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Reviews from AWS customer

26 AWS reviews

External reviews

205 reviews
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    reviewer2808687

Centralized monitoring has streamlined complex batch workflows and reduced manual intervention

  • March 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have been working with Control-M for about six months as part of my role. During this time, I have mainly used it for monitoring and managing batch jobs and automated workflows.

Our main use case for Control-M is managing and monitoring batch workflows across different systems. We use it to schedule jobs that run scripts, database processes, and ETL-related tasks. We make sure they execute in the correct order based on dependencies. On a daily basis, I mostly work with monitoring job runs, checking job statuses, and troubleshooting failures when a job does not complete successfully. We also review logs, rerun jobs when needed, and make sure the workflows complete within the expected time windows. Control-M helps centralize all this so we can track and manage automation more efficiently instead of handling tasks manually.

One of the examples for centralized monitoring in Control-M is the ability to view the status of all the scheduled jobs from a single dashboard. Instead of checking multiple systems individually, we can see whether jobs are running, completed successfully, or failed in one place. For example, if a job that runs a database script fails during the night schedule, we can quickly identify the failure from the monitoring interface, review the logs, and rerun the job if needed. This helps the team respond faster and keep the workflow running smoothly.

What is most valuable?

One of the best features of Control-M is its ability to manage complex job scheduling and dependencies across different systems from a single platform. It makes it much easier to automate workflows and monitor job execution in real-time. The centralized monitoring and alerting help us quickly identify failures and take action, which improves reliability and reduces manual effort.

Control-M has had a positive impact by improving the automation and reliability in our batch processing workflows. It helps ensure that jobs run in the correct sequence and reduces the need for manual intervention. The monitoring and alerting features have also made it easier to detect failures early and resolve issues quickly, so it helps keep our scheduled processes running smoothly.

What needs improvement?

One area that could be improved is the user interface. While the platform is very powerful, the UI can sometimes feel complex for new users, and it may take time to become familiar with all the features. Improving it and making the navigation more intuitive would help teams adopt it more quickly.

Another improvement could be simplifying the initial setup configuration process for organizations that are implementing Control-M for the first time.

For how long have I used the solution?

I have been employed for almost four years, approximately three years and ten months.

What do I think about the stability of the solution?

Control-M is definitely stable. In my experience, once workflows and jobs are properly configured, it runs reliably and handles scheduled processes consistently. Most issues we encountered are usually related to the jobs themselves rather than the platform, and the monitoring tool helps identify and resolve them quickly.

What do I think about the scalability of the solution?

Control-M is quite scalable in my experience. It can handle a large number of jobs and workflows across different systems without major performance issues. As the workload grows, it is possible to expand the environment and manage additional processes while still maintaining centralized monitoring and control.

How are customer service and support?

Customer support has generally been good. The support team is responsive and provides helpful guidance when issues arise. The documentation and knowledge base resources are also useful for troubleshooting common problems.

Which solution did I use previously and why did I switch?

Before using Control-M, some workflows were handled through basic scheduling tools and manual scripts. Moving to Control-M helped centralize job scheduling and monitoring, making it easier to manage dependencies and automate processes more reliably.

How was the initial setup?

The biggest lesson I learned while working with Control-M is the importance of properly defining job dependencies and workflows during the initial setup. When dependencies are clearly configured, the automation runs smoothly and requires less manual intervention. It has also highlighted how valuable centralized monitoring is because it allows teams to quickly identify and resolve issues before they impact downstream processes.

What about the implementation team?

We are just a user.

What was our ROI?

For return on investment, we have experienced improved automation and reduced manual effort. In terms of operational efficiency, automation through Control-M has reduced manual overhead by around twenty to thirty percent, especially for routine batch job monitoring and scheduled tasks.

What's my experience with pricing, setup cost, and licensing?

I have no idea how the pricing, setup, and cost licensing is done. It is done by the finance department.

Which other solutions did I evaluate?

We saw the working methodology of Control-M, how batch jobs are handled, and how the automation works, so we just went for Control-M.

What other advice do I have?

With job scheduling and workflow automation, this automation has increased the scheduling time by fifty percent. The monitoring task has been reduced by twenty to thirty percent. Instead of going on multiple tabs, we can view it at once. Workflow management through the technologies is a bit of a complex task. As we have used this, we can implement it. For new users, it might be a bit complex.

