Typeform
TypeformReviews from AWS customer
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Good
What do you like best about the product?
They are unique and give the quality and also the best
What do you dislike about the product?
I dislike nothing about them because they are the best
What problems is the product solving and how is that benefiting you?
Mobile optimization
Typeform is easy
What do you like best about the product?
It is easy to use and fairly easy to learn new features.
What do you dislike about the product?
Somnetimes the reuslts emails get pushed into Spam due to having n unusual sender email address.
What problems is the product solving and how is that benefiting you?
It's not really solving any problems.
Service not working properly
What do you like best about the product?
Easy configuration, lot of options to select.
What do you dislike about the product?
Responses not working properly, forced to fill out survey in order to cancel subscription.
What problems is the product solving and how is that benefiting you?
We wanted to create surveys for our customers and users, which was quite easy.
We subscribed for a plan for $55 per month (!) to get 1,000 responses. The admin panel always showed that there are new responses, on other surveys it showed there were no new responses although there were.
The customer service knew about it and reported that it has been fixed, anyway it still wasn't fixed. Then it was claimed that it was due to the browser cache - but even though we cleared it and tried it with another browser, still the same problem. This way we were unable to check whether new responses have arrived or not. Useless service for a lot of money.
The craziest thing: When we wanted to cancel our subscription, we were forced to go through a cancellation survey first. Without this, a cancellation was not possible!
We subscribed for a plan for $55 per month (!) to get 1,000 responses. The admin panel always showed that there are new responses, on other surveys it showed there were no new responses although there were.
The customer service knew about it and reported that it has been fixed, anyway it still wasn't fixed. Then it was claimed that it was due to the browser cache - but even though we cleared it and tried it with another browser, still the same problem. This way we were unable to check whether new responses have arrived or not. Useless service for a lot of money.
The craziest thing: When we wanted to cancel our subscription, we were forced to go through a cancellation survey first. Without this, a cancellation was not possible!
Amazing Survey tool
What do you like best about the product?
Its ease of setup and duplicating the templates to use in an another form
What do you dislike about the product?
I think the UI can improve, they haven't brought out any changes in the UI in sometime
What problems is the product solving and how is that benefiting you?
We send it out to the customers, so that they can use it to give us their unique orders, our orders are very complicated.
Great Survey tool- Typeform
What do you like best about the product?
-A lot of tools to personalize the surveys
-Dynamic tool to organize flows
-Easy to manage
-Nice designs
-Dynamic tool to organize flows
-Easy to manage
-Nice designs
What do you dislike about the product?
-Some features are not still active (add more graphics to the slides)
What problems is the product solving and how is that benefiting you?
-Typeform is a nice platform to create in an easy way surveys for customer service, human resources, and other
Good
What do you like best about the product?
I can create surveys easily for other people.
What do you dislike about the product?
There is nothing that I dislike about Typeform.
What problems is the product solving and how is that benefiting you?
Surveying operators about certain issues and fixes to see if we prioritize them
Agile and functional
What do you like best about the product?
That I can design the flow of my survey, choose different types of questions, and customize it.
What do you dislike about the product?
There is a lack of more personalization when viewing the results, and I think 10 free responses per month is quite low.
What problems is the product solving and how is that benefiting you?
Customization of results
Aesthetic surveys, easy reporting
What do you like best about the product?
Typeform is the most customizable survey platform, which is very useful for me. The survey logic is also very helpful - it saves time by not showing every question to every user. It's also easy to send survey results, and I appreciate that users don't need an account to view them. This makes it easier for a large company to share data without every stakeholder creating an account.
What do you dislike about the product?
I think Typeform could improve by adding even more results and insights to the results page. I'd also like to customize what data I'm sending out when sharing the results link. Maybe Typeform could work with AI to generate more attractive and more custom reports.
What problems is the product solving and how is that benefiting you?
Typeform is useful to us in terms of planning events, lead capture, plus employee and customer surveys. It saves us time in these areas and integrates pretty well with other platforms we use.
Worth trying!
What do you like best about the product?
Typeform is a super easy and fun way to create online forms and surveys. The designs look great, and the interactive style keeps people engaged. Fairly easy to navigate.
What do you dislike about the product?
It’s a bit pricey for the advanced features, and you might find the customization options limited for complex stuff, but it’s definitely worth trying.
What problems is the product solving and how is that benefiting you?
Market research and data collection.
Its great like, really great but way too expensive
What do you like best about the product?
UI, customisable interface - so smooth - easy to set up, much prettier than google forms.
What do you dislike about the product?
It is so expensive - £25 a month or around that and you can't remove branding - woefully low form submission limits for the cost. Lots of alternative otpions which are 80% as good for 20% the price (at scale !)
What problems is the product solving and how is that benefiting you?
Extracting customer info in a visually pleasing way
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