Braze, Inc.
BrazeReviews from AWS customer
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Braze Review June
What do you like best about the product?
I love the easy functions! Super smooth to navigate and find the information needed.
What do you dislike about the product?
I dislike the colors (not a fan of purple!)
What problems is the product solving and how is that benefiting you?
Benefiting to see what email and text marketing customer are getting. Easy to reference back to promo codes and dates.
The most helpful application!
What do you like best about the product?
I love how clean the interface for Braze is. It is to the point and I can easily find what i'm looking for!
What do you dislike about the product?
I sometimes wish it would load a bit faster but other than that I have no issues!
What problems is the product solving and how is that benefiting you?
I love how Braze helps me locate all e-mails that have been sent out to all users.
Information I need for my role is easy to spot!
What do you like best about the product?
I find it very user friendly! I need to be quick when I check into details of an email so I love being able to pull it up and find just what I need.
What do you dislike about the product?
While I have learned how to use the platform, there is a lot going on that I don't utilize for my role that is a bit confusing
What problems is the product solving and how is that benefiting you?
I use braze to help customers locate important info to give them the best user experience and confirm they are receiving all messages from us!
Easy to navigate for the most part and locate information you are needing from a customers account
What do you like best about the product?
Information is easily accessible once on a customers account.
What do you dislike about the product?
Wish you could click into messages that have been sent to customer. Would help better confirm if emails were or weren't received.
What problems is the product solving and how is that benefiting you?
Braze has all the information regarding a customers account such as discount codes they have been sent or if their app is up to date.
Plug and Play Omni-channel platform for Marketers
What do you like best about the product?
Braze just gets it. It’s super easy to use and implement, brings all your channels together, and lets you build smart, personalised campaigns without the tech headache. Perfect for busy teams who want to move fast and make real connections. There are tons of resources and also love the community feature.
What do you dislike about the product?
There’s definitely a learning curve with Braze, and you’ll need to go through a ton of resources and documentation but honestly, that feels like part of the deal. The good news is, there’s plenty of suppot to guide you, and once you get the hang of it, it’s totally worth it!
What problems is the product solving and how is that benefiting you?
Braze takes the stress out of juggling different tools by letting us manage all our customer messaging in one place. It helps us send the right message at the right time, without having to do everything manually. It’s made our campaigns feel more personal and a lot easier to run.
love using braze
What do you like best about the product?
i like how easy it is to search for customer information for my job
What do you dislike about the product?
it's hard to see what messages have been sent out to customers if you are needing to search for a specific one
What problems is the product solving and how is that benefiting you?
we use braze to send out notifications to our subscribers
Braze is all the Craze
What do you like best about the product?
Braze is a very user friendly Customer Engagement Platform!
What do you dislike about the product?
Sometimes the engagement customers receive is a little much, however, Braze makes it easy to limit this.
What problems is the product solving and how is that benefiting you?
Helps me receive all the useful information I need.
I really enjoy the aspects of braze
What do you like best about the product?
I like the customer attributes section which shows coupons, birthdate, etc.
What do you dislike about the product?
I wish we could see content of emails we have sent like an outbox
What problems is the product solving and how is that benefiting you?
Braze has a lot of pertinent info in one location and that makes my job easier
Easy Braze
What do you like best about the product?
As far as platforms go, Braze offers an elegant and user friendly interface. It shows that they care about how I interact with their platform.
What do you dislike about the product?
There’s not much to dislike. My only suggestion is to keep away from the fold. The market is a bit saturated and logos can blur together sometimes. Allows a unique experience and being visually different could set them apart from other competitors.
What problems is the product solving and how is that benefiting you?
KPIs and objectives can be hard to keep track of without an interface. Especially with email campaigns. Moving from Mailchimp and streamlining our system has helped immensely
Braze Review -
What do you like best about the product?
Braze excels at delivering highly personalized and timely messaging across channels, helping subscription businesses boost engagement and retention. Its robust segmentation and automation tools make it easy to target users based on behavior, driving conversions and reducing churn.
What do you dislike about the product?
One downside of Braze is that its advanced features can have a steep learning curve, especially for teams without dedicated technical resources. Additionally, the pricing can become costly as your subscriber base and messaging volume grow, which may be a concern for scaling businesses.
What problems is the product solving and how is that benefiting you?
Braze solves the problem of fragmented customer communication by unifying messaging across email, push, in-app, and more—allowing for a seamless, personalized subscriber experience. This helps increase user engagement, improve retention, and drive higher lifetime value through automated, data-driven campaigns tailored to user behavior.
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