Marketing Hub Professional
HubSpotReviews from AWS customer
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Great CRM for B2B sales and pipeline management
What do you like best about the product?
I really like HubSpot because it's very easy to use and has multiple relevant integration with other softwares, such as Gmail, Google Drive and Google Calendar. HubSpot is perfect for small and medium businesses, as it's flexible and robust at the same time. It allows you to customize your sales funnel and program automatic reminders, tasks and follow-ups. This is the best CRM I've used so far. Also, HubSpot integration with Gmail automatically log events into the company/deal profile, facilitating the lead management. Finally, their free trial is very complete and helpful to understand how it works.
What do you dislike about the product?
The reporting tool is a bit limited, as it doesn't allow you to customize charts and reports so much. Even though they collect a lot of data, it could be processed in a more robust and efficient way to help sales people to understand their performance better.
What problems is the product solving and how is that benefiting you?
HubSpot allows me to manage my sales and partnerships pipeline hastily, reminding me to follow-up with clients and keep track of the upcoming events. By doing that, I can perform better my daily tasks to reach my sales objectives.
Not the turnkey marketing solution that was promised.
What do you like best about the product?
The integration with Shopify works well.
What do you dislike about the product?
The email marketing, workflow set up, campaign management (essentially all marketing features) are not as easy as they what they sell to you. In order to really make the reporting work, you need to host everything with Hubspot (landing pages and blog). We have given it over 1.5 years with Hubspot and have had to hire one of their consultants (spending an additional $1500 to have them assist us with best practices). The limitations of the email templates and design feature are not user friendly and we have hired outside developers to create emails for us so that our emails look less generic. I honestly feel as if you need to have a dedicated Hubspot expert at your company just to make their services work. For a family business, that is really frustrating.
What problems is the product solving and how is that benefiting you?
It has delayed our launch of email marketing, it has cost us extra money. It is not a turnkey solution for eComm businesses.
Recommendations to others considering the product:
I feel Hubspot makes sense for B2B or if your company sells services, I do not feel it is a good solution for eCommerce companies focusing on B2C.
The best tool for email automation
What do you like best about the product?
Hubspot is the best social media scheduling software that is a great addition to our organization. It saves a lot of time and provides useful insights on how our posts perform. With this software, we don’t have to go to every separate platform when sending out individual post. It allows us to schedule a single post and have the same post delivered at different times based on the platform. It also comes with an email function that lets us send out email blats frequently. Additionally, it comes with a free CRM function that has helps us improve our relationship with our clients via available communication platforms. The program is operated by outstanding support via the increased resources and solutions to meet our organization’s needs.
What do you dislike about the product?
The payment plan of the software is costly for users with tons of contacts. If you fail to manage the growth of your contacts, you might be trapped in a high billing tier that might be costly. Trapping clients at a high tier has been a real struggle for most uses which are not diligent in cleaning their list each month. Recently, they integrated template editing functions like drop and drag in the email builder and landing page that is clunky.
What problems is the product solving and how is that benefiting you?
This tool has made our work easy. With the capability to create notes, automatic email logging, log phone calls, and other essential files, the software keeps all the essential data in a central place. With Hubspot, we can store all our customer information, their business data, and all communication with them in a single software. So, checking whatever we need and knowing what's happening becomes easy. The software allows several team members to use one account, where they will see both the incoming and outing emails.
Recommendations to others considering the product:
Hubspot is an effective and reliable tool, with the benefits being noticed fast. It will help you get tons of sales opportunities within short time margins and collect the client database. The tool makes marketing automation easy, more direct, and oriented towards the formation of comprehensive marketing campaigns. The software knows how to channel luring offers to prospective clients.
Newish to Hubspot but not new to marketing automation
What do you like best about the product?
How easy it is to use.I also like how the scheduler for social media is easy to use and that the site offers lots of stock images to use.
What do you dislike about the product?
I don't see a way to see metrics on each piece of content. I was used to this when using Pardot, so I don't understand why you wouldn't be able to see that.
What problems is the product solving and how is that benefiting you?
Using a lot of the social media, building contact pages for our website, email marketing campaigns by job function, reporting to management on effectiveness of the campaigns, sharing info with Salesforce as it is integrated.
Excellent user experience, but needs a little more out-of-box options without CSS knowledge
What do you like best about the product?
I like the easy modules for the page that allow a user to easily insert text boxes, images, CTA's etc. I also thoroughly enjoy how easy it is to make revisions to the page, which makes the process of updating the page over time very easy.
What do you dislike about the product?
I dislike the lack of design features. Despite there being good functionality, I feel like I am limited in the colors, patterns, etc accessible to me to make it look a little more creative and professional, without knowing CSS.
What problems is the product solving and how is that benefiting you?
The problems I am currently solving with HubSpot include: understanding the quality of my campaigns through user behavior, increasing traffic and subsequent conversions, and the issue of consolidating reporting into one centralized system. I have seen my the number of form submissions, view-to-submission, and conversion rates all increase through the implementation of HubSpot.
Recommendations to others considering the product:
After having used Salesforce in a previous role, I would highly recommend HubSpot. I think the user experience is unparalleled in this product versus the other. I think HubSpot does an exceptional job with their support, learning center, and their pulse on features and functionality that their users actually need and want. I would never want to switch to another CRM/Marketing Automation system after using HubSpot.
Intuitive platform. Best UI/UX. Marketing automation made easy.