Currently, we have been using this for the past six months. We are seeing good, positive results. The automation workflow is also good, and the batch scheduling jobs are definitely good. We will still want to try it on different platforms and then decide on any further usage or increase in usage of Control-M.

In production, this workflow is mainly through the monitoring and reporting features in Control-M. We check the job status to make sure the scheduled process completes successfully within the expected time window. If the job fails or is delayed, we review the logs again, analyze the dependency chain, and rerun or troubleshoot the job if needed. This helps ensure that the overall production workflow continues without impacting downstream processes.

One piece of advice I would give is to spend time planning the job dependencies and workflows carefully during the initial stages. If the workflow is well-structured, Control-M can automate processes very efficiently and reduce manual intervention repeatedly.

Overall, Control-M has been a reliable solution for managing automated workflows and scheduled jobs. It provides good visibility into job execution and helps teams maintain operational stability. I gave Control-M a rating of eight because it is a very reliable solution for scheduling jobs and automating workflows, and it helps me manage complex job dependencies and provides good monitoring capabilities, which makes it easier to track and troubleshoot batch processing. The reason I did not rate it higher is that the interface can feel complex for new users, and the initial setup and learning curve could be improved. With some improvements to the user interface and onboarding experience for new users, it could become even more effective.


    Atima A.

Powerful Automation with a Complex Interface

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
I like Control-M for its centralized job scheduling, reliable dependency management, and clear monitoring of workflows. It provides reliable job dependencies and useful alerts, and I appreciate the centralized workflows monitoring.
What do you dislike about the product?
The interface can be complex, and troubleshooting failed jobs sometimes requires too many steps. Configuration and maintenance can also be time-consuming. The interface is complex and navigation can be slow when finding job details or troubleshooting failures.
What problems is the product solving and how is that benefiting you?
I use Control-M to automate job scheduling and workflow management, reducing manual intervention and improving reliability. It centralizes job scheduling, manages dependencies, and monitors workflows, ensuring processes run reliably.


    Abhishek Kumar Singh

Automation has transformed daily job scheduling and consistently saves hours per batch run

  • February 28, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Control-M is scheduling jobs and maintaining the EM server and the Control-M server, along with giving support to the asset team on troubleshooting of job failures.

We typically schedule OS jobs and AFT jobs in Control-M, and we also have SAP jobs and Informatica jobs running on Control-M.

Regarding my main use cases with Control-M, we are scheduling jobs for the asset team and maintaining the architecture of Control-M.

What is most valuable?

Control-M offers several great features, with scheduling jobs being a very good feature, while the GUI feature is user-friendly and makes scheduling jobs very easy, saving a lot of time compared to other scheduling tools.

The GUI helps my team day-to-day by making job scheduling very easy, as we can use planning tabs or the back-end of the job through drag and drop, and after adding a few job details, we are ready to proceed. The monitoring tab is also very useful for monitoring daily or scheduled jobs, and the forecast feature is excellent for predicting how jobs will execute in the future.

The reporting feature serves us well for extracting reports on job executions and past executions.

Control-M has positively impacted our organization as we have saved a lot of time and money by utilizing its features, which we found to be very convenient compared to other workload automation tools.

We are saving a lot of time as earlier we had numerous manual activities that usually took four to five hours to perform, and since automating those tasks in Control-M, we now execute them within two hours, effectively saving two hours per batch execution.

What needs improvement?

The reporting feature has limitations with job execution, and I believe there should be integration with Power BI or any visualization tool to provide a detailed summary of each job instance on a single dashboard.

Control-M could have more types of jobs that could be integrated with it, but for now, the features are adequate.

For how long have I used the solution?

I have been using Control-M for the last eight years.

What do I think about the stability of the solution?

Control-M is stable in both production and non-production environments.

What do I think about the scalability of the solution?

Control-M's scalability is convenient, easy to use, and flexible with various integrations.

How are customer service and support?

The customer support for Control-M is convenient, providing us with 24/7 assistance for architecture and job execution issues.

Which solution did I use previously and why did I switch?

Previously, we were using AutoSys, but we found AutoSys not user-friendly based on feedback from the asset team, prompting us to switch to Control-M, which is better suited for our organization.

How was the initial setup?

Control-M is deployed in my organization on a private cloud.

