Navattic
NavatticReviews from AWS customer
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Almost scared to share my secret!
What do you like best about the product?
I love that Navattic gives me an easy way to bring the "aha moments" in our product forward before a prospect is ready to commit to a demo. The interface was easy to learn and the tours really feel like you're using the product. I'm almost scared for too many people to find out about it because I feel as if it's giving us a competitive advantage right now!
What do you dislike about the product?
No major dislikes, certainly no blockers to recommending it. One note is that I haven't used the mobile output, and if your product relies on mobile use, it may not be as great for that yet.
What problems is the product solving and how is that benefiting you?
We previously didn't have a good way to show what using our product is like and what it can do. Navattic serves as a way for people visiting our site or in touch with our GTM team to get a feel for what Falkon really is. It shows them the "aha moment" of what it can do and why they would get value out of it.
Simple and streamline
What do you like best about the product?
Navattic's product is easy to understand and use quickly; allowing nice, finished projects to be created in minimal time. The possibilities of this product are numerous; from interactive demo tours and onboarding guides to client-tailored marketing strategies.
What do you dislike about the product?
Utilizing Navattic to suit our needs required a bit of additional 'working around' their normal features - yes, everything was possible to do but required some additional knowledge of the product and extra time. The ability to move around modals and further customize aspects would also be helpful.
What problems is the product solving and how is that benefiting you?
The product has allowed us to reduce the number of employee hours spent on live calls; we can send out tailored demo tours or onboarding support guides that are self-paced and easily navigatable.
Easy to use, great support
What do you like best about the product?
Navattic has a very intuitive interface, which lets you make product demos very quickly. Whenever something isn't intuitive, there is extensive documentation available, or a member of the team can get back to you with an answer in less than 12 hours. There is enough customizability to truly make it your own. We've used Navattic demos in many different scenarios and have found it a useful tool to leverage.
What do you dislike about the product?
Some features cannot fully capture the full extent of all products yet. I know the team is working on always improving, so I'm confident that Navattic will be an all-encompassing tool in due time.
What problems is the product solving and how is that benefiting you?
We're able to give prospective clients, investors or just curious minds quick insight into how our product works. We've used the demo to tee up conversations, but also as follow-ups for further review.
Recommendations to others considering the product:
Don't be shy about leaning on the Navattic team. They are very helpful and responsive.
High quality interactive product tours in minutes
What do you like best about the product?
Navattic is great and has helped our prospects experience our product earlier in their buying experience. This makes discovery/demo calls with our sales team much more focused and productive.
Also, I like that our team can make changes to the tour ourselves and we don't have to get dev teams involved or learn how to code.
So far we've used our product tour in sales conversations and some marketing materials, but we also plan to use it in multiple places on our website, social ads, and more.
Also, I like that our team can make changes to the tour ourselves and we don't have to get dev teams involved or learn how to code.
So far we've used our product tour in sales conversations and some marketing materials, but we also plan to use it in multiple places on our website, social ads, and more.
What do you dislike about the product?
Nothing so far because the product is pretty straightforward and their team has been very responsive to our questions... I guess if I had to name something I'd say that their roadmap sounds pretty great and I wish everything was all ready now :)
What problems is the product solving and how is that benefiting you?
Our product has a lot of different functionalities and serves a wide variety of use cases.
We wanted a way to quickly show:
- Our different use cases
- How our product works
- How easy our product is to use
We wanted a way to quickly show:
- Our different use cases
- How our product works
- How easy our product is to use
Stellar product and organization
What do you like best about the product?
Navattic has made creating product tours super easy! We have been able to showcase our product in a way we have never done before and everyone internally loves the tool. We have created a number of tours that touch multiple areas of our organization like CS, Sales, Partners, and Product Marketing.
What do you dislike about the product?
There is nothing really I dislike about the product. The thing I could mention is how sometimes depending on which product we're showing, we run into screen capture errors. However, the Navattic team is super responsive and helpful! When have run into this issue, Randy and his team have been more than happy to work with us to find a solution, and they are a pleasure to work with.
What problems is the product solving and how is that benefiting you?
Our sales team uses Navattic by sending them to prospects if they have a question about a particular product feature. Our marketing team uses them in post-event follow-up campaigns, our newsletters, and other campaign support. And our Customer Success team uses this tool to help educate our customers on our features and offerings.
Improving your PLG startegy
What do you like best about the product?
The ease of use in building the tours. Overall it's just an intuitive tool.
What do you dislike about the product?
I gues the integrations with tools like Hubspot could be a bit more developped
What problems is the product solving and how is that benefiting you?
Navattic is helping us generate more quality leads by offering them an overview of our product on our marketing website.
We were up and running with lightening speed!
What do you like best about the product?
Intuitive user admin, flexibility, UX control
What do you dislike about the product?
I would love to see voice over capabilities added and more organizational structure to the Projects workspace
What problems is the product solving and how is that benefiting you?
Scalable view-when-you-want visuals for campaigns. Leave behind demo library and easy of demo builds for even the most novice of users.
Navattic has changed the way we show our product
What do you like best about the product?
Navattic has allowed us to put a simplified version of our app into the hands of our website visitors and sales prospects. It's great for a product-led marketing strategy, it's also great to use as an alternative for those that aren't quite ready for a demo yet.
What do you dislike about the product?
Navattic is growing fast and there have been some growing pains. Sometimes the back end freezes, or something doesn't work quite right. However, I will say that their customer support is super quick and helpful in resolving the issues I have run into.
What problems is the product solving and how is that benefiting you?
We wanted an interactive, impactful way to show our product to our audience. We use Navattic on our product pages, our sales team uses them, and our customer success team uses them for interactive onboarding.
Interactive demos made simple
What do you like best about the product?
Navattic has made creating interactive demos for our site and for our reps SO EASY. It practically does all the work for me-I just plug in copy. 😎 Navattic is extremely easy to use through their Chrome extension. Not to mention, Navattic creates the flow for me based off of the order I took the screen captures. I've already recommended it to so many people. Great tool and prospects love our tours. 🙌🏻
What do you dislike about the product?
Not really anything to dislike. Just looking forward to the fun things the product team has up their sleeve next.
What problems is the product solving and how is that benefiting you?
I've gone from putting off making these tours to making several in a day with Navattic. Prospects have specifically complimented our reps on these interactive demos and they allow us to tell our product story with ease.
Recommendations to others considering the product:
Think of the story you want to tell first. Lay that out. Go take your screen captures and plug them in.
This has been a game-changer for us
What do you like best about the product?
I really love how easy this is to get prospects to engage with our product. We are using this between a qualification call and a discovery call and prospects have LOVED it. They have mentioned how easy it is for them to get the 30,000-foot views and then we can deep dive into their actual use case on the call and make sure they are fully loving the experience. Another thing I have been using this is for enabling new team members who join Alyce. It's been so easy to get them up and running and playing around without them feeling like they are going to break something. They get to understand what the platform actually delivers for our customers.
What do you dislike about the product?
There is nothing I really dislike. Just some things around integrations which are going to be fixed soon.
What problems is the product solving and how is that benefiting you?
Help our prospects and customers enjoy a better experience.
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