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    Primary/Secondary Education

User-Friendly Email Builder and Effective Workflows

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
The email builder is extremely user-friendly, making it simple to create emails. I also find the workflows to be excellent and very effective.
What do you dislike about the product?
It's important to pay attention to the number of marketing contacts we are using.
What problems is the product solving and how is that benefiting you?
This tool helps us track the ROI from our emails and provides valuable insight into user behavior, such as which landing pages they are viewing.


    A guy named Gui P.

HubSpot Marketing Hub is really amazing

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Marketing Hub is how seamlessly everything connects within the same ecosystem. Email marketing, landing pages, forms, automation, and analytics all talk to each other effortlessly, and that integration makes campaign management much more efficient.
What do you dislike about the product?
What I dislike about HubSpot Marketing Hub is how quickly the costs can escalate as you scale. Some of the most valuable features, like advanced reporting, custom objects, or more sophisticated automation, are locked behind higher-tier plans, which can become expensive for smaller companies
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps me centralize all marketing activities in one place, from email automation and lead nurturing to analytics and contact management. Before using HubSpot, I had to rely on multiple disconnected tools, which made tracking performance and maintaining consistency across campaigns much more difficult. Now, I have a clear view of the entire customer journey.
Automation ensures that leads receive timely and relevant communication, while dashboards give me real-time visibility into campaign performance and ROI.
This has improved my efficiency, reduced repetitive manual work, and allowed me to make data-driven decisions with much greater confidence.


    Leisure, Travel & Tourism

Great for Marketing Emails, But Lacks One-on-One Sales Functionality

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
Marketing emails - I like the layout a lot
What do you dislike about the product?
Can't use marketing emails for sales one on one
What problems is the product solving and how is that benefiting you?
Emailing groups of clients on the same program


    Health, Wellness and Fitness

Quick and Intuitive, Still Learning the Ropes

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
it's quick and intuitive and I like how it's been added automatically
What do you dislike about the product?
I'm just figuring out how to use it effectively.
What problems is the product solving and how is that benefiting you?
It's helping me get in front of more end users.


    Arunkumar s.

Hubspot Marketing Hub: Great Daily Tool with Helpful Automation, but Tricky Setup

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot Marketing Hub really helps me complete all my tasks more easily, and its reminder automation makes everything more convenient. It is also simple to integrate with several of my other software tools. The customer care support is excellent. However, I found the implementation process to be a bit complicated for beginners. Despite that, I ended up using it daily.
What do you dislike about the product?
I find the API setup process to be lengthy and difficult.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple tasks in one place has allowed me to complete what used to take five days in just a day and a half. This has made things much easier for me, and I feel it will continue to simplify my work.


    Leisure, Travel & Tourism

Great Tagging Features, but Navigation and Usability Need Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive, dynamic tags
Nicer UI than old Salesforce
What do you dislike about the product?
A bit clunky
Hard to gauge parent and child records
Hard to find info and use as a source of truth
What problems is the product solving and how is that benefiting you?
I'm really just using this as a repo for clients, client info, and deals. Simple as that.


    Non-Profit Organization Management

Great Design Control, But Needs More Mobile and Reporting Features

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I like its design features that gives us lots of control over the aesthetic of our marketing material.
What do you dislike about the product?
I wish the email designer would give more options to customize emails for mobile. I wish there was a store feature. I would like even more design capabilities for the website. I also would like to see a better report of when people left a form.
What problems is the product solving and how is that benefiting you?
Hubspot is helping us to have a lot of feature within one platform so we don't have to have multiple apps.


    Computer Software

HubSpot Review

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Everything all in one place with lots of ability to customise and automate things to make more efficient processes and workflows.
What do you dislike about the product?
Forum posts where recommendations and suggestions are claimed to be being worked on/developed and are not in the system years later and no further mention or update.
What problems is the product solving and how is that benefiting you?
Helping to analyze and automate processes and workflows


    Retail

HubSpot Marketing Hub Delivers Big Results

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
A powerhouse all-in-one marketing platform that scales with your team and keeps your data unified. The reporting tools are a major strength. We can see which campaigns contributed to pipeline and revenue, which paths prospects took, and optimize accordingly. The dashboards are customizable, so stakeholders can see the metrics most relevant to them without dumping raw data.
What do you dislike about the product?
While we really value the platform overall, the billing model for marketing contacts can be frustrating. If you exceed your contact tier—even by a single contact—you’re automatically bumped into the next pricing bucket. There’s no flexibility or grace buffer, which can lead to unexpected jumps in cost for something as small as one extra contact.

For growing organizations, this setup makes it hard to predict monthly or annual costs with precision. You either have to constantly monitor your contact count or proactively buy into the next tier early to avoid being caught off guard. A little more flexibility or a warning threshold before the price increase would make a big difference.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub has solved our challenge with lead attribution. We can now clearly see which campaigns and channels drive qualified leads and revenue. This visibility helps us optimize spend, align with sales, and confidently demonstrate marketing ROI.


    Logistics and Supply Chain

HubSpot Marketing Hub

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing Hub makes it easy to manage campaigns and track performance in one place. It's intuitive, well organized, and offers some good visibility for contributors and the broader team.
What do you dislike about the product?
Some features aren't available or having been on the product roadmap for quite some time. Also, sometimes the layout changes and categories shift which can make things difficult to find since without an easy search feature.
What problems is the product solving and how is that benefiting you?
It helps centralize all marketing activities in one platform. It also saves time by reducing manual work and measure what's driving engagement quickly with data snap shots.