Navattic
NavatticReviews from AWS customer
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Easy, Real-Environment Product Demos Made Simple
What do you like best about the product?
It is an easy way to create a product demo using real product environment.
What do you dislike about the product?
I feel it can be quite tricky to understand the whole structure (captions, etc.) but it's easy to get onboarded.
What problems is the product solving and how is that benefiting you?
Show new products to our customer avoiding them to read a pitch deck or seeing a video.
Easy to Use, Agentic Features Help Us Create Product Walkthroughs in Minutes
What do you like best about the product?
The system is easy to use, especially with the rollout of their agentic features in the last few months. Our team can go from idea to implementation in minutes. We went from having 1-2 product videos on our website that were quickly stale to having 10+ product walkthroughs that explore diverse customer needs and aspects of our product, and are easy to update as new product developments are pushed to production.
Customer support has been friendly and quick to respond when needed, which has been rare. It was simple within the product to set-up integrations with other elements of our tech stack so that Sales is aware of prospects exploring specific walkthroughs.
Customer support has been friendly and quick to respond when needed, which has been rare. It was simple within the product to set-up integrations with other elements of our tech stack so that Sales is aware of prospects exploring specific walkthroughs.
What do you dislike about the product?
The mobile experiences with these types of products can be difficult due to screen size limitations. Navattic does a great job at offering a swipe file sort of option for the mobile experience. This is less a dislike of Navattic and more just a constraint of self-guided product walkthroughs in general.
What problems is the product solving and how is that benefiting you?
Navattic allows our team to quickly generate new high quality marketing assets that provide our prospects an in-depth look at key product features. While product demonstration videos can be high value assets, they time and resource intensive and quickly stale. Navattic solves for these problems and gives the prospect even more agency over how they explore the walkthrough.
They also provide intent data with their integrations to Salesforce, Hubspot and Slack. Sales can easily be alerted if a prospect is exploring a walkthrough and the data can pushed to your CRM or MAP.
They also provide intent data with their integrations to Salesforce, Hubspot and Slack. Sales can easily be alerted if a prospect is exploring a walkthrough and the data can pushed to your CRM or MAP.
Navattic Makes It Easy for Visitors to Experience Your Product’s Value
What do you like best about the product?
Navattic is the smoothest platform for allowing website visitors to peak behind your product curtain and get a real sense of the value you provide. This is especially true for complicated or detailed software products. And anytime you hit an issue, their customer success team is extremely responsive and can often get you to the other side within the same day.
What do you dislike about the product?
They are constantly improving the tour building experience, so often times any friction points in the building process are resolved within a matter of weeks.
What problems is the product solving and how is that benefiting you?
Showcasing our analytics product in an intuitive and customized way without overwhelm.
Eliminated High-Effort Demos and Training with Navattic
What do you like best about the product?
Navattic has eliminated so many of our high effort marketing activities, like video creation and powerpoints. We can now efficiently showcase new functionality, train new users, and boost internal enablement quickly.
What do you dislike about the product?
I'd love to see new interactive activities baked into the tours. Navattic updates then product frequently, so I trust these will come soon.
What problems is the product solving and how is that benefiting you?
We were spending a ton of time creating video clips for our customers and prospects. Navattic has eliminated that need and has empowered us to move faster.
Flexible, Self-Paced Reviews that Enable Your Sales Process
What do you like best about the product?
As an admin, it is super easy to use, and whenever we have had a question that isn't on their FAQ section, support have always been quick to respond.
We love that it empowers prospects to review the software on their time, at their pace. We have also used it in a training capacity internally. The offline and preview downloads are also extremely helpful in our line of business.
We love that it empowers prospects to review the software on their time, at their pace. We have also used it in a training capacity internally. The offline and preview downloads are also extremely helpful in our line of business.
What do you dislike about the product?
There truly hasn't been anything we have found that we dislike.
What problems is the product solving and how is that benefiting you?
Navattic has come into play when we have prospects who don't want to book a demo, but they still want to see the software. It's the compromise. I love that we can directly track attribution in HubSpot. It's also helping us deploy software training to our customers.