We use AWS as our cloud provider.

What about the implementation team?

We require around five to six staff for the deployment and maintenance of Control-M, all of whom are Control-M admins assisting in deploying Control-M for various asset teams and maintaining their services.

What was our ROI?

We have seen a return on investment due to money and time saved as we automate tasks in Control-M, allowing us to reduce staff numbers as well.

What's my experience with pricing, setup cost, and licensing?

The pricing for Control-M is genuinely fair compared to other workload automation tools in the market, and its features add value, making us satisfied with its pricing structure.

Which other solutions did I evaluate?

We evaluated AutoSys before choosing Control-M as our solution.

What other advice do I have?

The biggest lesson I have learned from using Control-M is that automation is very convenient, with workload automation and job scheduling being easy and maintaining jobs in Control-M being very manageable.

My advice for others considering Control-M is that it is definitely a reliable option since it is convenient, flexible, and stable.

Control-M is extensively used as we have deployed it for many asset teams, and we plan to increase its usage as we are in discussions with different teams to migrate their manual activities into Control-M.

I would rate this review as a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Dan Dernoll

Workflow management has become highly reliable and has saved significant scheduling time

  • February 26, 2026
  • Review provided by PeerSpot

What is our primary use case?

My use case for Control-M includes file transfer and workload balancing, but it is mostly focused on workflow management.

What is most valuable?

I love Control-M's reliability and ease of use. It offers ease of adaptability for upgrades, and the GUI features have been enhanced for better readability. Their reporting improvements are notable, and they developed software that helps manage licensing effectively.

Control-M is incredibly reliable, rarely having issues from an administrative standpoint. The high stability means I am rarely surprised by problems. Additionally, time-saving is significant; previously, scheduling involved paper and took much longer. Control-M reduced the scheduling time drastically, taking only about five to ten minutes to add a new job to the workflow.

What needs improvement?

One area that has room for improvement is support. Early on, support was fabulous, with efficient issue resolution processes. However, since approximately 2015, support has been lackluster, relying too much on email. I would suggest a return to hands-on support engagement.

Aside from the support aspect, I cannot think of anything else that needs improvement.

For how long have I used the solution?

I started using Control-M in 2000.

What do I think about the stability of the solution?

Regarding stability, I would give Control-M a ten. Control-M is such a reliable piece of software. I rarely, if ever, have to do anything from an administrative point of view. When someone calls me with a Control-M problem, it surprises me as it is mostly stable.

What do I think about the scalability of the solution?

Control-M is scalable. The easiest way to express this is regarding licensing; as you are scaling up, you should keep up with your licensing. BMC does an annual review, and your account representative will reach out for a licensing software run that generates a report using all Control-M components.

How are customer service and support?

From one to ten, with ten being the best, I would rate their technical support about a seven.

Which solution did I use previously and why did I switch?

Concerning Control-M, I previously started out with scheduling package software back in the old Uccel, which was bought by Computer Associates and called CA-7.

How was the initial setup?

Installing Control-M was really quite easy; you simply download it and do the installation. The biggest thing is the front-end work prior to installation, such as deciding which database you will use.

What about the implementation team?

My relationship with BMC is probably transactional. I rarely have to reach out to them.

The BMC service team could be better at being more involved in mapping out migration strategies, though they have a really good process called AMIGO that yields positive outcomes.

What was our ROI?

In terms of time savings with Control-M, I spend maybe thirty minutes a week, if that, on Control-M compared to other software products I have dealt with.

What's my experience with pricing, setup cost, and licensing?

I did not have much engagement in the pricing area.

Which other solutions did I evaluate?

Regarding other solutions, Redwood was the only one I was familiar with. I saw a demo on that before 2010 when management was looking at maybe replacing Control-M.

What other advice do I have?

Deployment is on a Windows platform in a high availability environment.

I would recommend Control-M to others looking to implement it, but it is essential to ensure it fits your environment, so doing a proof of concept is always beneficial.


    PavithraS1

Workflow automation has reduced manual effort and now manages cloud jobs from a business view

  • February 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

In our project, we are using Control-M for job scheduling and monitoring. We have data workflows and many other components that we can manage from a business point of view. We can manage processes across on-premises and all kinds of environments.

What is most valuable?

