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    Krista S.

Easy to use and highly customizable

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot Marketing Hub has been very intuitive and easy to use (no coding necessary)! I've enjoyed using the workflow tool to build out highly tailored automations for our marketing, sales and customer success needs. I also love the reporting templates and how easy it is to customize them and create dashboards!
What do you dislike about the product?
There are some limitations in the starter and pro versions when it comes to building out customized workflows. But once you get enterprise, you are able to do it all for the most part. I would also say that Hubspot support could use a bit more experience. I've had to explain problems over and over again until the agents understand what needs to be done.
What problems is the product solving and how is that benefiting you?
Hubspot Marketing Hub makes it so easy for us to find the source attribution for inbound marketing leads and to segment leads lists. It has helped us with our marketing funnels and reporting efforts.


    Automotive

Digital Marketing at it's Finest

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
I love that HubSpot can help me track all the analytics of my socials, send emails, and link all my contacts in 1 area.
What do you dislike about the product?
I wish there was a better integration with Instagram, where I could post more than 1 photo, or a video that isn't always flagged.
What problems is the product solving and how is that benefiting you?
We are linking all our contacts for multipoint marketing. We are also tracking spending and goals for our sales teams, and looking at analytical data of communications to determine if we need more staff.


    Computer Software

Great Product

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot makes scheduling social, creating compelling emails, and creating landing pages so easy. I love the intuitive nature of everything, and when I'm in a pinch, their support team is extremely helpful.
What do you dislike about the product?
I think there are a few things in terms of landing page and email creation that could be added, but overall, I have no dislikes.
What problems is the product solving and how is that benefiting you?
We are automating features such as social media posting and list management. This has helped make some manual work easier and allows us to have everything in one place.


    Mining & Metals

A tool which makes it easy!

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is amazing and helps me with everyday marketing. The support provided is amazing as well. They are continuing to update it even more to fix limited flaws!
What do you dislike about the product?
Sometimes the data you can pull in reports is limited. This is being fixed in future updates, I have been told.
What problems is the product solving and how is that benefiting you?
Solving the need to have multiple marketing programs as Hubspot does it all!


    Samantha O.

Effective and easy-to-use platform

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
The best aspect I like is the interface. It is simple to use and understand where everything is within your view. I also enjoy all the integrations available, making it easy for contacts to be uploaded automatically, saving me time to focus on the bigger picture.
What do you dislike about the product?
The one aspect I do not like is the reporting. I wish it was more straightforward and involved (similar to Tableau).
What problems is the product solving and how is that benefiting you?
We are solving extensive problems around Marketing and Sales interaction and making it more effective and productive.


    Computer Software

HubSpot enthusiast for years!

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
I love the diversity that HubSpot provides. It's not just a CRM - you can house everything that you need on one platform. I don't have to worry about learning different platforms. I also love that there is a "how-to" video for almost every one of their features.
What do you dislike about the product?
I have had issues with integrations. The MS dynamics and Vidyard integrations have given my team some issues - however, we understand sometimes new things need time to work out its flaws.
What problems is the product solving and how is that benefiting you?
web design, email automation, list segmentation, and account based marketing


    Jacob H.

It is great. Plenty of options for business to utilize.

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
The easy-to-use tools. Set up was a breeze.
What do you dislike about the product?
Lack of custimization. Find some aspects limiting.
What problems is the product solving and how is that benefiting you?
Redundant task and losing user engagemnt


    Milton D.

HubSpot Marketing Hub - Must-Have Tool for Marketing Professionals

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
What do I like best about Hubspot? The two things that come to mind. The powerful suite of tools to successfully market and maintain your brand, and the awesome accessibility you have to help and support. I am able to create, update, edit various campaigns with the Hubspot tools; and when I have a question, I can call, or chat and someone is always on hand to help me out. I have great confidence with Hubspot behind me!
What do you dislike about the product?
The only thing that comes to mind is it can be a bit of a chore searching through various templates that are available to users to find one that fits your need at the moment, BUT there has never been a time when I couldn't get help or answers.
What problems is the product solving and how is that benefiting you?
We have been able to maintain and strengthen our brand; and increase our reach and following using Hubspot Marketing Hub. The benefits are many, but the main one is being able to accomplish a task in a timely manner.


    Hospital & Health Care

Marketing Hub provides a Concise, Intuitive Member Experience

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot's Marketing Hub eliminates the need for me to use a wide array of marketing softwares. Instead, I can use the hub to send marketing emails, social media posts, and much more from one easy-to-use tool.
What do you dislike about the product?
Some of the design elements of Marketing Hub are not as in-depth as previous more specialized marketing tools I have used (Constant Contact, Hootsuite,etc.) Some of the functionality is also lacking (Ex: In Constant Contact I could automatically resend an email to non-opener, whereas Hubspot does not appear to have this option).
What problems is the product solving and how is that benefiting you?
Method to see all relevant data from our members in one concise location.


    Construction

Powerful Tool & Amazing Support Team

  • October 25, 2021
  • Review provided by G2

What do you like best about the product?
The integrations work very well and the support team is very responsive.
What do you dislike about the product?
All the marketing landing page funciontalities.
What problems is the product solving and how is that benefiting you?
Manage customer contacts, customer experience and giving marketing the ability to self serve.