Marketing Hub Professional
HubSpotReviews from AWS customer
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It has everything I need to manage our marketing effectively.
What do you like best about the product?
The sheer scale of capabiltires surroudning conent, email, social media ect, makes it very easy to manage marketing.
What do you dislike about the product?
The SEO feature isn't really that helpful.
What problems is the product solving and how is that benefiting you?
It provides a place to send emails from, manage content, and advertising.
A true all in one suite
What do you like best about the product?
The best part about Hubspot marketing hub is how true it is to its claim of being a hub for all things marketing! Seriously, think it, and you can more than likely do it!
What do you dislike about the product?
The immense amount of tools can be a little overwhelming at first. You do need to take your time to really unravel its true potential. Dedicate blocks of time to leanring the platform and you will quickly see the benfits.
What problems is the product solving and how is that benefiting you?
I;m able to track a lead from cold to a hot close, with in-depth detail.
Works well for growing teams
What do you like best about the product?
For teams not ready for the salesforce price tag, Hubspot's pipelines, dashboarding, and CRM features can give you valuable insights into the health of your organization's without a ton of technical expertise required. Customer support is very helpful in getting you what you need.
What do you dislike about the product?
While it's strong on the sales and marketing side, it has limited capabilities related to customer success. You don't have the ability to make churn risk scores or track customer health very well.
What problems is the product solving and how is that benefiting you?
It's allowing us to keep track of our conversations with customers, which allows us to be more proactive in our outreach.
Good and stable
What do you like best about the product?
An easy access to the core tools we use.
What do you dislike about the product?
Too limited. Not seamlessly integrated to majority of social network and campaign analytics. Arbitrary reporting.
What problems is the product solving and how is that benefiting you?
Having a view per company to learn what USP to focus on and what activity we can support to progress.
HubSpot is THE Marketing Hub
What do you like best about the product?
It's marketing opps in a user friendly way. A tool for marketers, not for programers. You can have you team explore all their creativity without having operative blockers.
What do you dislike about the product?
It does take a lot of set up in order to make it your own, and adapt it to your oroganization' s proceses, but once the intalation is done, the sky is the limit.
What problems is the product solving and how is that benefiting you?
It helps us with our maketing opperations - email, auotmation, reporting, attribution, ABM.
HubSpot operates with such poor customer service and an aggressive, spam-like billing department
What do you like best about the product?
We used HubSpot for a couple of years but decided to pause our subscription for a few months. The product itself is decent, especially considering the limited alternatives available for this type of marketing need.
What do you dislike about the product?
Unresponsive Billing & Customer Support Issues
After returning to our HubSpot account a few months later, we found it deactivated due to a past-due invoice. Their billing department and customer support instructed us to pay via wire transfer, which we did—prepaying for several months of service. However, once the payment was made, customer support stopped responding entirely. Despite paying for a full year, our service was never reactivated, and all follow-up emails were ignored. HubSpot provides no phone support, only email, making it feel like we were dealing with an automated system that prioritizes payments over resolving issues. Frustrated, I contacted their sales team—where I could finally speak to a real person—only to discover that they had downgraded our account to a free version, despite our full payment for the rest of the year.
After returning to our HubSpot account a few months later, we found it deactivated due to a past-due invoice. Their billing department and customer support instructed us to pay via wire transfer, which we did—prepaying for several months of service. However, once the payment was made, customer support stopped responding entirely. Despite paying for a full year, our service was never reactivated, and all follow-up emails were ignored. HubSpot provides no phone support, only email, making it feel like we were dealing with an automated system that prioritizes payments over resolving issues. Frustrated, I contacted their sales team—where I could finally speak to a real person—only to discover that they had downgraded our account to a free version, despite our full payment for the rest of the year.
What problems is the product solving and how is that benefiting you?
It solves no problem now aside from collecting payments for the services it didn't provide to us
Amazing experience with Hubspot
What do you like best about the product?
I really like how HubSpot Marketing Hub has expanded its AI-powered content tools, especially the improved A/B testing, automated audience segmentation, and smarter lead scoring. The new multichannel journey builder is also impressive—it gives a unified view of customer touchpoints and makes campaign personalization far more intuitive and impactful.
What do you dislike about the product?
HubSpot Marketing Hub is strong, but it can improve reporting flexibility, especially for advanced attribution and custom dashboards. Large teams would benefit from more granular user permissions and better bulk asset management. Enhanced cross-portal syncing and deeper automation logic would also make complex, enterprise-level marketing operations smoother and more scalable.
What problems is the product solving and how is that benefiting you?
Easy to track and access reports
Does the job for social
What do you like best about the product?
I love that everything is in one place for most of our marketing needs.
What do you dislike about the product?
I wish the social media features, especially the analytics could more in depth.
What problems is the product solving and how is that benefiting you?
I like uploading all the social posts in one place.
Efficient all in one growth CRM
What do you like best about the product?
It helps to have a al good track record of all the customers and updates the task when to touch the deal and what was the last time we had a discussion
What do you dislike about the product?
It has a little bugs which sometimes gives a glitch experience by having a lag or sometimes the deals don't reflect
What problems is the product solving and how is that benefiting you?
HubSpot is helping to scale the revenue of the month and to provide a good customer service to customers by the help of raising tickets
Easy to use marketing tool
What do you like best about the product?
its veru easy to use and intuitive. Easy to build automation flows
What do you dislike about the product?
It is not as efficient and has features as Salesforce marketing cloud
What problems is the product solving and how is that benefiting you?
Sending marketing emails and untegrating with salesforce for prospect customers
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