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Egnyte

Egnyte

Reviews from AWS customer

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External reviews

1,125 reviews
from

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

They charged 10 additional users without my knowledge or approval

  • May 03, 2024
  • Review provided by G2

What do you like best about the product?
I have been using this product for about 11+ years paying over $ 500 a year just to access my files (way less than 1 TB) when I want, for convenience. This year they charged me $ 1600+ without informing me. When I called them, they claim that I am accessing the file from different machines?

Really?

When I put files on cloud you expect me to just access them from one machine?

and they do not want to refund the money for additional users they charged.

I am moving away from these unethical people. I could get the cloud storage accessible for free using google drive, the reason I still kept paying them was it was affordable and I was used to it. They are outrageously greedy and unethical in their business practices.
What do you dislike about the product?
Unethical in business practices, do not inform customers and charge whatever amount they feel like when it is time for renewal. Be aware of these people.
What problems is the product solving and how is that benefiting you?
Convenient data/file access


    Toby W.

Powerful File Server and Collaboration Platform with Protections built in

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
Easy to setup and deploy

Easy to replace file servers and quickly unleash full suite of collaboration features

Platform continues to grow and expand the functionality
What do you dislike about the product?
Changes to pricing model as their business has grown
What problems is the product solving and how is that benefiting you?
Hybrid working, cross platform and mobile enabled
Strong access control with AD and MFA setup simple to implement
File access audit is excellent
We have added Egnyte protect for lifecycle management and Snapshot recovery to prevent from external and internal threats


    Non-Profit Organization Management

Egnyte review

  • April 29, 2024
  • Review provided by G2

What do you like best about the product?
I enjoy using Egnyte on the web browser. I can easily search my entire database for my photos or documents and Egnyte will quickly pull the results. I also enjoy the collaboration options that Egnyte allows.
What do you dislike about the product?
I find that the desktop app takes a while to load.
What problems is the product solving and how is that benefiting you?
We can keep all company information under one drive that employees can easily access.


    Scott J.

Most complete cloud based file system

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and implementation. Simple approach to sharing files and folders. All users are up and running without much training. Very helpful in migrating local server based file systems. Scalable for smaller organizations up to large. Easy to add users and groups. Support for mobile devices is excellent. Granular control of folder permissions is easy to manage. Support for external users / contributors is easy to set up and explain to outside people.
What do you dislike about the product?
Will need to with long term archiving soon, but it seams a little comlicated to set up and manage.
What problems is the product solving and how is that benefiting you?
The ability to access content anywhere and at any time with good security. The ability to allow us to migrate our local file system to online without forcing us to structure out data in a completely different way.


    Doug M.

Cloud Storage

  • April 19, 2024
  • Review provided by G2

What do you like best about the product?
Egnyte is a very reliable and secure online storage product with so many great features. I never worry about the security of our documents, and the ease of use with our team enhances our performance. We use Egnyte every day, all day. Egnyte offers excellent training videos and webinars to assist all of your users.
What do you dislike about the product?
Not much of anything other than the price, and who doesn't want everything for free? lol
What problems is the product solving and how is that benefiting you?
As Real Estate Brokers and Property Managers, we often receive personal information that we are required to keep confidential. Egnyte is a perfect product for storing these documents and feeling secure that they are protected and will be stored long-term.


    Hospital & Health Care

I love how intuitive and user friendly Egnyte is.

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
I love being able copy the links from Egnyte for HIPPA compliant file sharing with my clients when I do my Financial End of Month reporting.
What do you dislike about the product?
I truly don'thave any complaints to share.
What problems is the product solving and how is that benefiting you?
Being able to collaborate with my providers and team on shared documents.


    Laura D.

Easy to navigate

  • April 11, 2024
  • Review provided by G2

What do you like best about the product?
The site is easy to navigate and keep organized. Creating new folders, uploading, sharing are all simple tasks with intuitive steps to follow.
What do you dislike about the product?
No dislikes re: Egnyte on my part! Happy user
What problems is the product solving and how is that benefiting you?
The entire team can access files, or when needed, departments can keep folders & files restricted. Its very helpful for a remote work team.


    Mechanical or Industrial Engineering

Good for organization.

  • March 22, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use. We don't use all of the features, but we use it daily for file organization so it is useful.
What do you dislike about the product?
It sometimes freezes up and the customer support can't do much about it.
What problems is the product solving and how is that benefiting you?
It's a good place to put our stuff.


    Lucas P.

Easy - Dynamic File Exchange

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Enjoy using Egnyte because of the ease at which links can be created, shared, organized and manipulated within the site.
What do you dislike about the product?
Have not found much to dislike to date. Perhaps the only thing would be to incorporate the ability to rename folders, etc., through a right click use.
What problems is the product solving and how is that benefiting you?
NA


    Brian C.

Error Message Problem: Quick response received which was accurate and solved the problem.

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
Quick responses and technical expertise when something pops up that you cannont figure out. I also like that people proactively reaach out after we have attended Eqnyte Webinars to provide further information along with answering questions to detemrine where else they can help us. This does not happen very much with most all outside Service Providers.
What do you dislike about the product?
I really cannot see any downsides since we started using Egnyte. They appear to be on the cutting edge of Cloud Server capabilites, software and being prepared for Cybersecurity issues that could and do pop up with a small business.
What problems is the product solving and how is that benefiting you?
The issues we tend to run into surround error messages that will pop up when we're moving or copying files over to another area. We are a fast growing BD/IA Firm and we're trying to be even more efficient regarding file accuracy and orgnaization of files so that ALL team members can access what they need.