Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,000 reviews
from

External reviews are not included in the AWS star rating for the product.


    Consulting

Easy to use

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The platform is super easy to use, and the built-in AI features have helped streamline our work significantly.
What do you dislike about the product?
The recent pay-per-seat change has created some issues for our team. Not being notified of the change in advance was unexpected and disappointing.
What problems is the product solving and how is that benefiting you?
One stop shop. Prior to Hubspot we were managing multiple platforms for our various marketing needs - email, social, landing pages, etc. Now it's conveniently all accessible through Hubspot.


    Tim H.

Takes time to fully customize, but worth it in the end.

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I tried the free version of Hubspot three times before committing. Initially, the software seemed to be more than I needed, so I would try a different CRM. Eventually, I discovered the other CRMs didn't offer enough, and I came back to Hubspot. The software is now my go-to platform at the start of every workday. I am a business/media coach. I use it to log emails, calls, and coaching sessions with each client. I also now use Hubspot Forms on my website to build my email list and automatically send newsletters to potential clients using the Hubspot Email option and workflows.
What do you dislike about the product?
The AI/Copilot features aren't as robust as advertised. Also, Hubspot needs another pricing option between the Starter and Professional tiers. There's a huge pricing jump between the two. I'd be glad to pay for more features...but not $800/month.
What problems is the product solving and how is that benefiting you?
Creating and distributing newsletters and monitoring activity/engagment of potential clients.


    Accounting

Simple and Effective

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It centralizes marketing efforts — email, landing pages, forms, automation, social media, SEO, ads, and reporting — all in one place. This makes it easier to manage campaigns and data without juggling multiple tools. The customer support is also super hands-on and helpful.
What do you dislike about the product?
While the basics are user-friendly, mastering more complex tools like custom reporting or workflows can take time and training.
What problems is the product solving and how is that benefiting you?
Ability to schedule out social media campaigns and monitor and compare performance.


    Kimberly P.

I highly recommend HubSpot

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I have over 25 years of experience in the manufacturing and distribution business software industry, and I can confidently say that HubSpot stands out for its exceptional balance between ease of use and cost-effectiveness. What truly sets HubSpot apart is its commitment to continuous improvement, introducing meaningful updates that directly enhance the end-user experience. Additionally, the opportunity to access HubSpot interns adds even more value to their offering. With all these advantages combined, why would you choose anything else?
What do you dislike about the product?
While HubSpot offers impressive ease of use and solid value for its cost, there are some areas where it falls short for me. Despite their constant updates, some changes feel more like cosmetic upgrades rather than solving real workflow issues. Additionally, certain advanced features are locked behind higher pricing tiers, which can quickly drive up costs. Their reporting capabilities, while decent, often lack the depth and customization I need for complex business insights. Plus, the learning curve for fully utilizing all of HubSpot's tools can be steeper than expected. Overall, while HubSpot has its strengths, these drawbacks leave me wishing for a more polished and cost-efficient experience.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps me streamline my campaigns by bringing everything—email, social, ads, and CRM—into one easy-to-use platform. The automated workflows save time by nurturing leads without manual effort, while the built-in SEO and content tools drive more organic traffic. Plus, the reporting dashboards give me clear insights to track performance and make smarter decisions. With sales and marketing fully aligned, we’re converting leads faster and more efficiently.


    Simon B.

Most valuable to us as part of Hubspot suite

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
We like the tie ins to the rest of the suite, specifically HubSpot CRM
What do you dislike about the product?
The licensing has too many levels, we routinely see features we need from a higher level but cannot justify the price increase for one or two nice to haves
What problems is the product solving and how is that benefiting you?
Tying content management into our overall marketing strategy has simplified workflows


    Public Relations and Communications

HubSpot is an excellent product

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is very efficient once you've learned how to use it. It offers everything you'll need to run a business. From managing pipelines to sending marketing emails. The prompts are extremely helpful. They can help create emails and newsletters in minutes. The support assistants are helpful when you're stuck.
What do you dislike about the product?
I think it's difficult to learn (you have to put time and effort into watching videos online) but once you have it's easy. I think sometimes certain things take far too many steps to get there - like adding services etc.
What problems is the product solving and how is that benefiting you?
It's helping my team and I work more efficiently and effectively


    Publishing

HubSpot Marketing Hub has truly been a help for my business!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use has been awesome. Once account were connected, HubSpot waited no time to integrate all data and metrics from ads, social, etc.
What do you dislike about the product?
There is a learning curb... the terminology for certain things is a bit different from industry standard, so learning "what is what" and "what is where" took some time.
What problems is the product solving and how is that benefiting you?
Having a one-stop location for all things Marketing. We moved from a platform that needed far too many integrations to complete daily tasks. Have one place to create, monitor and report on various campaigns has been extremely helpful!


    Michelle I.

Hubspot - Easy to Use!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is very intuitive, easy to use, and streamlines processes across teams.
What do you dislike about the product?
Hubspot puede ser un desafío para obtener el nivel adecuado de informes y datos necesarios.
What problems is the product solving and how is that benefiting you?
Very easy to keep customer data organized and complete with a variety of teams able to access it.


    Ed K.

Hubspot has been a great crm taking the place of my WealthBox

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use...Importing is easy...customer support is outstanding
What do you dislike about the product?
It was difficult to initially learn and tie into LinkedIn
What problems is the product solving and how is that benefiting you?
Solves marketing consistency on social media platforms


    Alexandra B.

Director of Sales in Construction

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that Hubspot allows us to track out contact emails, create new contacts, add deals in a pipeline that we built that tailored what we needed, among much much more.
What do you dislike about the product?
The cost for the marketing update is a bit pricey for us.
What problems is the product solving and how is that benefiting you?
It is allowing my sales team to manage their deals and accounts easier while making more time to create new business while managing existing.