I use Kyva to build virtual assistants for internal use and to demonstrate AI solutions to clients as part of our Business Partner Service, which specializes in AI.
Secure assistants have transformed internal workflows and clearly demonstrate AI options to clients
What is our primary use case?
How has it helped my organization?
It has helped us build our own digital team, experiment safely with AI in practice, and show clients what is possible in a secure environment.
What is most valuable?
The valuable features include security, privacy, ease of building assistants, a simple interface, and the responsiveness and knowledge of the Kyva team.
What needs improvement?
The platform is strong overall, but continued feature development will be important as this category evolves quickly, particularly in AI voice and agentic capabilities.
For how long have I used the solution?
I have used the solution for 10 months.
Which solution did I use previously and why did I switch?
We use a wide range of AI platforms for different purposes.
What's my experience with pricing, setup cost, and licensing?
We see it as reasonable value for money when considering both the direct benefits and the long-term opportunity in this space.
Virtual assistance has transformed how we investigate financial planning and compliance options
What is our primary use case?
It provides multiple methods to improve and investigate our services. We use it to expedite ways to process business and investigate new tax, financial planning details, and updated compliance rules.
It saves an immense amount of time, and it's easy to apply in many circumstances.
How has it helped my organization?
It helps us complete financial plans and investigate new and undiscovered products.
What is most valuable?
So far, the virtual assistance has been excellent.
What needs improvement?
We need to make sure the dates of our investigations are current.
For how long have I used the solution?
I have been using it for nine months.
Which solution did I use previously and why did I switch?
We faced privacy issues.
What's my experience with pricing, setup cost, and licensing?
We are still evaluating, and thus far it is priced fairly.
Which other solutions did I evaluate?
There are alternate solutions we considered.
AI virtual assistants have transformed daily workflows and have saved time on research and reporting
What is our primary use case?
We use it for a variety of purposes in all departments. For example, we use it for research, reporting, writing, planning, etc. The AI Virtual Assistants can support us in a variety of ways.
How has it helped my organization?
It saves us time, ensures data security, and protects privacy. It saves us a great deal of time by using trained VAs to accomplish a number of repeatable tasks.
What is most valuable?
It reports KPIs and results far more efficiently, QA proposals and other documents, conducts legal, HR, and compliance research, recruitment sourcing, and candidate vetting, performs sales prospecting research, meeting analysis and summarizing, and email refinement.
What needs improvement?
Kyva has been very responsive and reactive in addressing support requests or requests for new functionality.
For how long have I used the solution?
We have used the solution for 6 months.
Which solution did I use previously and why did I switch?
We used a mix of AI productivity tools, such as Quillbot, Scribe, etc. We no longer need to pay for these tools because Kyva does it all and more.
What's my experience with pricing, setup cost, and licensing?
The user subscription fee is a fair price per user.
Which other solutions did I evaluate?
We considered alternate solutions such as Clay, HireEZ, and Lindy.
What other advice do I have?
We have benefitted greatly from Kyva, and adoption by our employees has been very successful.
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