.
What do you dislike about the product?
Take a lot of time to check segments or user id.
What problems is the product solving and how is that benefiting you?
Helps us better understand user behaviour and any funnel that is breaking and causing user dropoff.


    Computer Software

Indicative is great

  • September 01, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility of the platform and ease of use
What do you dislike about the product?
Lack of training and support resources..
What problems is the product solving and how is that benefiting you?
It's giving great analytical and data insights that we never had access to before.


    Financial Services

mParticle CDP

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Excellent Account Team that takes time to understand and resolve the issues with the client. Good Product overall, has a lot of inbuilt connectors to move the data in and out of the platform.
What do you dislike about the product?
The pricing of the product could be more intuitive to stay competitive. The pricing of the product could be more intuitive to stay competitive. The pricing of the product could be more intuitive to stay competitive.
What problems is the product solving and how is that benefiting you?
mParticle is helping with real-time use cases within the organization as the data comes to mParticle in real-time and can help orchestrate marketing campaigns easily.