CrowdHandler Virtual Waiting Room
CrowdHandlerReviews from AWS customer
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Great support from CrowdHandler
What do you like best about the product?
The ease of setting up a queue to protect our website during busy traffic spikes. Plus knowing the queue will adapt to support the volume of customers hitting the site with minimal user intervention required. We have busy onsales most weeks of the year, so it was well used and tested platform.
What do you dislike about the product?
Not being able to take it forward with our new website - thank you for all the support over the past few years!
What problems is the product solving and how is that benefiting you?
Having a proactive and responsive client support team.
Cost-Effective and Reliable: CrowdHandler Optimized Our Website Traffic Seamlessly
What do you like best about the product?
What I like best about CrowdHandler is how easy it is to deploy while being incredibly effective. It took minimal setup time, and the results in managing our website traffic were immediate. It’s a straightforward solution that delivers exactly what we need without any hassle.
What do you dislike about the product?
There’s honestly nothing I dislike about CrowdHandler. It has been seamless and effective, meeting all our expectations without any issues.
What problems is the product solving and how is that benefiting you?
CrowdHandler is solving the problem of handling massive traffic spikes on our event registration website, Xperto. During big events, our website used to risk shutting down due to sudden surges in visitors. With CrowdHandler, we’ve been able to manage these high-traffic periods smoothly, keeping the website running without any interruptions. This has been a huge benefit, ensuring a seamless experience for our users during peak times.
My Experience with CrowdHandler Amazing!
What do you like best about the product?
The most helpful aspect of CrowdHandler is its ability to efficiently manage and organize large groups of people. It can help with crowd control, event planning.
Additionally, the platform can provide real-time data and insights to help organizers make informed decisions and ensure a smooth and successful event.
Additionally, the platform can provide real-time data and insights to help organizers make informed decisions and ensure a smooth and successful event.
What do you dislike about the product?
Nothing any downsides of the crowdhandler to use.
What problems is the product solving and how is that benefiting you?
CrowdHandler is solving the problem of managing large audience at events or conferences. CrowdHandler is able to enhance audience engagement and participation. This benefits me as an event organizer or speaker by allowing me to better understand and respond to the needs and interests of the audience, improve the overall experience for attendees, and create a more interactive and dynamic event environment.
Great way to deal with high volume website spikes!
What do you like best about the product?
Great platform that has helped us deal with big spikes in traffic during our high volume sales day! Solved all of the issues that we used to have on website, payment gateway and API failure
What do you dislike about the product?
Nothing, so far there haven't been any issues. Looking forward to putting it further to the test
What problems is the product solving and how is that benefiting you?
Previously our website had always crashed during very high volume traffic. However Crowdhandler has solved that issue
CrowdHandler expertly and seamlessly assisted our Box Office opening for the 5th consecutive year.
What do you like best about the product?
Personalized attention was 100%.
The platform is very easy/friendly to use.
Immediate response for customer support, before, during and after engaging CrowdHandler on our annual peak traffic days; the support always went above and beyond the help I needed.
The platform is very easy/friendly to use.
Immediate response for customer support, before, during and after engaging CrowdHandler on our annual peak traffic days; the support always went above and beyond the help I needed.
What do you dislike about the product?
Each year that we have engaged CrowdHandler, their product has been improved over the last year, eliminating any minor concerns from the past experience. This year I was not able to engage the waiting room at the most ideal time, but that may have been due to my not setting it up correctly.
What problems is the product solving and how is that benefiting you?
During our peak site traffic days, when we have annual soft opening and public opening of our Box Office, CrowdHandler's waiting room allows us to control traffic volume on the site to keep the site processing at optimum speed and to minimize the occurrence of overselling products.
Easy to setup queueing tech which can be scaled up and down quickly to meet requirements
What do you like best about the product?
We work with some of the world's largest entertainment brands and often have to deal with high-volume ticket on-sales. CrowdHandler allows us to build fully branded queues and scale up the capacity and throughput to match the requirements. Installing on the websites is easy with just a few lines of JS. Customer support is rarely required as it all works from the dashboard but all our interactions have been great when required.
What do you dislike about the product?
No downsides, we're big fans of this product.
What problems is the product solving and how is that benefiting you?
We work with some of the world's largest entertainment brands and often have to deal with high-volume ticket on-sales. CrowdHandler provides scalable queues / waiting rooms to handle these safely.
A good system for handling traffic peaks at targeted periods
What do you like best about the product?
CrowdHandler is a very useful tool to manage access to my website during busy periods. I can easily adjust the waiting room size each month, and the free basic plan is perfect for small businesses like mine.
My business has predictable peak times, so CrowdHandler keeps traffic under control. When traffic is lower, I can switch to a lighter plan and reduce costs. I couldn’t be happier with their customer support. I once had an issue caused by my own mistake, and their team helped me fix it very quickly and politely.
My business has predictable peak times, so CrowdHandler keeps traffic under control. When traffic is lower, I can switch to a lighter plan and reduce costs. I couldn’t be happier with their customer support. I once had an issue caused by my own mistake, and their team helped me fix it very quickly and politely.
What do you dislike about the product?
I would like to be able to further fractionate the plan by periods of time.
What problems is the product solving and how is that benefiting you?
It saves my site from crashing when I experience traffic spikes.
No more stressing out on booking days
What do you like best about the product?
We were looking for an easy solution to handle the traffic on our bookingdays. CrowdHandler does the task effortlessly!!
Although we only need this a couple of days in a year, the flexible payment system makes it affordable to give us an enterprise grade solution.
Although we only need this a couple of days in a year, the flexible payment system makes it affordable to give us an enterprise grade solution.
What do you dislike about the product?
Maybe a portal to followup on support tickets, although we always receive good support...an overview can be handy...maybe i did not find it?
The need to register a creditcard...our finance dep. does not like that.
The need to register a creditcard...our finance dep. does not like that.
What problems is the product solving and how is that benefiting you?
provisioning a fair online queueing system, so the customers can order comfortably
Handling our hosting when the website was under pressure!
What do you like best about the product?
We use Wordpress so was very easy to implement. The room was easy to configure as we were keeping things simple.
What do you dislike about the product?
Cant find any negatives , all smooth sailing so far ! And as we say in Scouting , no kinks in our knots! I would say though to remember to switch your room on !
What problems is the product solving and how is that benefiting you?
We are a medium sized Scouting Group - we rely soley on our website for incoming membership , events payment and more. We recently decided to sell event tickets online for our fundraisers. This proved a little too popular and our hosting , whilst its normally great - was stretched. I setup CrowdHandler and thankfully i could keep everyone happy including our Customers and Management !
Amazing help!
What do you like best about the product?
Immediately began to act in a situation where the hosting failed. It did exceptionally well, without any problem coped with a huge load. I recommend it to anyone who expects a sudden influx of users on the site.
What do you dislike about the product?
Nothing to be honest. Everything was as I expected to be.
What problems is the product solving and how is that benefiting you?
Sudden increase in user traffic.
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