Navattic
NavatticReviews from AWS customer
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Helpful Webinars, Proactive Updates, and Fast, Reliable Support
What do you like best about the product?
Navattic hosts great webinars that are genuinely helpful, and they send release emails so you’re always up to date on what’s coming out. Their team is also excellent about supporting customers and responding quickly whenever any issues come up.
During onboarding, they gave me and my team a thorough, informative walkthrough that helped answer the questions we had. It wasn’t easy at first, and it always takes time to adjust (as it does with any platform), but it’s reassuring to know there’s always support available when we need it.
During onboarding, they gave me and my team a thorough, informative walkthrough that helped answer the questions we had. It wasn’t easy at first, and it always takes time to adjust (as it does with any platform), but it’s reassuring to know there’s always support available when we need it.
What do you dislike about the product?
The platform still feels quite clunky and can be confusing at times. The learning curve is steep, and creating product walkthroughs is still a heavy lift.
What problems is the product solving and how is that benefiting you?
Navattic was implemented before I joined, but I know they have helped support Sales with leave behinds and helping customer and prospects understand our product in an easy and explorative way!
Navattic has created agent demos and templates to help you get started, but it's hard to use them or make them your own when you already have a specific walkthrough you want to do. But they are trying and that's all that matters!
At times we also have to make edits to our screenshots and their editing tools make it so easy to change text, images, etc. It's great!
Navattic has created agent demos and templates to help you get started, but it's hard to use them or make them your own when you already have a specific walkthrough you want to do. But they are trying and that's all that matters!
At times we also have to make edits to our screenshots and their editing tools make it so easy to change text, images, etc. It's great!
Easy, Engaging Interactive Simulations That Transform Training and Onboarding
What do you like best about the product?
What I like best about Navattic is how easy it is to build interactive, click-through simulations that feel close to the real product experience. The editor makes it simple to capture flows, customize hotspots, and guide users step-by-step, which saves our team a significant amount of time compared to building demos or training environments from scratch.
It’s had a big impact on our workflow. Instead of coordinating access to live environments or worrying about something breaking, we can quickly spin up a safe, controlled simulation for training and onboarding. That’s cut down back-and-forth with other teams and lets us iterate much faster when we need to update content.
An unexpected benefit has been how engaging the simulations are for learners. We’ve seen that people retain more when they can actually “do” the task versus just watching a video. Our survey numbers don't lie - this is an EXTREMELY effective way for our customers to learn.
Finally, I also really value the partnership aspect. The Navattic team has been incredibly receptive to feedback and genuinely interested in our ideas. Having a vendor that listens and collaborates like that makes the overall experience even better.
It’s had a big impact on our workflow. Instead of coordinating access to live environments or worrying about something breaking, we can quickly spin up a safe, controlled simulation for training and onboarding. That’s cut down back-and-forth with other teams and lets us iterate much faster when we need to update content.
An unexpected benefit has been how engaging the simulations are for learners. We’ve seen that people retain more when they can actually “do” the task versus just watching a video. Our survey numbers don't lie - this is an EXTREMELY effective way for our customers to learn.
Finally, I also really value the partnership aspect. The Navattic team has been incredibly receptive to feedback and genuinely interested in our ideas. Having a vendor that listens and collaborates like that makes the overall experience even better.
What do you dislike about the product?
One limitation with Navattic is around flexibility when it comes to maintaining and localizing simulations. For example, it would be really helpful to be able to easily change the background UI or update caption language globally. Right now, making UI updates or translating simulations for different languages can require more manual effort than we’d like.
As our product evolves often and quickly, keeping simulations fully up to date can be time-consuming, especially if there are widespread UI or text changes.
That said, the Navattic team has been very receptive to feedback and open to ideas, which gives us confidence these areas will continue to improve.
As our product evolves often and quickly, keeping simulations fully up to date can be time-consuming, especially if there are widespread UI or text changes.
That said, the Navattic team has been very receptive to feedback and open to ideas, which gives us confidence these areas will continue to improve.
What problems is the product solving and how is that benefiting you?
Before using Navattic, we struggled to provide a true hands-on product experience in our eLearnings. Most of our training relied on videos and static documentation, and when we wanted something more interactive, it required coordinating access to live environments or building out demo accounts. This was time-consuming and sometimes risky, as customers could accidentally disrupt or break their own environment while learning.
After implementing Navattic, we can quickly create interactive simulations that allow users to safely explore workflows on their own. This has made it much easier to deliver a “learn by doing” experience without relying on real environments.
As a result, we’ve significantly reduced the time spent setting up and maintaining demo environments, and we’re able to build and update training content much faster. It’s also improved the overall effectiveness of our eLearnings, with learners more engaged and better able to retain what they’ve learned.
After implementing Navattic, we can quickly create interactive simulations that allow users to safely explore workflows on their own. This has made it much easier to deliver a “learn by doing” experience without relying on real environments.
As a result, we’ve significantly reduced the time spent setting up and maintaining demo environments, and we’re able to build and update training content much faster. It’s also improved the overall effectiveness of our eLearnings, with learners more engaged and better able to retain what they’ve learned.
