Marketing Hub Professional
HubSpotReviews from AWS customer
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Good tool for basic marketing automation and great data dashboards
What do you like best about the product?
The user interface is straightforward to use.
The data dashboards are excellent, and integrations with other third-party software are good (i.e. Google Analytics)
The data dashboards are excellent, and integrations with other third-party software are good (i.e. Google Analytics)
What do you dislike about the product?
Some of the marketing automation capabilities are limited and not the most effective solution for our purposes.
The product could be better if it had better integrations with social media chatbots and messengers (i.e. the WhatsApp integration is a bit clunky).
The product could be better if it had better integrations with social media chatbots and messengers (i.e. the WhatsApp integration is a bit clunky).
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub provided an all-in-one solution for our marketing efforts and reduced our dependency on third-party tools.
It also helped to optimize the time spent on marketing efforts and enabled us to reduce costs.
It also helped to optimize the time spent on marketing efforts and enabled us to reduce costs.
Recommendations to others considering the product:
This is an excellent system to use for smaller organizations.
Larger organizations that require more sophisticated marketing automation workflows may be better off using other tools that provide more advanced features.
Larger organizations that require more sophisticated marketing automation workflows may be better off using other tools that provide more advanced features.
Amazing for smaller companies
What do you like best about the product?
I enjoy the simple to use interface and customizable options for editing fields & the UI.
What do you dislike about the product?
I dislike the inability to scale as our company continues to grow. I can easily see the software being unusable as our database grows.
What problems is the product solving and how is that benefiting you?
We solve the problems of using multiple software to accomplish all of our marketing goals. The Marketing Hub provides a holistic view in all Marketing KPIs.
Hubspot is not a panacea. It is not intuitive. You will need weeks of training.
What do you like best about the product?
I don't really like anything best.
The application is not easy to use.
The application is not easy to use.
What do you dislike about the product?
1.) the interface is slow
2.) the application is not intuitive in fact the commands are counter-intuitive
3.) the training and manuals are poor
4.) there is no help for simple questions
5.) data clean-up is combersome.
2.) the application is not intuitive in fact the commands are counter-intuitive
3.) the training and manuals are poor
4.) there is no help for simple questions
5.) data clean-up is combersome.
What problems is the product solving and how is that benefiting you?
The product is creating more problems than it is solving.
Great 360-degree tool
What do you like best about the product?
I like the usability and the many features Hubspot offers. It took me less than a month to create efficient workflows. I can monitor my Advertising campaigns and manage newsletters all in one tool. Hubspot really is THE marketing tool. All the training material is useful and customer support fast enough to give help.
What do you dislike about the product?
You can do so many things that sometimes it takes a little longer to get to discover all the potential of the platform, but I am on it! :)
What problems is the product solving and how is that benefiting you?
I automize and track in a fast and easy way. Hubspot is a smart and easy platform. I just love it!
The most user-friendly CRM
What do you like best about the product?
After using SalesForce, HubSpot is a dream come true. HubSpot is one of, if not the most, user-friendly Customer Relationship Management System (CRM) on the market. Even upon doing research on the pros and cons of different CRMS for a school project, many hours of research turned up that the major con of HubSpot was utilizing every feature, which is easily combatted by a dedicated Admin. However,when asked what "I liked the best," the answer is easy - their customer service. SalesForce's customer service was a joke, and although I am highly technical, even filling out the correct ticket was difficult and embarrassing when incorrect. Then, support would take weeks or longer on average. HubSpot has instant customer service that is extremely helpful and will escalate and follow up in a timely manner so I can actually get things done efficiently.
What do you dislike about the product?
Honestly, I have no complaints. Sometimes there are features that I would like to be implemented and when I ask our account rep or post on the forum, there are much more downsides and more to it than expected. After years of being an Admin for HubSpot, even with zero prior experience, I do not have any major qualms. I expect my future career aspirations to contain HubSpot Admin as I can't imagine learning and loving an expertise in anything else.
What problems is the product solving and how is that benefiting you?
Daily repetitive and tedious tasks suck. My main expertise is in automation (workflows) and data mangement. With zero prior experience, this can be hard and not the best for data integrity. However, experience and time will allow you to learn all the tips and tricks to master this. I sucked when first learning programming which is necessary for a lot of automation. However, HubSpot has an incredibly user-friendly GUI.
