Navattic
NavatticReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
906 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy Tour Creation with Helpful Best Practices
What do you like best about the product?
Creating a tour is very easy, even for people who aren’t particularly tech-savvy. I also like that they share great ideas and best practices documentation every year.
What do you dislike about the product?
A couple of things I would like to see:
Ability to have two CTA buttons in a module.
Easy Marketo form integration into tours.
Ability to have two CTA buttons in a module.
Easy Marketo form integration into tours.
What problems is the product solving and how is that benefiting you?
Its tough for a SaSS company to make the product feel tangible. Navattic has made it possible for us to do this. We have not taken advantage of testing to increase performance but look forward to doing so this year.
Easy Demo Updates with Helpful CSM Support
What do you like best about the product?
It’s easy to update things like demos. We used to have to ask one of our teammates to re-record whenever there were changes, but now we can simply insert the updated media and make the necessary updates.
What do you dislike about the product?
It was a bit confusing to get started at first, but the CSM team was extremely helpful and quickly got everything sorted out.
What problems is the product solving and how is that benefiting you?
Localization, updates, product and tool demos. All of these things were very time consuming to update in the past.
Easy, instructional content created with Navattic helps our clients utilise our products.
What do you like best about the product?
Auto-generation using logic for the product
What do you dislike about the product?
Wish we could select screen beacons and captures like when you add a manual file. Using the selection area.
What problems is the product solving and how is that benefiting you?
.
Centralizes All Our Content Creation in One Place
What do you like best about the product?
How we can centralize all the content we create
What do you dislike about the product?
It can be a bit confusing to use. The interface.
What problems is the product solving and how is that benefiting you?
By centralizing all content makes it easy to share with our stakeholders.
Intuitive Platform Backed by a Responsive, Knowledgeable Team
What do you like best about the product?
Navattic has been a standout experience from day one. What impressed us most was how knowledgeable the reps were — they took the time to truly understand our pain points and came prepared with solutions that actually addressed our needs, not just a generic demo.
The support team has also been exceptional. Whenever we've had questions or run into anything, responses come quickly and the resolutions are thorough. It's rare to find a vendor where support feels like a genuine partnership rather than a ticket queue.
As for the software itself, it's refreshingly easy to navigate. The interface is intuitive enough that our team was able to get up and running without a steep learning curve, and the overall experience just feels well thought out.
If you're looking for a product that combines ease of use with a team that genuinely cares about your success, Navattic is worth serious consideration.
The support team has also been exceptional. Whenever we've had questions or run into anything, responses come quickly and the resolutions are thorough. It's rare to find a vendor where support feels like a genuine partnership rather than a ticket queue.
As for the software itself, it's refreshingly easy to navigate. The interface is intuitive enough that our team was able to get up and running without a steep learning curve, and the overall experience just feels well thought out.
If you're looking for a product that combines ease of use with a team that genuinely cares about your success, Navattic is worth serious consideration.
What do you dislike about the product?
One area with room to grow is mobile customization, the platform currently shines on web capture, and it would be great to see that same depth of flexibility extended to mobile experiences as well. It's not a dealbreaker, but something to keep in mind depending on your use case.
On the analytics side, third-party tracking can occasionally be inconsistent in its accuracy.
On the analytics side, third-party tracking can occasionally be inconsistent in its accuracy.
What problems is the product solving and how is that benefiting you?
Navattic has helped us stay current and compelling in how we present our product. We're now able to showcase our most up-to-date features to both new and existing clients with ease, ensuring that every interaction reflects the latest of what we have to offer.
Beyond that, it's elevated the quality of our storytelling. We have much greater control over the narrative, allowing us to guide prospects through a tailored experience that speaks directly to their needs rather than relying on a one-size-fits-all approach.
Beyond that, it's elevated the quality of our storytelling. We have much greater control over the narrative, allowing us to guide prospects through a tailored experience that speaks directly to their needs rather than relying on a one-size-fits-all approach.
Insanely Powerful Product, Even Better Partner-Like Support
What do you like best about the product?
Navattic is an insanely good and deep product. There is no question about it. But the team behind Navattic is what makes the bigger difference. I feel like Ryan from Navattic was truly a partner that was there for us, not just someone that answers questions. I deeply appreciate that.
What do you dislike about the product?
Nothing I can think of really. Maybe the loading time could be a little better and there are a few ideas I could share about small features but that's it.
What problems is the product solving and how is that benefiting you?
It's helping us impress enterprise clients with product-like experiences without having to sell, deal with presentations, slides and other boring old school tactics. We just show them.
Interactive product demos that actually teach, not just show
What do you like best about the product?
From a learning experience design perspective, Navattic makes it easy to create guided, interactive product experiences that feel intentional and user-centered. Instead of static walkthroughs, it allows me to design structured, scenario-based flows that mirror real use cases, which is far more effective for learning and retention. The platform is intuitive, so I can quickly build, test, and iterate without relying heavily on developers, and it gives me control over how information is revealed to support a more thoughtful, progressive learning experience.
What do you dislike about the product?