What do you like best about the product?
HubSpot is one of the best, if not the best, marketing tool I've ever used. The platform is very intuitive. Many of the functions are customisable with little or no coding skills required. I've had the best experience using HubSpot workflows for our email campaigns. I also love the ability to see how our relationship with a lead develops, how they interact with our campaigns and move through the sales funnel. Also, HubSpot Support is truly a five star service.
What do you dislike about the product?
We have to pick a template before creating a landing page. I'd be better to have the option to create a template from scratch because sometimes the ready-made templates don't quite match with what we want and editing/customising the modules can be a bit tricky.
What problems is the product solving and how is that benefiting you?
We're able to see the results of our campaigns and make suitable adjustments. HubSpot also helps align Sales and Marketing activities, things are visible and very easy to report on.
Recommendations to others considering the product:
Try HubSpot, you won't choose others.
Growing Your Brand on Social Media With HubSpot is Simpler Than You Think
What do you like best about the product?
HubSpot Social eliminates the complexity and bottlenecks typically associated with social management tools. It satisfies nearly all essential publishing and scheduling requirements across multiple platforms all in one place. On top of that, their social post preview feature makes it a snap to see what your followers will see from your posts. Plus, their analytics and reporting dashboard allows you to track your brand engagement statistics across multiple platforms without breaking a sweat.
What do you dislike about the product?
Since HubSpot CRM is still relatively new compared to other major CRM and social media management tools players, there are some feature limitations you may run into if you’re looking to satisfy more complex automated marketing processes. However, HubSpot does keep up with frequent software changes and feature updates.
What problems is the product solving and how is that benefiting you?
HubSpot Social can be an extremely cost-effective alternative to other social management tools. All of the social analytics across multiple platforms including the ROI of social media strategies linked to specific campaigns and KPIs can be tracked!
Recommendations to others considering the product:
No matter what size your company is, the right CRM and Marketing Platform can help you stay competitive and HubSpot can definitely help accomplish that. But before you decide you also have to consider deployment options, ability to customize, recurring costs, scalability, and business value specific to your organization. One important thing to keep in mind as with any solution investment they are barriers and costs to switching platforms because, despite the many potential reasons for moving that may arise in the future, the process of switching can be daunting and complex.
Hubspot Review-An Effective Tool
What do you like best about the product?
Hubspot is easy to use, and it allows you to add users with particular access. I like this tool since it can track all the activities and link them to other files. This aspect, together with how fast and simple, is to set a reminder for a follow-up email or call, assures us of success with clients and prospects. Additionally, the tool is attractive, helpful, and user-friendly for various levels of professionalism. We've been using it for the blogs, site, email, social media, and CRM. The content around HubSpot is incredible, with running blogs for various user groups. It also comes with comprehensive guidance on how to use the features and what you want to use them for, and templates to assists handle projects.
What do you dislike about the product?
Document storage tends to be complicated. It is hard to find important files using a search engine, and also replacing the files and attaching them to the message. In most cases, the email doesn’t reach their address, so we had to use other services for correspondence. Additionally, the interface caused hitches as it wasn’t always convenient. For instance, it was impossible to copy the contact details of a client.
What problems is the product solving and how is that benefiting you?
Even though the free version provides a broad range of alternatives and functionality, they have some premium add-ons. One of the useful add-ons is website integration. With this feature, we will know when a lead visits our website. This is remarkably useful in numerous scenarios. For instance, if an old lead decides to visit our website, you can quickly take action once they are ripe for follow-up calls.
Recommendations to others considering the product:
Hubspot can be a useful tool for your marketing business, and it offers numerous opportunity to improve your products. It will help you create a good relationship with your clients since it has client tracking functionality. Additionally, it allows you to track and know how your salespeople are handling their tasks. You will also know that the customers are reading emails and retroactively view the interaction history from the central source of data.
Robust tool you can set and forget
What do you like best about the product?
I love being able to categorize our posts so I can refer back to previous campaigns and recycle posts. I also like that when I create a post I can copy it into another platform with one click of a button. We also like that we can track constituent activities through social, email, and landing pages.
The chat and support functions are super helpful and robust. I love that I can always count on someone to answer my question patiently and until we get an answer that really helps me.
The chat and support functions are super helpful and robust. I love that I can always count on someone to answer my question patiently and until we get an answer that really helps me.
What do you dislike about the product?
We dislike not being able to do more on mobile or have Hubspot track posts that need to be done on the fly (posted in the apps vs Hubspot). We do a lot of on-site events around the country and would like our posts that take place via phones to be tracked in the reporting. We use a lot of instagram stories and would like to be able to include that engagement in our tracking as well.
The calendar functions are not super helpful. I wish we could do an editorial calendar and assign it with tasks without it being in a project manager situation. We need it more for planning and less for action.
The calendar functions are not super helpful. I wish we could do an editorial calendar and assign it with tasks without it being in a project manager situation. We need it more for planning and less for action.
What problems is the product solving and how is that benefiting you?
Streamlining posts and overall tracking is much faster than through native apps.
Recommendations to others considering the product:
The integration between social, email, etc. is a major value.
Good tool, great support
What do you like best about the product?
It's a software with a variety of tools that can be used by several departments from a company, specially Sales and Marketing.
What do you dislike about the product?
The landing pages creation could be improved, be more drag and drop or intuitive.
What problems is the product solving and how is that benefiting you?
The automation makes things easier
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