Intuitive, Evolving Platform with Helpful Copilot to Create Interactive Tours
What do you like best about the product?
I like the platform’s intuitive design and the fact that it’s constantly evolving with releases that make the tool easier to use. The recent additions, like their copilot feature and the option to convert videos into interactive demos, are super helpful. The two CSMs I've had are friendly, and I’ve used their professional services offerings a handful of times, which is really convenient to have when I need it.
I find their pricing to be very reasonable given how many opportunities these interactive demos have influenced.
I find their pricing to be very reasonable given how many opportunities these interactive demos have influenced.
What do you dislike about the product?
We had a rocky start getting our Salesforce integration set up properly with Navattic. There were some syncing issues with the playbook that was frustrating to resolve leading up to the rollout. Once we overcame those initial issues, the operations side has been generally easy to maintain.
What problems is the product solving and how is that benefiting you?
We used to offer a free trial, but it was challenging and costly to maintain. Although we saw a lot of interest through initial form fills, those trials didn’t convert into closed deals very well without instructional guidance. These interactive demos have filled that gap by giving prospects a self-service way to experience our platform, without needing to talk to a sales rep right away. They’ve also been a helpful option within our chatbot, where we can direct less-qualified prospects who are asking for a demo.
Game-changer for organizations across Sales, Marketing, and L&D
What do you like best about the product?
The best part about Navattic is how ridiculously easy it is to get familiar with the platform and start creating demos right away. I also love that the Navattic team is constantly rolling out new features and functions, which keeps adding value to our interactive demos. The new AI features are genuinely useful and save me time. In my experience over the past few months, Navattic has been consistently up and running, and we haven’t had any downtime (at least none that I’m aware of). And on the rare occasion I’ve needed support, the Navattic team has been awesome and gets you where you want to be in no time.
What do you dislike about the product?
The only thing I dislike about Navattic is that I really want to be able to get links directly to a certain demos within a checklist.
What problems is the product solving and how is that benefiting you?
Navattic has completely replaced the need of creating time-consuming Articulate Storylines for interactive software learning. Storylines for eLearning used to take me days, whereas I can build and launch a Navattic within minutes.
Flexible Interactive Tours with Strong Integrations
What do you like best about the product?
Flexible customization of interactive tours, good tagging and tracking options. Good integrations with Hubspot, Marketo, and Salesforce. They are always adding new features and taking feedback from customers.
What do you dislike about the product?
More design flexibility in the tour and with the tour form would be nice.
What problems is the product solving and how is that benefiting you?
Curated, guided in product experiences.
Great product, changing the way we sell our product
What do you like best about the product?
Simple to get started, looks impressive, easy to continue to use, great customer success with Zoe!
What do you dislike about the product?
co pilot sometimes is slow to process, but that's expected
What problems is the product solving and how is that benefiting you?
Sales Demos for customers, helps our team ramp up and learn the product with built in scripts
Smooth UX with a great Chrome Extension
What do you like best about the product?
Really easy UX. Simple to setup, and chrome extension works well
What do you dislike about the product?
While our CSM was great, I do think there's room for improvement in the onboarding motion. A self serve product needs a bit more hand-holding. Our CSM was there every step of the way, but I wanted a bit more in-platform
What problems is the product solving and how is that benefiting you?
Provides an easy demo environment to show our more niche ICP audience
Great tool
What do you like best about the product?
It's a clear, concise way to present information. We use it for product explainers for our clients, and we prefer Navattic Demo's it over video's.
What do you dislike about the product?
It would be great if it was easier to have our clients copy our general demo's to their own navattic account, so they only have to change the screenshots.
What problems is the product solving and how is that benefiting you?
It is benefitting us and our clients in creating clear explanations of our product.
Intuitive Demo Interface and Proactive, Hands-On Support
What do you like best about the product?
The Navattic interface is intuitive and includes many tools that make it easy to capture an interactive demo of our platform quickly. Just as importantly, the Navattic team is attentive and generous with their time, offering dedicated training and thoughtful demo reviews. They’re also proactive about suggesting and walking through the latest features. Navattic will be an essential part of my product marketing stack.
What do you dislike about the product?
The Navattic Base plan only includes five seats, which can make cross-team collaboration difficult.
What problems is the product solving and how is that benefiting you?
Navattic is helping both our marketing and product teams move away from static Figma files by dynamically capturing our platform interface. We’re able to use it across multiple use cases, including product launches, prospecting demos, conferences, and more.
Great User Experience for Building Demos
What do you like best about the product?
I like the different ways I can upload or take captures seamlessly, both with the Chrome extension and in the app. It's an easy way for us to scale our demos and show off our platforms with no capacity contraints.
What do you dislike about the product?
There’s a bit of a learning curve when you’re getting started, but the Navattic team is very supportive and helpful throughout the process.
What problems is the product solving and how is that benefiting you?
It’s helping me create self-guided demos for a complex, multi-step B2B tour, and it’s useful for both prospects and our new intrnal team members
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