From a learning design standpoint, the biggest gap is around deeper instructional control. It would be even more useful if there were better ways to layer in context; like quick explanations, just-in-time tips, or light coaching moments that explain why something matters, not just what to click. It would also help to have more flexibility when it comes to reusing and updating content, especially across multiple demos. There’s also some friction when maintaining or updating demos at scale, especially if the product UI changes frequently.
What problems is the product solving and how is that benefiting you?
Navattic solves the problem of having to rely on static screenshots, slide decks, or live walkthroughs to showcase a product, all of which fall short in helping people truly understand how something works. It gives me a way to create interactive, guided experiences that users can explore on their own time, which is far more engaging and effective.
From my perspective, that means I can design product experiences that double as learning tools, helping users build familiarity and confidence before ever getting into the actual platform. It also reduces the need for repetitive demos and enables more consistent messaging, while still giving me control over how the experience is structured and what users focus on.
From my perspective, that means I can design product experiences that double as learning tools, helping users build familiarity and confidence before ever getting into the actual platform. It also reduces the need for repetitive demos and enables more consistent messaging, while still giving me control over how the experience is structured and what users focus on.
Ease of use
What do you like best about the product?
Ease of use and the fact that annotations were automatically generated by just reading from the text on the screen and user actions
What do you dislike about the product?
Nothing. Everything is good. I would recommend it to anyone trying to create product demos.
What problems is the product solving and how is that benefiting you?
Explaining my product to users
Strong interactive demo platform with excellent support, though pricing fit depends on volume
What do you like best about the product?
Navattic stood out for how quickly it allowed us to turn a product flow into a polished interactive demo. The builder was intuitive, and the level of customization gave us enough flexibility to create something that felt tailored to our use case rather than a generic walkthrough.
The biggest highlight was the support and onboarding experience. After I started building a flow, the Navattic team proactively reached out, shared relevant examples from similar education-related companies, and even helped enhance the demo I had started. Seeing our own pilot app turned into a more complete sample demo made the value much easier to understand internally. That kind of personalized support made a strong impression.
The platform also helped us better understand how interactive demos could support B2B presentations and lead generation. Even though our company is traditionally more offline and paper-based, Navattic made it clear how a digital interactive experience could help explain products more effectively than static documents or screenshots.
The biggest highlight was the support and onboarding experience. After I started building a flow, the Navattic team proactively reached out, shared relevant examples from similar education-related companies, and even helped enhance the demo I had started. Seeing our own pilot app turned into a more complete sample demo made the value much easier to understand internally. That kind of personalized support made a strong impression.
The platform also helped us better understand how interactive demos could support B2B presentations and lead generation. Even though our company is traditionally more offline and paper-based, Navattic made it clear how a digital interactive experience could help explain products more effectively than static documents or screenshots.
What do you dislike about the product?
The main issue for us was pricing relative to our current volume. Our immediate need was only one or two interactive tutorials, so the Base or Growth plans were difficult to justify within our budget. The platform is strong, but the packaging felt better suited for teams that plan to create multiple demos or use interactive demos as a recurring lead-generation channel.
For smaller or one-off use cases, it would be helpful to have more flexible pricing options, such as a one-time project-based plan, a lower-volume tier, or a way to generate a small number of standalone demos without committing to a broader subscription.
For smaller or one-off use cases, it would be helpful to have more flexible pricing options, such as a one-time project-based plan, a lower-volume tier, or a way to generate a small number of standalone demos without committing to a broader subscription.
What problems is the product solving and how is that benefiting you?
Navattic is a strong platform for creating polished interactive demos without needing to build everything from scratch. The builder was easy to work with, highly customizable, and effective for turning a product flow into something that could be shared internally or used for B2B presentations.
The support experience was excellent. After I started building a demo, the Navattic team proactively shared relevant examples, provided resources, and even helped improve the demo I had started. That made it much easier to understand the platform’s value and present it to internal stakeholders.
We ultimately did not move forward because our current need was limited to only one or two interactive tutorials, which made the Base or Growth plans difficult to justify from a pricing and ROI perspective. For teams creating multiple demos or using interactive demos for lead generation, the value would be much easier to capture. For smaller one-off use cases, more flexible pricing would make the product even more accessible.
The support experience was excellent. After I started building a demo, the Navattic team proactively shared relevant examples, provided resources, and even helped improve the demo I had started. That made it much easier to understand the platform’s value and present it to internal stakeholders.
We ultimately did not move forward because our current need was limited to only one or two interactive tutorials, which made the Base or Growth plans difficult to justify from a pricing and ROI perspective. For teams creating multiple demos or using interactive demos for lead generation, the value would be much easier to capture. For smaller one-off use cases, more flexible pricing would make the product even more accessible.
Outstanding Support and Onboarding Experience
What do you like best about the product?
The customer support and onboarding. The support teams is always there when I need them.
What do you dislike about the product?
It can be a little overwhelming at first. I don't think I'm maximizing the possible use cases for it, but that's why I have a support rep.
What problems is the product solving and how is that benefiting you?
Product demos that help convert prospects into pipeline.
showing 11 - 20