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    Ron A.

Effortless Automation and Seamless Lead Generation

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I have been using HubSpot Marketing Hub for about four months, primarily for business automation, and I am genuinely impressed with how it streamlines our operations. It excellently tracks customer behaviors and helps generate leads, thus enabling our organization to focus efforts on the most promising clients rather than those with lesser interest. This process directly integrates into our CRM, making it incredibly convenient and time-saving. I find the overall user interface to be super easy to use, contributing to seamless automation and enhancing our business efficiencies. Additionally, the setup process was smooth for me, facilitated by my colleague, and I appreciated the straightforward integration with other software like Freshdesk and FreshBooks. I am particularly drawn to how the tool automates many processes, saving us precious time, which is critical and equates to money for our business. This efficiency and the ability to generate leads sustain my interest in continuing with HubSpot Marketing Hub, and I am very pleased with the direction in which the platform is evolving.
What do you dislike about the product?
Nothing in particular. It's a great tool for me!
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub to automate business processes, generate leads, and track customer behavior. It saves us time and aligns with our CRM, focusing our efforts on interested customers, thus enhancing efficiency and productivity.


    Joe N.

Great for Aggregation, But Complex for Campaign Goal Tracking

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
It allows you to connect a lot of platforms in one place and see aggregate results.
What do you dislike about the product?
It's too difficult to incorporate real campaign goals because the elements like sales, SQL, engagement, etc are in other hubs like sales or content. This increases the difficulty of use.
What problems is the product solving and how is that benefiting you?
It allows for implementing some surface-level automation to marketing efforts. Hubspot + Zapier helps in making the audience's experience less cumbersome.


    Jairo M.

Intuitive and powerful for marketing, although integrations could improve

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Very intuitive, easy to use, 100% optimized for marketing, plus its sales and CRM capabilities are very effective. The new features for CRM extensions and the now "legacy apps" allow for extending functionalities in a very good way.
What do you dislike about the product?
That some integrations are not very clear, such as uploading offline conversions to Google Ads
What problems is the product solving and how is that benefiting you?
The system allows managing sales flows and assigning portfolios to specific agents, in addition to facilitating the qualification and tracking of lead statuses. It also offers options to communicate with users through trigger-based automations, which significantly streamlines the process.


    Computer Software

Easy to Use with Great Workflows, but Salesforce Sync Needs Improvement

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to use. Out of the box attribution is also wonderful. Workflows are easy and powerful.
What do you dislike about the product?
The Salesforce integration is okay. Some parts are good, but the two-way sync doesn't always work well. Sometimes Salesforce will overwrite a hubpot property. Wish there was a "prefer hubspot" option.
What problems is the product solving and how is that benefiting you?
The biggest problem HubSpot solves for us is inbound lead consolidation, attribution, and data management.


    Information Technology and Services

A powerful and flexible CRM that scales with your team

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing Hub simplifies the process of managing everything in a single platform, including emails, forms, and automation. Its workflows and segmentation features are both robust and user-friendly, allowing for easy personalization of communication on a large scale.
What do you dislike about the product?
Some of the more advanced features, such as custom reporting, A/B testing for specific assets, and extra automation steps, are restricted to the higher-tier plans. This can make the platform quite costly for smaller teams.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub has allowed us to bring all our marketing activities together in a single platform, including forms, emails, landing pages, and automation. This consolidation has eliminated the need to manage several different tools. As a result, tracking the entire customer journey from the initial interaction to conversion has become much simpler, and passing leads to the sales team is now a smooth process.


    Abigail Y.

Great for tracking correspondence

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Good for linking to emails and keeping up to date with customer correspondence
What do you dislike about the product?
Can't seem to delete properties easily -
What problems is the product solving and how is that benefiting you?
customer communications


    Marketing and Advertising

Effortless Email Creation, Unsure About Advanced Journey Features

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Super easy to use, easy to import contacts and easy to create emails.
What do you dislike about the product?
I haven't used it particularly extensively yet, I don't know if it has the same journey capabilities as salesforce marketing cloud.
What problems is the product solving and how is that benefiting you?
I use it to send out newsletters to our clients. It's easy to use and allows me to do it quickly.


    Financial Services

Feature-Rich and User-Friendly, But Costs Add Up Across Modules

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and long list of feature options and native integrations
What do you dislike about the product?
Features are broken out across multiple modules/tiers and costs add up quickly
What problems is the product solving and how is that benefiting you?
It allows us to email our customer data base and track activities across web and communications


    Dan B.

An extremely powerful CRM that can unlock a world of improved productivity

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is an exceptionally powerful product that manages to avoid being cluttered or difficult to use. It plays a central role in our daily business operations, offering a quick setup process while remaining flexible enough to implement highly efficient solutions like custom workflows. The support team at Hubspot is always accessible and has been instrumental in helping set up Anyvan for success. The extensive information available, along with advanced technical features such as the API and MCP server, make it a pleasure to work with from an engineering manager's perspective.
What do you dislike about the product?
Sharing custom filtered lists with colleagues in Hubspot can be quite challenging. It would be very helpful to have the ability to create tailored views for different roles, as this would greatly improve collaboration and efficiency.
What problems is the product solving and how is that benefiting you?
Hubspot is helping to bridge the gap between engineering and marketing, making it possible to create powerful automations within a single CRM-based solution. With Hubspot, it becomes much easier to send personalized emails, maintain a unified view of each customer, and track every stage of a customer's journey with enriched data.


    John E.

User-Friendly Interface with Effective Tracking

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I find the interface of HubSpot Marketing Hub extremely easy to navigate, which significantly enhances my user experience and efficiency. I love how it summarizes calls and keeps up with notes, providing an organized and comprehensive way to manage communications. Additionally, I appreciate the help desk, contacts, and ticket sections which are integral to my work, particularly in documenting and tracking analytics.
What do you dislike about the product?
I find the notification settings in HubSpot Marketing Hub cumbersome to navigate and set up. Instead of having to individually configure notifications for each task, I would prefer a centralized settings section where I can easily enable sound or visual notifications without the hassle of searching and configuring each one separately.
What problems is the product solving and how is that benefiting you?
I find HubSpot Marketing Hub helps me track analytics, document details, and its easy-to-navigate interface lets me manage calls and notes effectively.