Reviews from AWS customer

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    Computer Software

Decent Pricing and Great System

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
I like HubSpot's ease of use and tutorials online. It also has a very convenient marketing and contact list feature which we used to integrate with our website's sales chat. The customer support doesn't seem to have any issues, and integration and implementation is no worry.
What do you dislike about the product?
Some integrations can be difficult, and the website builder is not well-priced for its features.
What problems is the product solving and how is that benefiting you?
HubSpot allowed us to create a sales chat feature for our WordPress website.


    Computer Software

Hubspot 2025 Review

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The socials section, features, and tools; also SMS
What do you dislike about the product?
I feel like the reports section could be spruced up, enhanced
What problems is the product solving and how is that benefiting you?
Being able to have socials & marketing related info for us in one place, source of truth


    Manufacturing

Excellent tool that is easy to start with and has a lot of very useful features.

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The way it handles contacts and their information.
What do you dislike about the product?
Sometimes difficult to understand the different meanings of product areas.
What problems is the product solving and how is that benefiting you?
Our previous processes were very much manual - using Excel, Outlook calendar and the like. With HubSpot we can get this much more professional, include more people of your team, improve collaboration, and automate processes wherever possible. The latter being most important for us due to a lack of human resources.


    Taylor B.

HubSpot is great from small to medium sized businesses in ALL sectors!

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is a one stop shop that has all the tools for a business to get their message out there. I have been an advocate for HubSpot for the past 5 years making. the companies i work for migrate tot this platform. It is easy to onboard and teach new users how to utilize the tools.
What do you dislike about the product?
I don't like the new Ai features as much as some other platforms like ChatGPT.
What problems is the product solving and how is that benefiting you?
Help keep track of customer interactions as well as get our message out there.


    Christina C.

It's great - saves a ton of time, but still needs it's adjustments.

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
Automation. Whether it be emails or social posts.
What do you dislike about the product?
I don't like the AI features - especially when it comes to graphics.
What problems is the product solving and how is that benefiting you?
Social media - it makes it quick and easy, but I don't love how Hubspot changes our links (we post) to look like theyre coming from Hubspot


    Legal Services

Great for Smaller Businesses Looking to Scale

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The analytics are a huge plus. Also the ability to keep a clean marketing list with their tools are helpful.
What do you dislike about the product?
There could be more personalization options with email, campaigns, and auto flows.
What problems is the product solving and how is that benefiting you?
Being able to separate and target specific audiences in order to tailor to multiple industries.


    Emre K.

A user-friendly CRM and marketing automation platform ideal for growing teams

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing Hub offers a highly intuitive user interface that makes it easy to build and automate campaigns without needing advanced technical knowledge. The ability to segment contacts dynamically, create personalized emails, and set up workflows visually is a big plus. Its integration with the CRM system allows for smooth alignment between sales and marketing teams, and the drag-and-drop email and landing page builder saves a lot of time. The reporting dashboard is clear and helps monitor campaign effectiveness.
What do you dislike about the product?
While the platform is easy to use, it becomes limited if you're running highly complex automation or need deep customization. Some features like A/B testing or advanced reporting require higher-tier plans, which may feel restrictive.
What problems is the product solving and how is that benefiting you?
Marketing Hub helps centralize our marketing efforts by combining email marketing, landing pages, contact management, automation, and analytics into one platform. Before using HubSpot, managing outreach campaigns across multiple tools was time-consuming and error-prone. Now, I can segment audiences, automate nurturing workflows, and track performance in real-time—all in one place. This not only saves time but also improves lead quality and alignment with the sales team. It’s especially beneficial for creating scalable processes without relying on technical resources.


    Kit D.

All-in-One Marketing Platform That Scales as You Scale

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing Hub is incredibly intuitive and makes it easy to manage all of our marketing operations from one place — email campaigns, landing pages, automation workflows, forms etc. The drag-and-drop editor is easy to use and customizable, and the ability to build nurture campaigns and track conversions without needing developers is a huge win when you have a really small team.
What do you dislike about the product?
The pricing can get pretty steep as your contact database grows or if you need access to more advanced features.
What problems is the product solving and how is that benefiting you?
Hubspot allows you the ability to unify marketing efforts in a singular platform. Before using it, you are trying to piece together whether it be a CRM, email marketing software, landing page builder along with automation.


    Vu N.

A Must Have For Any Org

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The integration between Hubspot and Salesforce is something every org should have. You can't move the needle without it!
What do you dislike about the product?
The price is a bit on the higher side. If you're able to make Hubspot more accessible with better pricing, that will be a game changer
What problems is the product solving and how is that benefiting you?
Hubspot helps us engage more prospect with an ABM focused approach


    Tony N.

Sales operationsp

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
It help me have accurate data for my team to follow up and create new campaigns
What do you dislike about the product?
It tend to crash doen, not that often but it tend to do it
What problems is the product solving and how is that benefiting you?
It is helping me get more clients and expanding my message