Saves Time with Easy Interactive Demos
What do you like best about the product?
I use Navattic to build interactive demos and training resources, which are excellent for showcasing our tool and training our customers. I love how easy it is to use, which saves me time and allows me to focus on other projects. The tool looks great, enhancing the quality of what we present to prospects and customers. Plus, everyone I worked with during the onboarding process was very helpful, making the setup very easy.
What do you dislike about the product?
I've run into some minor issues with certain elements of our platform not being recognized in the Navattic builder, which gives us trouble implementing certain triggers and things like that. I haven't reached out to support yet about this, so it may be an easy fix.
What problems is the product solving and how is that benefiting you?
Navattic lets people interact with our tool risk-free before they buy, saving my team from extra work. It's easy to use, saving me time and allowing me to focus on other projects while creating quality resources.
A Sales Game Changer Backed by an Incredible Team
What do you like best about the product?
The tool is very user friendly and constantly evolving, and the team at Navattic is incredibly responsive, helpful, and forward thinking.
What do you dislike about the product?
Less of a Navattic issue, and more of an upkeep issue, but when you create a lot of content it can be a bit daunting to keep it up to date when you have quickly evolving products/offerings. Navattic is consistently making various updates to help with this, and I imagine it's a concern with any demo automation platform.
What problems is the product solving and how is that benefiting you?
At Simfoni, we use Navattic primarily to keep prospects engaged throughout the sales cycle. It’s been a great way to keep the product and the specific features and workflows they’re most interested in top of mind, even when they haven’t just seen a live demo. It also creates a different style of engagement, giving prospects a chance to feel like they’re getting their hands in the tool and exploring it for themselves.
Solid tool for embedding interactive product demos into technical documentation
What do you like best about the product?
The authoring experience is surprisingly straightforward. I used Navattic to build interactive demos for our relaunched product academy. The end result looks and feels like a user is actually inside our product, while still being able to click around and test things in a non-destructive environment. I also appreciated the range of editing tools, which made it much easier to create a demo compared with the video content I was used to producing. Customer support is top-notch, and they are always there to answer questions or provide solutions.
What do you dislike about the product?
The initial setup can take a little time, especially if you’re trying to capture complex, multi-step workflows with lots of different UI states. This is all part of any project planning, but I found that you really have to be intentional about planning the capture flow upfront to make things smooth.
What problems is the product solving and how is that benefiting you?
We needed a way for users to learn by doing, without having to stand up and maintain a separate sandbox environment. Before Navattic, our training was video-only. That worked well for some people, but it didn’t really support hands-on learners. Navattic gave us a way to embed guided, non-destructive demos directly into our docs alongside the video content, so users can actually interact with the product as part of their learning path.
Easy to Use, Strong Feature Set Across the Business
What do you like best about the product?
Really easy to use tool that doesn't take a huge amount of training to get going. Strong feature set that has a lot of key use cases across our business both internally and externally. Great professional services support from the Navattic team, including not just making fixes, but showing how to fix these in the future.
What do you dislike about the product?
Some slight issues with navigation to find the right tools when working through a demo, but this is minor and is due to being new.
What problems is the product solving and how is that benefiting you?
Lots of key areas that we are solving for both internal and external enablement for our own product and driving consideration of our product.
Affordable Pricing, New UI is Complicated and Customer Support is Limited
What do you like best about the product?
I used to like how simple it was - but with their recent release, they have greatly over complicated the setup and didn't provide much training on the new UI. We are left scrambling to figure out where things went.
I do like their pricing model. It's very inexpensive.
I do like their pricing model. It's very inexpensive.
What do you dislike about the product?
Their new UI is difficult to use. They have poor support hours (only 9AM-5PM EST) and you have to schedule time with people to get help. There is no support line.
What problems is the product solving and how is that benefiting you?
It is accelerating time to demo, giving buyers a personalized experience and for many of our products we're able to sell them without a formal pre-sales demo, we can just use Navattic tours.
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