Control-M is the easiest tool available because we can accomplish what we want. We can automate processes and reduce manpower, which is the primary benefit. We can manage all workflows across different cloud environments with the help of batch scheduling, automating, and controlling jobs. It is easy to handle if you are confident with scheduling and related components. We can improve Service Level Agreements and SLA management.

Integrations are available through API and Control-M automation API to build, run, and manage workflows. We can integrate with CI/CD pipelines. As an automation solution, Control-M provides cost and licensing benefits that are good for our ownership considerations. Flexibility is also available. Job failure monitoring includes email notifications and alerts. Some users feel that the interfaces, both web and desktop, could be more streamlined.

What needs improvement?

IBM workload automation is another tool, but we are satisfied while using Control-M and comparing it to other solutions. IBM is primarily suited for mainframe integrations only, whereas Control-M is a workload automation platform where we can implement job as code and use it easily.

Deployment and agent upgrades are straightforward with Control-M. If you want to upgrade one agent version or the client version, Control-M is easier to manage compared to other tools. If we have Java capabilities, we can easily perform these upgrades. Moving to Oracle 19c would be beneficial. TLS protocols are in place while fixing vulnerabilities. TLS 1.2 and higher versions are good, and we could upgrade to TLS 1.3 for better security.

From a security perspective, communication protocols like TLS are available. SAP optimization would be beneficial if possible. Improving the overall application path would enhance the solution further.

For how long have I used the solution?

We have been using Control-M for four years.

What do I think about the stability of the solution?

We experience all kinds of stability issues, and they are difficult to manage.

What do I think about the scalability of the solution?

Compared to all other tools, the scalability is moderate only.

How are customer service and support?

We are receiving all the good support we need. Even when we encounter issues with vulnerabilities that we cannot fix internally, the vendor provides excellent response times and support. Everything has been positive.

Which solution did I use previously and why did I switch?

We have used other vendors in the past, including solutions from Azure, AWS, and Salesforce.

What was our ROI?

We have achieved nearly 30% return on investment.

What other advice do I have?

Nearly 100 users are using Control-M in our organization. We previously used BMC Eclipse, which is a Software as a Service solution, for three years. Control-M has enabled us to transition from mainframe to the cloud environment with Azure. We are using this on a video conference basis. My overall rating for Control-M is 8 out of 10.


    Ujjwal Y.

Powerful Automation with Centralized Control

  • February 14, 2026
  • Review provided by G2

What do you like best about the product?
I like Control-M for its centralized visibility and reliability. The ability to manage complex workflows across different systems from a single interface makes operations much smoother. I appreciate its strong monitoring and alerting features, which help us quickly identify and resolve issues before they impact the business. The centralized visibility gives us a single dashboard to track all jobs and workflows across servers, applications, and environments. Instead of checking multiple systems, we can see job status, dependencies, and bottlenecks in one place. The strong monitoring and alerting features are valuable because we get real-time notifications if something fails or is delayed, allowing us to respond quickly and reduce downtime. Control-M integrates with our databases, ETL tools, and cloud platforms to orchestrate end-to-end workflows. Connecting it with monitoring and ticketing systems helps streamline operations and reduce manual intervention. The platform has proved stable and reliable once set up properly, and it's beneficial for managing complex, interdependent jobs across multiple systems.
What do you dislike about the product?
While Control-M is very powerful, there are a few areas that could be improved. The initial setup and configuration can be complex and time-consuming, especially for new teams. The user interface, although functional, can feel a bit heavy or less intuitive at times. Additionally, licensing and overall cost can be a concern for smaller teams or organizations. In Control-M, I think the user interface could be made more intuitive and modern. Navigation sometimes requires multiple clicks, and new users may find it difficult to quickly locate job definitions, logs, or dependency views. A more streamlined dashboard with customizable widgets and simpler workflow visualization would improve usability. Additionally, better in-product guidance, clearer error messages, and more contextual help would make troubleshooting easier—especially for teams that don’t have deep administrative experience.
What problems is the product solving and how is that benefiting you?
Control-M solves the challenge of managing complex jobs across systems, providing centralized control, monitoring, and faster issue resolution. It improves reliability and visibility, reduces downtime, and enhances operational efficiency by orchestrating cross-platform processes and monitoring critical data pipelines.


    Subhankar P.

