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    Logistics and Supply Chain

Good reporting but a bit limited

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like the contacts view and lists you can get from it based on sources. I liked the dashboard styles
What do you dislike about the product?
Some limitation -> can't get cost per lead view per marketing source for example
It could be nice to include these
What problems is the product solving and how is that benefiting you?
- problems with some reports views (limited)
- trouble due to companies and contacts (sometimes having more contacts then companies)
- thanks to some reports I can track marketing performance


    Education Management

No background in marketing? No worries, HubSpot has your back!

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I don't have a background in marketing and thanks to HubSpot's easy-to-use platform AND HubSpot Academy, I have been able to start a new career in marketing. From sending emails to prospects and customers, to sequences and managing social media--it's all so easy thanks to Hubspot.
What do you dislike about the product?
Some of the things are still in Beta, so I'm excited for all of the bugs to be flushed out and to have a finished and robust product. I'd love to see more data analysis from a social media standpoint.
What problems is the product solving and how is that benefiting you?
We use HubSpot for marketing and as a CRM, so it's nice to have one tool our entire team can use. Even though our Success Managers aren't technically sales, they can still use some of our tools to impact customers.
Recommendations to others considering the product:
HubSpot has the best customer service that I've ever experienced (Shout out to our SSM Emily). I know that no matter how confused I am, everyone at HubSpot is incredibly helpful and wants us to succeed.


    Jamie S.

Love the functionality of Hubspot!

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot keeps all of our data secure and in the same place. I love that it's easy to control all of our Ads, marketing emails, social media posts, and more! Also the customer support via chat feature is incredible! It seems like they are available at almost any time during regular busienss hours.
What do you dislike about the product?
Honestly I haven't found anything I don't like about using hubspot, everything is great- There are a few minor things that I think are specific to our company but nothing worth changing compeletey!
What problems is the product solving and how is that benefiting you?
It's helping us be more efficient by allowing us to manage almost every single aspect of our business and marketing in one easy-to-use system. It saves us time and money!
Recommendations to others considering the product:
It's a great resource for growing companies


    Heidi A.

Great encompassing system

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like that sales and marketer are in one platform
What do you dislike about the product?
Interventions are challenging, reporting can be intense, no unsubscribe for texts integrations only email. Unique url when posting social
What problems is the product solving and how is that benefiting you?
Our leads flow and center aliasing all our data is great.


    Information Technology and Services

Hubspot

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Ease of Use, Intuitive and Flexible platform
What do you dislike about the product?
Nothing to dislike about a platform that is flexible and meets most requirements
What problems is the product solving and how is that benefiting you?
Marketing and Sales Alignment
Automate processes
Data Management
Consistency


    Computer Software

HubSpot Marketing Hub adds to HubSpot

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
The workflows are incredible - very logical and easy to customise to deliver exactly what we want to based on user characteristics and/or behaviours.
The social media scheduler is basic compared to Hootsuite - but works for 99% of what we schedule.
We've recently started using HubSpot's live chat. Was extremely easy and fast to integrate with our WordPress website.
What do you dislike about the product?
At times, HubSpot is slow to navigate around. List generation sometimes takes minutes. Sometimes exports take a long time to become available to download.
We still use Facebook Business Manager etc. to set up ads as we're more familiar with it.
What problems is the product solving and how is that benefiting you?
Marketing automation and many CRM functions.


    Computer Software

Great all-purpose marketing solution

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
It's super easy to use, and covers most of the tasks a marketing professional requires. Social, email, website management, and robust reporting tools are all amongst the best I've used.
What do you dislike about the product?
Integration with LinkedIn ads could be a little more user-friendly, although I appreciate this is probably made more difficult by LinkedIn than Hubspot.
What problems is the product solving and how is that benefiting you?
Aside from the general BAU tasks Hubspot is great for, we have recently been using the Memberships feature to gate some high-value content and it's working very well.


    Anna G.

Great tool for teams!

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
The calendar function in HubSpot is my favorite. We can keep track of whats scheduled to go on social media as well as our emails that are scheduled and we can custom add other events, etc.
What do you dislike about the product?
There are so many great things about HubSpot it can be a challenge to keep up/learn everything there is to utilize. There is some functionality that could be easier but overall this is an amazing tool!
What problems is the product solving and how is that benefiting you?
Gaining new contacts has been a big win for us as well as being able to show what revenue we are bringing in with our digital marketing efforts. We have also been able to stream line some processes and start funneling our customers into the appropriate channels
Recommendations to others considering the product:
Give it a whirl! You will be surprised at how many great things this tool can offer, and their customer support is top-notch. I know I can rely on their team to help me with any questions and teach me new things.


    Machinery

Pretty Decent

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Multi-platform scheduling is easy and intuitive. Social analytics have one of the better, more readable and user-friendly dashboards. In line with most similar software.
What do you dislike about the product?
Not being able to upload multiple photos or videos to Instagram. Not being able to tag users on IG in the platform. Add these features, and that'd be great. Otherwise a pretty user-friendly platform.
What problems is the product solving and how is that benefiting you?
Multi-platform publishing for social, email sequences and automations, website layouts. Benefit of a central platform across the company, not being fragmented into multiple SaaS.


    Caitlin D.

Best User Experience thus far in my Career.

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I've used other marketing automation systems in the past, but nothing comes close to my experience with HubSpot. In the short time of using it, I've been able to build emails, forms, landing pages, and schedule social posts with ease.
What do you dislike about the product?
There isn't anything I dislike at this point! I enjoy that I don't have to do much or any coding.
What problems is the product solving and how is that benefiting you?
We can send emails that look better and match the brand quality that we want to communicate to our prospects and clients. Also, the best part is you can have overarching campaigns that we can attach to all emails, forms, landing pages, blogs, etc., and have tracking/reporting for everything we do.