Marketing Hub Professional
HubSpotReviews from AWS customer
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All-in-one CRM that scales with your business
What do you like best about the product?
HubSpot stands out for its incredibly user-friendly interface and seamless integration across sales, marketing, and customer service. The automation capabilities—especially email sequences, deal pipelines, and workflows—help us save hours each week. Reporting dashboards are easy to customize and share with leadership, and the CRM is intuitive enough that even non-technical team members can navigate it confidently. Their knowledge base and customer support are also top-notch, making onboarding smooth and scaling easy.
What do you dislike about the product?
While HubSpot offers a free tier and scalable pricing, costs can escalate quickly as you add premium features or grow your contact list. Some advanced reporting and automation features are locked behind higher-tier plans, which might be limiting for smaller teams. Additionally, while integrations are generally strong, a few niche tools we use required custom workarounds or third-party connectors.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub has helped unify our lead generation, email nurturing, and CRM processes into one platform, significantly improving our marketing efficiency. Previously, our data was scattered across different tools, leading to siloed insights and manual work. Now, with workflows and lead scoring automated, we're able to deliver targeted campaigns based on behavior and lifecycle stage, which has increased both engagement and SQL conversion rates. The visibility into performance at every stage of the funnel helps our growth ops team quickly iterate and optimize.
Good tool but some limitation as we grow
What do you like best about the product?
Easy to use and support is very reactive
What do you dislike about the product?
Sometimes when the organization becomes complex we can meet some limitations
What problems is the product solving and how is that benefiting you?
The workflow tool is easy to use and to set up. We can manage all our WFs at the same place and have insights about them
Connecting you with your people
What do you like best about the product?
I've been using HubSpot for a while now, and I genuinely love how it helps me stay connected with my prospects. From the moment someone enters the pipeline, HubSpot makes it easy to track, communicate, and build meaningful relationships. The CRM is intuitive, the automation saves me hours each week, and the insights I get into my sales process are invaluable.
Whether I’m following up with a lead, sending a marketing email, or checking in on deal progress, HubSpot gives me the tools I need to be both efficient and personal. It’s made a huge difference in how I work—and more importantly, how I connect with the people who matter to my business.
Highly recommend it to anyone who wants to grow their relationships, not just their sales!
Whether I’m following up with a lead, sending a marketing email, or checking in on deal progress, HubSpot gives me the tools I need to be both efficient and personal. It’s made a huge difference in how I work—and more importantly, how I connect with the people who matter to my business.
Highly recommend it to anyone who wants to grow their relationships, not just their sales!
What do you dislike about the product?
The ability to easily maneuver between contacts and deal is a bit clunky.
What problems is the product solving and how is that benefiting you?
Connecting me with my candidates and keeping them updated with tracking.
Using across 2 companies for about 3 years
What do you like best about the product?
Ease to create content and host a website. I think the CRM is pretty robust for the price. Lastly, the documentation is top notch, but can be a tad behind the current version.
What do you dislike about the product?
Simplify the terminology or help define the termonology on the crm and how you expect to implement the various stages.
What problems is the product solving and how is that benefiting you?
Marketing Automation through sequeneces for the sales team and lead warming for the marketing team for tradeshows and events
Exellent CRM
What do you like best about the product?
It is the most efficient CRM I have ever used to manage all of the contacts and companies that do business with my employer. Being able to keep track of deals as well has been an important tool for our growth strategy. Ease of implementation and availability of customer support has been amazing.
The platform also easily integrates with our Exact Online system that was used prior. I use it every day.
The platform also easily integrates with our Exact Online system that was used prior. I use it every day.
What do you dislike about the product?
Having important features require a paid seat makes it hard for implementation for the admin user without a paid seat.
What problems is the product solving and how is that benefiting you?
Organization of the many contacts within our previous CRM.
All in one program, once you learn workflows it frees up your time for planning campaigns.
What do you like best about the product?
As a company we subcribed to HubSpot before other programs such as salesforce and drift. It was very helpful both as a CRM platform and as a email marketing hub, creating landing pages, forms, surveys, and creating and tracking automatic email campaigns. As a marketer this program is definitely one of my favorites for its ease of use and for it's practical applications.
What do you dislike about the product?
I would like more tracking capabilities in HubSpot. While the dashboards and reports are great they are limited in presentations and sometimes do not pull all of the data.
What problems is the product solving and how is that benefiting you?
HubSpot is one of our one-stop shops on the marketing team so not having to use multiple programs for all of these functions allows my team to put together visually cohesive campaigns.
CRM adjacent solution for automated marketing
What do you like best about the product?
The fact that you can both tie your marketing CRM and Sales efforts seamesly
What do you dislike about the product?
The fact that each hub responds in some ways to a different logic
What problems is the product solving and how is that benefiting you?
It is helping me communicate with my customers via automated and single campaigns mostly
Must have for both inbound AND outbound
What do you like best about the product?
Email marketing is simple to use. Great for content downloads /lead magnets.
What do you dislike about the product?
There really isn't anything I dislike about it.
What problems is the product solving and how is that benefiting you?
Allows us to create marketing campaigns quickly and easily, collaborate across teams.
Good
What do you like best about the product?
Very easy to use software. Works best for my team
What do you dislike about the product?
Pricing can be affordable. More duration for free trial
What problems is the product solving and how is that benefiting you?
It's helping my business manage marketing in a streamlined way
Favorite CRM marketing platform
What do you like best about the product?
The ease of use for an all-in-one CRM marketing platform for campaign and event tracking, analytics, email marketing, popups, lists, blogs, paid and social ads, social media posting/scheduling/listening, building forms, reports and dashboards, tracking URLs, and webpages. The copilot and Breeze AI are great new features too!
What do you dislike about the product?
There are some technical issues from time to time with features not working, but Hubspot will provide banner notifications when things are not properly working.
What problems is the product solving and how is that benefiting you?
Planning and launching new campaigns and tracking marketing performance.
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