We are using the solution for authentication purposes.
WSO2 API Management
WSO2External reviews
External reviews are not included in the AWS star rating for the product.
A scalable and easy-to-use solution that is easy to set up and configure
What is our primary use case?
How has it helped my organization?
The tool is easy to manage.
What is most valuable?
The product is easy to use. It is pretty simple to configure the solution. It's pretty easy to set it up and use it.
What needs improvement?
The technical support must be improved.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten. We didn’t face any issues with the solution.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. Around 50 to 100 people are using the solution in our organization.
How are customer service and support?
The on-site document is okay.
Which solution did I use previously and why did I switch?
Previously, we used IBM. We switched to WSO2 because it is easy to get and costs less than IBM.
How was the initial setup?
The tool is pretty easy to install. We need 30 minutes to install it.
What about the implementation team?
We need two systems engineers to maintain the tool.
What other advice do I have?
I would recommend the solution to others. Overall, I rate the product a nine out of ten.
The WSO2 API Manager certification was an enriching experience.
it is very comfortable to understand and very good UI page. Overall it is very good
Good routing and authentication features but little complex to use
What is most valuable?
I have used features like routing and authentication, as well as the most well-known features of WSO2.
What needs improvement?
WSO2 API Manager has some support problems and can be a little complex. So our developer teams decided to use 3scale or Kong instead. We found WSO2 API Manager to be a bit complex.
So, in terms of complexity, WSO2 API Manager has some challenges. Also, there is a bit of an issue with the pricing and license of WSO2. It's a little high.
For how long have I used the solution?
I used WSO2 API Manager for two projects. However, I can't say I have used it all the time. I have about 50% experience and knowledge about it.
How are customer service and support?
We are not satisfied with the customer service and support. In a few instances, their response time has been a bit slow.
How was the initial setup?
It is difficult to implement WSO2. The implementation can vary depending on various factors, such as the features required and the availability of human resources, including developers. It could take anywhere from two to three months or even just one week, depending on the specific requirements.
What about the implementation team?
Our team worked together with our developers to carry out the implementation.
What's my experience with pricing, setup cost, and licensing?
For our projects, we found it to be a little high. However, it may not be the case for another company or project. Because the costs depend on the specific features you would require and other factors.
What other advice do I have?
It's a good product. I prefer it. However, I would only recommend using WSO2 API Manager if the user has a specific requirement for one of its features. If they don't have a specific reason for using it, I can't provide a recommendation because it depends on factors such as the project, the local team, and the desired features. The API management system is complex by default. Therefore, the selection primarily depends on the project and the programming platform used by the developers.
Overall, I would rate WSO2 API Manager a seven out of ten because there is still room for improvement.
Working with WSO2 APIM made my work faster!
As he is the only open source API Management , one of its advantages is that even if the functionality is not implemented and released, it allows you to develop it and use it by implemeneted a new interfaces.
Artificial Intelligence capabilities implemented until now, need to be more improved.
The documentation need to be implemented with real samples .
Good option for API Management
FEATURE-RICH TOOL
Great API Management Platform
Migration from older to new versions is not seamless; it requires significant effort.
API Management is made easy with this platform.
Working with WSO2 features have proven daily for me that is the best way of implementing software.
Micro Integrator & API Manager Developer
low time to dev
flexibility to related with DB