One place for all - significantly speeds up the process!
What do you like best about the product?
The best part is contact management connected with automation of email marketing, contact lifetime tracking, list creation based on any attribute of the contact, new attribute creation...
Also social media integrations and scheduled posting, landing pages and blogs are so easy to create and manage - everything is really user friendly.
Also social media integrations and scheduled posting, landing pages and blogs are so easy to create and manage - everything is really user friendly.
What do you dislike about the product?
It might be a bit overwhelming to beginners, but that's why I suggest starting with a few features, and then adding others in the loop.
What problems is the product solving and how is that benefiting you?
We have managed to streamline processes in one place, and to collect full scope of data about our contacts (for every digital touchpoint they have with our brand).
Good resources, easy to use, it works
What do you like best about the product?
The most helpful thing(s) about the HubSpot Marketing Hub would be the amount of options they give to help your business. Analytics, workflows, landing pages and campaign builders.
What do you dislike about the product?
I wish that all plans came with a dedicated CSM vs. just having an On Boarding rep during your first month or two. The Support teams are helpful, I just wish there was someone who "knew" what I was referring to each time I reached out.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub allows me to build campaigns to target new leads, current customers and past customers. I can track the engagement so I know what is working and what isnt working
Amazing, but expensive.
What do you like best about the product?
Nurture drips, automation, and hubspot forms. The CMS is also good.
What do you dislike about the product?
It's way too expensive. Once you have more than 7000 marketing contacts, hubspot marketing hub gets exponentially expensive
What problems is the product solving and how is that benefiting you?
Capturing lead data through form APIs, automated nurture drips based on heavily segmented lists.
Recommendations to others considering the product:
Consider the cost over other nurture drip and bulk email tools.
Provides Large Company Abilities for Small (and Large) Companies
What do you like best about the product?
There are several aspects of HubSpot's Marketing Hub that combine to deliver abilities that we really like:
- Ability to integrate our sales system with HubSpot contacts so every customer is automatically added to HubSpot database
- Creation of landing pages that can gather lead contact information
- Ability to format, with personalization, emails
- Highly configurable workflows for sending multiple emails to specified contact lists, and opt the contacts out of those workflows when they meet certain conditions.
- Integration with GoToWebinar so we know when someone has registered for our webinars
- Ability to integrate our sales system with HubSpot contacts so every customer is automatically added to HubSpot database
- Creation of landing pages that can gather lead contact information
- Ability to format, with personalization, emails
- Highly configurable workflows for sending multiple emails to specified contact lists, and opt the contacts out of those workflows when they meet certain conditions.
- Integration with GoToWebinar so we know when someone has registered for our webinars
What do you dislike about the product?
I've occasionally had gripes about details of usability of certain features but HubSpot's support is excellent so I've seen some of my gripes produce enhancements in the product.
There are some limitations in formatting emails or landing pages but no worse than any other tool that gives high-level creation of html-type content. Often editing the source html is sufficient to gain the desired format.
There are some limitations in formatting emails or landing pages but no worse than any other tool that gives high-level creation of html-type content. Often editing the source html is sufficient to gain the desired format.
What problems is the product solving and how is that benefiting you?
Single collection of all contacts whether leads or customers.
Automation of emails to leads and customers.
Automated publication of material to various social media platforms without needing to master each platform.
Adherence to industry guidelines for emails.
Automation of emails to leads and customers.
Automated publication of material to various social media platforms without needing to master each platform.
Adherence to industry guidelines for emails.
The most complete Marketing Automation Tool
What do you like best about the product?
The ability to track all our lead sources and collect them through integrated forms is the most valuable service Hubspot provides. With all the navigation history, automated flows for 1-1 communication, and its integration with their CRM, using Sales Hub is excellent.
What do you dislike about the product?
There is nothing I dislike about Hubspot, but they could improve Instagram integrations to make it possible to schedule Stories and Reels. There is also some lack of lead source tracking eventually.
What problems is the product solving and how is that benefiting you?
I can track which marketing efforts are being most effective and plan my budget over consistent information.
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