Cvent Attendee Hub

What do you like best about the product?

I love how personalized it is for our registrants. While it makes them feel seen and heard, it also answers a lot of questions that our staff would otherwise have to field. It's also easy to build, with a lot of they key features built in. It also minimizes what we have to email every day by providing daily and session summaries. It's just been a great addition to our events.

What do you dislike about the product?

I would love more flexibility in the overall design. The ability to change how things are formatted, plus rigidity in what areas have what colors, makes it hard. I'd love to add more panache to the simple design.

What problems is the product solving and how is that benefiting you?

AttendeeHub is just a key information source for our registrants now. It's incredibly helpful with a program that is often subject to change. They can stay up to date with what's happening. It also allows us to send out mass communications that don't get lost in the email inbox. And the daily summaries mean we can focus email communication on other items, making us more efficient.

What do you like best about the product?

This is the one place (phone app or HTML 5) to see everything happening at our event - personal schedule, meetings, networking, conference info, agenda, session content & interactions, etc

What do you dislike about the product?

I wish I could centrally manage some settings in the app for our employees - require them to be visible, or complete their profiles. This would benefit our customers attending our event

What problems is the product solving and how is that benefiting you?

This ensures all attendees and employees are in the same ecosystem. It allows everyone to contact everyone. You can see your personal schedule. No need to leave the app and look at third party calendars

What do you like best about the product?

I like that with Cvent Attendee Hub, we can manage our onsite attendee experience more effectively by sending alerts and notifications to remind attendees about important times and changes. It allows attendees to keep their agendas handy and connect with fellow attendees. I appreciate that Cvent Attendee Hub eliminates the need for printed agendas since everyone has easy access to them. We can make agenda changes as needed, with attendees automatically updated. I like that we are able to customize the Attendee Hub to meet our brand customization requirements, allowing the app and website to align with the rest of our company's sites.

What do you dislike about the product?

We would love for there to be more possible game actions within the game to allow more of a challenge. Currently there are just actions within the Attendee Hub and QR codes scavenger hunt. These current actions come down to just who can complete the challenges first and they are the winner, meaning everyone can end up with the same amount of points. It would be nice if there were some other types of challenges within the game so that there is more of a challenge to win.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub solves the need for printed agendas by providing digital access and real-time updates. It helps manage onsite attendee experience, allowing agenda access and connectivity between attendees through alerts and notifications.

What do you like best about the product?

Attendee hub is easy to build and seamlessly integrates with our event

What do you dislike about the product?

There isn't a ton of customization in terms of layout or look. It's a very out-of-the-box solution

What problems is the product solving and how is that benefiting you?

Onsite attendee schedule management and attendees connections

What do you like best about the product?

Cvent Attendee Hub strikes a strong balance between ease of use and robust engagement capabilities. The platform feels intuitive for attendees, which reduces friction and limits the need for support, while still providing interactive tools such as live polling, Q&A, chat, and agenda personalization. It performs especially well in hybrid event settings by delivering a cohesive experience for both virtual and in-person audiences. In addition, the ability to send real-time updates and monitor engagement metrics offers useful insights that can help refine and improve future events.

What do you dislike about the product?

The backend flexibility could be stronger. While the attendee experience is smooth, customization—especially around branding, layouts, and more advanced workflows—can feel somewhat limited. Setting up more complex or highly tailored events can also be time-consuming and may require support or workarounds, which can slow down execution.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub tackles several key challenges in event management, especially when tools are fragmented, attendee engagement is low, and visibility into event performance is limited. It brings the entire event experience—agendas, content, communications, networking, and analytics—into one platform, so there’s no need to juggle multiple systems.

From an attendee’s perspective, it helps close engagement gaps through interactive features such as chat, Q&A, polling, and personalized agendas. These tools make it easier for people to participate and contribute, rather than staying passive throughout the event.

For our team, the biggest advantages are operational efficiency and clearer insight. We can push updates in real time, keep attendees informed, and review detailed analytics on participation and behavior. Overall, this supports better event outcomes, higher attendee satisfaction, and more data-driven decisions for future events.

What do you like best about the product?

Using Cvent Attendee Hub just seems to get easier and easier. Trying new things and making changes as needed has been exciting for our team.

What do you dislike about the product?

So far, we haven't disliked anything. Our attendees love it too!

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub is saving me time and mental energy. When I put information in the attendee hub, it gets it out of my head and into a place where everyone can access it. Instead of addressing each individual question, attendees can go to the Attendee Hub and find answers faster than I could respond via email.

What do you like best about the product?

The attendee hub is very easy to navigate for and experienced user

What do you dislike about the product?

As a new user, it can feel a bit overwhelming at first.

What problems is the product solving and how is that benefiting you?

We don’t have to send a ton of emails anymore. Now we can send everything you need to know through the app instantly.

What do you like best about the product?

From an organizer’s perspective, the platform streamlines communication and reduces the stress of last‑minute changes—everything updates instantly and automatically.

What do you dislike about the product?

I wish it offered more opportunities for social engagement, such as a Facebook-style feed or a photo wall.

What problems is the product solving and how is that benefiting you?

Features like personalized agendas, interactive maps, and push notifications help keep everyone informed and on track, regardless of the meeting’s size or complexity. The ability to assign sessions to attendees so they can easily manage and follow their own agendas has been a real game changer for our meetings.

What do you like best about the product?

Attendee Hub is easy to setup and manage as a planner. We use it to integrate with SocialPoint for gamifying on-site experience as well as creating custom pages for attendees to use it as digital handbook to know everything they need to about the event, sell it sponsorship opportunity for our sponsors to promote their logos in it and send push notifications.

What do you dislike about the product?

There should be more customizable options. For example, I should be able to design the size and shape of homepage cards.

What problems is the product solving and how is that benefiting you?

We use Cvent Attendee Hub to boost attendee engagement with features like chat, scheduling, surveys, and polls. It provides a central place for all event info, making it easy for attendees to access what they need.

What do you like best about the product?

I like using Cvent Attendee Hub for our global and international events because it serves as an all-in-one shop, making it easy to update the agenda and exhibitor list. I appreciate the agenda, speakers list, list of attendees, and sponsors list features, as our delegates like to view the attendee list, schedule meetings, and stay up to date with the agenda.

What do you dislike about the product?

Ease of use can be improved, especially with the floor plans and home page cards.

What problems is the product solving and how is that benefiting you?

Cvent Attendee Hub is an all-in-one platform that makes it easy to update the agenda and exhibitor list. Our delegates appreciate viewing the attendee list, scheduling meetings, and staying updated with the agenda.