Navattic
NavatticReviews from AWS customer
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Easy to use, best value
What do you like best about the product?
The technology is super easy to use. I love that we can very easily create new product tours and edit them when features are updated. Ease of use is critical because it means our small team can be more productive using it. The Navattic team continues to improve the product at a rapid pace. Their pricing model felt the most fair among the solutions we evaluated, which was a big reason we chose them.
What do you dislike about the product?
There's still a lot of opportunities in this space. For my organization, we are using the solution to most effect in marketing and sales as asynchronous product tours, not so much for live demos. I would like to see future product innovation in the tour product because I think it's currently only scratching the surface of the possibilities.
What problems is the product solving and how is that benefiting you?
Prospects want to see what the product looks like and how it works before they sign up for a live demo with our sales team.
Great simple product - has helped us build a more informed and engaged funnel
What do you like best about the product?
Simplicity of creating product tours
Great team and support to work with
Great team and support to work with
What do you dislike about the product?
Nothing to dislike, but there is a lot more to be done around automation and intelligence to help customers figure out insights more easily
What problems is the product solving and how is that benefiting you?
Building a funnel that is more informed and engaged
Great Enablement Product!
What do you like best about the product?
The product allows us to give prospects a take away to share with their wider team after a meeting/demo. We can also embed an interactive product tour on our site.
What do you dislike about the product?
There are some limitations to the product, such as having complete control over the location of a tooltip. Overall, very minor issues.
What problems is the product solving and how is that benefiting you?
Augments our sales/marketing team by offering an interactive way to enable prospects that attend a demo to share our product with their wider team.
Navattic & CRO are a match made in heaven
What do you like best about the product?
Navattic makes virtual product tour creation extremely easy - whether you're new to the tool or someone familiar with creating UX/UI-related material regularly - the overall process is easy to learn. The tour functionality is also highly intuitive, and based on your team's use case, you can create as interactive as a tour as you want/need. Our team has been able to capitalize on creating tours that truly showcase the capabilities that we love to highlight to our customers.
With our current subscription plan, we're able to create as many tours as we need and we can share them in multiple formats. We've been able to create additional tours separately for our various teams for their individual use cases.
With our current subscription plan, we're able to create as many tours as we need and we can share them in multiple formats. We've been able to create additional tours separately for our various teams for their individual use cases.
What do you dislike about the product?
The only real downside with Navattic (at the moment) is that tours are currently not optimized for mobile devices.
What problems is the product solving and how is that benefiting you?
Navattic has played a significant role in helping us understand how else prospects and customers wish to engage with us.
Our team is so happy this platform exists
What do you like best about the product?
Creating interactive product demos with Navattic is as easy as taking some screenshots and connecting the dots. We had been wanting to build an engaging demo experience for prospective customers for a while, but the lift seemed too big for our bandwidth—so when we discovered Navattic it was a huge game changer. Randy, one of the founders, guided us through using the platform as we made our first demo which made onboarding absolutely painless. 10/10, our marketing team is obsessed with this tool. We're using it for lead gen and sales enablement.
What do you dislike about the product?
So far we have zero complaints, we haven't run into any drawbacks. If I had to complain about one thing, it would be that you have to create a mobile experience separately from a desktop experience. But given the fact that you are creating the demo from essentially screen captures (captures code too to replicate things like hover states), it makes sense why this would be the case.
What problems is the product solving and how is that benefiting you?
Easily creating interactive demos with no dev or design support! Literally, anyone can do this. A single product marketing manager can create high-fidelity sales enablement tools and the marketing team can stand up a lead gen demo in a day.
They've thought of everything
What do you like best about the product?
Navattic allows you to build guides on top of anything: your product, another website or app, a desktop app. As someone who is building guides for our product UI as well as our API, this gave me the flexibility to create tutorials for each in their respective environments.
Rather than running on top of a live app / website, Navattic uses "captures" which capture the screen you need for your step as well as javascript that retains much of the screens interactive components (e.g. hover effects). This gives the impression that the viewer is interacting with the live environment even though they're not. The benefit of this is that the navattic is much faster / more responsive than if it was actually loading pages of your app / website.
The UI made it very easy to learn as a new user. And the more time I spent using it, the more I appreciated the depth of features that enabled me to create my guides to the level of quality my projects demanded.
10 / 10.
Rather than running on top of a live app / website, Navattic uses "captures" which capture the screen you need for your step as well as javascript that retains much of the screens interactive components (e.g. hover effects). This gives the impression that the viewer is interacting with the live environment even though they're not. The benefit of this is that the navattic is much faster / more responsive than if it was actually loading pages of your app / website.
The UI made it very easy to learn as a new user. And the more time I spent using it, the more I appreciated the depth of features that enabled me to create my guides to the level of quality my projects demanded.
10 / 10.
What do you dislike about the product?
I'd like the ability to customize the look / design of the tooltips. Maybe that is an existing capability that I'm not aware of, but I couldn't figure out how to do it on my own.
What problems is the product solving and how is that benefiting you?
Reducing the need for human support to help customers and prospective customers to learn our product. We're able to effectively scale our team by creating guides that anyone can consume in a self-service manner.
Navattic impressed everyone from the sales team to our prospects!
What do you like best about the product?
Navattic completely replaced our need for a recorded demo on our website homepage. Prospects were able to take self-guided tours, and book a demo if any additional questions arose. Also, the team was hands-on and incredibly supportive.
What do you dislike about the product?
Some of the naming is confusing. As you build out your product tour, it's tough to remember what a beacon is vs a capture and when to use which feature. But other than that, nothing!
What problems is the product solving and how is that benefiting you?
Navattic is giving our future users more power. They are able to do much more self-education and come into the call equipped with the product knowledge they need.
Just what we needed!!
What do you like best about the product?
Navattic makes it so easy to walk new reps through all processes/tools, as well as help with change management. Most reps learn by doing and this will help build that muscle memory. We are just getting started with it but it will be really impactful!
What do you dislike about the product?
I haven't found anything I dislike. We are still new to using the platform so every day I am learning more.
What problems is the product solving and how is that benefiting you?
Provides rep with a more hands-on approach vs. just sitting through hours of content. Allows reps to be more self-sufficient.
Received Great Client Feedback
What do you like best about the product?
I have already recommended Navattic to a few colleagues who have more sales-centric and marketing-centric positions. I feel this is where Navattic was designed to excel; however, using Navattic from a client services perspective, Navattic has been a great tool in the wheelhouse for fleshing out learning modules and providing easily configured guided demonstrations that are even easier to experience for the end-user.
What do you dislike about the product?
Creating and organizing captures can feel a bit limited for the time being. Still, given the consistent updates the product has received, I am confident in the development pace of the product & foresee it improving quickly with time.
What problems is the product solving and how is that benefiting you?
Providing the toolset to create easily deployable and updatable guided demonstrations. These have proven helpful learning modules for the many applications used by both my company and our clients.
Easy to use and responsive support team!
What do you like best about the product?
The user interface design is clean and easy to learn. The support team is also very responsive.
What do you dislike about the product?
I would like to see more functionality on editing captures as I feel this could bolster the value of guided demos.
What problems is the product solving and how is that benefiting you?
Navattic allows you to create self-paced guides for customers that offers supportive scaffolding through complex services that may be too difficult to communicate through a single static piece of collateral.
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