Centralizes and Automates Complex Workflows

  • February 14, 2026
  • Review provided by G2

What do you like best about the product?
I like Control-M for its flexible scheduling, which allows me to manage complex job dependencies easily across multiple systems without manual coordination. I also appreciate its centralized monitoring and clear visibility, which improve my ability to keep track of processes. Additionally, the reliable failure alerts are great because issues are detected immediately, reducing downtime and improving overall operational efficiency. The strong automation, reliability, and enterprise workflow management capabilities make it a solid choice for our needs.
What do you dislike about the product?
The user interface feels outdated, the setup is complex, and performance slows with large workloads. Also, the licensing costs are comparatively high.
What problems is the product solving and how is that benefiting you?
Control-M eliminates manual work, reduces errors, manages complex dependencies, ensures timely batch processing, and improves visibility. Its flexible scheduling and reliable alerts help manage workloads efficiently across systems, reducing downtime and enhancing operational efficiency.


    Rohan G.

Effortless Task Management with Moderate UI Improvements Needed

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
I like Control-M for its handling and managing of complex tasks. It provides a single point of contact for managing disconnected IT systems, which solves many complex challenges. The reduction of manual tasks through automation and the automatic identification of risks really stand out for me. It makes things more efficient by reducing the need for manual intervention.
What do you dislike about the product?
The UI can be enhanced a little, as the menus and buttons are not user-friendly.
What problems is the product solving and how is that benefiting you?
I use Control-M to manage and monitor complex applications, providing a single point of contact for disconnected IT systems. It handles complex tasks, automates processes, reduces manual intervention, and identifies risks automatically.


    RafaelFerreira2

Unified automation has improved cross-application workflows and simplified complex file transfers

  • February 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I have several use cases for Control-M. I have been implementing Control-M for a long time in several enterprises in Brazil, and then five years ago I moved to the US. I started working here in the US as well. I have several use cases for insurance companies and bank companies in Brazil, and currently, I am working with Bank Charles Schwab using this tool to transfer internal files between systems and applications.

We also have user-defined transfers to move files to business partners. Overall, I have been using this solution for 17 years and have many use cases to speak of.

When I joined Bank Charles Schwab, Control-M was already implemented, but I also work on implementing Control-M from scratch.

Recently, I did an integration involving Control-M with Pentaho and Power BI. Even though Control-M did not have the plugin for Pentaho, I managed to run a data pipeline using scripts and successfully integrate it into Power BI dashboards.

What is most valuable?

In general, the ability to check all your processes in a unified view that Control-M provides is what I appreciate the most about it.

Control-M helps to integrate processes across various applications in big enterprises, making it significantly easier since you have a single point of control and can see failures and impacts on the flow.

Now, with the new plugins that they launch every month, it is easy to integrate with technologies for my DataOps and DevOps processes.

What needs improvement?

I think they are going in the direction of managing data that Control-M orchestrates. Currently, it is hard to get data from the process that Control-M is processing.

The ease of deploying Control-M depends on the architecture chosen, as some configurations can require more setup.

For how long have I used the solution?

I have been working with Control-M for 17 years overall in my career.

What do I think about the scalability of the solution?

In terms of scalability, I think it is good. I have seen effective escalation when necessary during issue resolution.

How are customer service and support?

I have contacted BMC technical support, especially when I cannot solve certain issues myself, but I have a good handle on it due to my long experience.

The quality of support is fast during production emergencies, but it can take longer when issues are not critical, with interactions sometimes taking several days.

They have limited support for native language issues, which can create challenges for non-English speakers.

What about the implementation team?

Usually, I handle the deployment myself, but I need a team to implement large numbers of jobs after the deployment.

Which other solutions did I evaluate?

I do not have experience using alternatives to Control-M, as I was directly presented with Control-M when I started working with workload automation.

What other advice do I have?

Control-M tends to be the most expensive compared to other competitors. However, I believe it is worth the price since it delivers the most.

It requires some maintenance on my end occasionally, especially when compliance or security updates are needed.


    Ayushi S.

Seamless Data Workflow Management

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I used Control-M for workflow automation, and it helped me manage the data workflow for my organization. I really like the very user-friendly interface and the advanced scheduling functionality. The initial setup of Control-M was very easy, and everything was working great for me. I am very likely to recommend it to friends or colleagues, as I rated it a 10.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Control-M for workflow automation, helping manage the data workflow for my organization.