Navattic
NavatticReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
906 reviews
from
External reviews are not included in the AWS star rating for the product.
Navattic Transformed Our Interactive Demos and Product Tours
What do you like best about the product?
We've been using Navattic for the past few years and it's changed how we showcase interactive demos and product tours to our prospects. Before, we had videos explaining our features but it was missing that interactive element and it took longer to create and refine each time we had a new release or product update. Editing in Navattic is much more seamless and allows us to highlight easily the top callouts from a product demo. We're able to easily tell a story with these demos that we create to prospective buyers.
What do you dislike about the product?
The product is constantly innovating and releasing new features left and right! I would like to see better reporting and analytics on our product demos.
What problems is the product solving and how is that benefiting you?
Navattic allows us to create interactive demos and tours for prospects and customers alike, without needing to code or having advanced editing skills. As a marketer, it's been awesome being able to capture our platform features and create a demo that is interactive for our audience.
Get prospects in front
What do you like best about the product?
Support has been great and responsive. Demos are super helpful for customers and prospects. We have been using it very often to send out and people have an easy time navigating our Navattic demos
What do you dislike about the product?
Features can be explained poorly or hidden. There's a bit of a learning curve. Flows need a lot of refining and the auto features can give too many steps
What problems is the product solving and how is that benefiting you?
Navattic has been really helpful in followup with prospects and engaging people who have questions on our product. It's been great to get people in front of the product in a way that is really scalable and makes them more educated buyers coming into a demo call
Versatile, User-Friendly Demos in Under 30 Minutes
What do you like best about the product?
Navattic is versatile and very user friendly. The learning curve is quite steep and 30 minutes in a person is able to produce demos.
What do you dislike about the product?
At times, more advanced customization or analytics depth would be helpful.
What problems is the product solving and how is that benefiting you?
Product demo videos are quite time-consuming to make and take a lot of effort to update. Navattic seems to solve this issue.
Navattic Brings Our Workflows to Life and Clearly Communicates Value
What do you like best about the product?
I use Navattic weekly to create workflows that tell the story of why our software helps users within our ICP. This visual aid not only creates clarity but also interest and demonstrates the value of our offerings without the need for AEs to be on the call.
What do you dislike about the product?
I would love the opportunity to undo when I'm in draft mode.
What problems is the product solving and how is that benefiting you?
Navattic helps us showcase our workflows in an appropriately user-guided way, and it feels easier to follow and better paced than a product video.
Product experiences that are easy to build, update and deploy with highly responsive report team
What do you like best about the product?
Navattic gives us the control to create demos when and how we need them. We can edit captures after the fact to anonymize client data, make changes on the fly without waiting on anyone, and build flows that allow us to show our products versus constantly just talking about them. While we are just starting to use them, the performance analytics are useful for tracking prospect engagement. We were on another solution before this and spinning up a new demo is just a lot less work with Navattic. And our customer team at Navattic has been extremely responsive to any and all questions we throw their way, always willing to help optimize our output and expand how we use the platform.
What do you dislike about the product?
Selecting a specific portion within a capture can sometimes be imprecise, which affects features like background shading that depend on getting that selection right. This means that the experience we wish to have for our prospects are sometimes not optimal. Also, the visitor analytics data can also be inconsistent at times. For example, we have had internal users show up as external companies within the analytics, requiring some manual cleanup and potential to miss those in the future. which requires some manual cleanup.
What problems is the product solving and how is that benefiting you?
It helps us show rather than tell. Prospects can experience our dashboards firsthand, which backs up what we're saying in the sales process and helps build trust. Our customer success team has also started using it to automate parts of client onboarding, streamlining the process and making their workflows more efficient.
User-Friendly, Intuitive, and great customer success
What do you like best about the product?
User-friendly and intuitive, with an adequate feature set that feels advanced without being overwhelming when you’re getting started. Customer success support has also been great from the outset, onboarding was smooth and easy to implement - and the sales process was very smooth.
What do you dislike about the product?
Nothing major so far. That said, we'd be more successful if we had a more dedicated internal resource to help get more demos up and running.
What problems is the product solving and how is that benefiting you?
Initially, it gives our prospective audience a “look under the hood” of our platform without needing to speak to someone if they’re not ready yet. Going forward, it will be really beneficial for our own customer onboarding as well as sales enablement.
Easy to Use, Great Design, and Fantastic Customer Service
What do you like best about the product?
Ease of use, great look, easy to customize, great customer service team! I was able to go in with little training and made a great experience quickly.
What do you dislike about the product?
The 'Preview' function is very helpful but can be confusing at times. You have to understand the correct inputs. It's hard to test exclusions groups that you're automatically bucketed into.
What problems is the product solving and how is that benefiting you?
Sharing product updates and new features with our customers within our application. Some features are complex, and having a step-by-step interactive walkthrough is very helpful for customer adoption and understanding.
Easy to Use and Generates Plenty of Leads
What do you like best about the product?
Ease of use, # of leads generated, simple to get branding aligned
What do you dislike about the product?
Only downsides are that I don't have enough time to update the flows as often as I would like!
What problems is the product solving and how is that benefiting you?
Helping us to show off our product and generate leads
Simple, effective way to bring your product to life
What do you like best about the product?
The Demo Storyboard Generator is a standout. It’s easy to use and saves a significant amount of time when building demos.
What do you dislike about the product?
Nothing significant. We evaluated competitors but ultimately chose to stay with Navattic.
What problems is the product solving and how is that benefiting you?
Navattic helps us showcase the product experience instead of just describing it. We use it in our demand gen flows so prospects can get a real feel for the platform early on, which improves both engagement and understanding. It also integrates easily with our CSM, making follow-up straightforward and supporting pipeline and revenue attribution.
Highly Customizable, Trackable Walkthroughs with Fast Implementation
What do you like best about the product?
Navattic is incredibly customizable with lots of tracking capabilities. We use it for primarily our website and with our sales team to send out more personalized walk throughs. The implementation timeline for us didn't take long either.
What do you dislike about the product?
Sometimes the screenshots that we use load incorrectly depending on the screen size. We do a few work arounds to help here.
What problems is the product solving and how is that benefiting you?
Our industry has a lot of hesitant buyers. We wanted to help move deals forward with getting their hands on the product without all the hoops of doing trial accounts.
showing 71 - 80