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    Jackie H.

Attendee Hub Usage for Event-Heavy Team

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
We used to use a third party app system that was seperate from registration, so having it all in one place, where attendee profiles, agenda sessions, etc., are all connected to the Cvent registration, is by far the most helpful
What do you dislike about the product?
I wish there was a bit more customization options. For example, the home page features only really let you do pictures and links. We'd like to be able to do straight text posts that attendees can see right away, and better customization features that don't restrict images/sizes.
What problems is the product solving and how is that benefiting you?
We have 20+ events per year and it is exhausting trying to coordinate attendee profiles for apps each time. This takes a lot of those steps away so that the app is closer to a set and forget it step in our event planning process.


    Robert C.

Easy to use and great for an in person event!

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
The intuitive nature of the site makes it a breeze to set up!
What do you dislike about the product?
There are times where you need to click in a place that's not the easiest to find
What problems is the product solving and how is that benefiting you?
We use CVent for registration for our internal events, it's so easy to use


    Events Services

Fairly complicated interface, a lot of things to adjust and took a while to learn

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
Cvent is used by lots of companies, and has a lot of native integrations. They are a large, well-organized company. There seems to be a big team of developers there.
What do you dislike about the product?
It took a long time to learn. We needed to give admin access to many more staffers than I would have liked because the roles are not well-defined -- so everyone had to be an admin to do some helpful things (onsite, for example). This tool took a long time to learn, and we had many calls with support. Support is very structured, so we needed to go through the call center or book time with folks to get things moving. Still, the things that did not go right at the first event would have been preventable if we had more help from the team there. The interface is non-intuitive, and some things are redundant -- while ither things, you just can't see if you are not in the right "mode" as an admin - and this gets confusing.
What problems is the product solving and how is that benefiting you?
We moved from Boomset and Socio (now parts of Hopin and Cisco, respectively), so in order to get an "all in one" platform that had more functionality, and didn't require us to do integration.
This is the event companion tool for physical events (only) at our company.


    Mendee R.

Happy Event Attendees

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
Attendee Hub makes it easy to track attendees' attendance.
What do you dislike about the product?
There really aren't any downsides except if Attendee Hub is down for one reason or another. It is an efficient tool.
What problems is the product solving and how is that benefiting you?
We need a rapid onsite technology that keeps our attendees engaged and connected.


    Events Services

Great addition to your event

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
The attendee hub meets the basic needs that a company may have for a virtual platform for their events. The app is a great addition for those who are tech-savvy, but like that the website version is available for those who may prefer that method. This is a great addition for events you are already hosting in Cvent - especially if you are looking for a hybrid option.
What do you dislike about the product?
The attendee hub is not as customizable as you may hope it would be. The platform can absolutely use some updates, however I have no doubts that Cvent will work on this in the future and does take their user suggestions into considerations when making updates to the platform.
What problems is the product solving and how is that benefiting you?
Attendee Hub is helping to provide a platform that helps us to add an additional virtual aspect to our already spectacular event. This will help our attendees stay organized and involved in yet another way throughout their experience.


    Elise Z.

If you want to create a seamless onsite & virtual event experience

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
The Cvent Attendee Hub links onsite and virtual seamlessly, which allows event managers to provide a tailored event experience!
What do you dislike about the product?
It would be great if the widgets are more flexible, even though is pretty flexible right now.
What problems is the product solving and how is that benefiting you?
We were looking for a platform to provide a seamless event experience for both onsite and virtual attendees, and Cvent attendee Hub did exactly what we want!


    Non-Profit Organization Management

I love the interactive features

  • September 29, 2022
  • Review provided by G2

What do you like best about the product?
CVENT AttendeeHub brings interactive features to an otherwise static online training experience. Their chat/video discussions, game, speed networking, chat, Q&A, and polling systems allow attendees to stay engaged and network with each other.
What do you dislike about the product?
Presenters using CVENT Zoom are not able to monitor/host poll questions through that window. Instead they must have AttendeeHub open on an additional screen. This is difficult for presenters to manage on a single monitor.
What problems is the product solving and how is that benefiting you?
COVID forced us to host our first virtual conference in 2020. Without AttendeeHub, we would not have known where to start. We have since hosted 2 hybrid events for 2,000+ attendees and several smaller online trainings.


    George M.

Easy to use with a lot of great features

  • September 27, 2022
  • Review provided by G2

What do you like best about the product?
The Cvent Attendee Hub is easy to use and gives you the option to add on a mobile app.
What do you dislike about the product?
It is not user freindly for attendees. The agenda still needs a lot of work, most attendees tend to have difficulty on this piece. There is also not a lot of customization available yet.
What problems is the product solving and how is that benefiting you?
Having a virtual platform that is tied into the registration is a great time saver. Most of the information flows into the attendee hub and setting up the event is fairly easy.


    Telecommunications

Easy to understand but difficult to master

  • September 22, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of using the product; it's pretty simple to get launched and started. The basic functionalities are really intuitive to start using, which isn't true for all platforms.
What do you dislike about the product?
Most websites look cookie-cutter, which may only be something that an event planner notices. I feel like the option to customize is lacking in many respects, and I wish there was more opportunity for that.
What problems is the product solving and how is that benefiting you?
I appreciate that Cvent Attendee Hub lets attendees manage their own experience.


    Rebecca Q.

Would only use with Cvent Event Management

  • September 19, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful part about Attendee Hub is the integration with Cvent Event Management.
What do you dislike about the product?
I don't like it as much as Crowd Compass (Cvent's former event app integration)
What problems is the product solving and how is that benefiting you?
Provides a simple, integrated platform for virtual attendees.