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Reviews from AWS customer

9 AWS reviews

External reviews

1,960 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Its useful but has its downsizes

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
It seems to correctly detect every single password prompt. Even those that Firefox and Chrome fails.
Very easy to use for filling the password prompts.
What do you dislike about the product?
Management for business is very clunky.
Not many ways to arrange.
I would suggest adding by site management and not by user. Or expand to make a dynamic list of sites.
It gets very hard to use the more sites you add and share.
What problems is the product solving and how is that benefiting you?
Account sharing with multiple staff across multiple services, devices and locations..


    Henry W.

LastPass provides a huge improvement for Internet safety.

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
The checking for duplicate passwords, and providing real random and sufficiently long passwords, keeps one website/company breach from being used to attack user accounts on other websites. Multi-device is crucial for user experience, so the ease of use keeps them using good password practices.
What do you dislike about the product?
Editing in the plug-in app isn't smooth. The groupings aren't always intuitive. Corporate internal network sites aren't often separated correctly, e.g. two hosts kirk.mycompany.com and spock.mycompany.com should be seen as separate websites. You also need a general "Manufacturing" industry option. We manufacture parts for more than one industry in your list.
What problems is the product solving and how is that benefiting you?
Shared passwords for corporate accounts on vendor websites. Improving security for personnel on the web. Helps aid disaster recovery, or personnel loss.


    Higher Education

A great product!

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
As an end user LastPass is a great product to ensure no password reuse and reducing the risk of a breach of one service affecting your accounts at other services. The ability for groups to share passwords and information is also extremely helpful.
What do you dislike about the product?
Mixing business and personal accounts and access. It can be done and I need to research this more but for now I keep them separate for my sanity.
What problems is the product solving and how is that benefiting you?
Reduce password reuse on 3rd party sites that don't supposed our enterprise SSO. Also enable departments to use LastPass as a password store for sharing passwords for shared accounts.


    Ben C.

Serious Time Saver!

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
I have no idea what most of my passwords are anymore. I have hundreds of passwords and LastPass manages and pre-fills them for me. It also allows me to have very complex passwords since you don't need to type them.

Great way to share credentials amongst a team or even you family!

Linking your corporate and personal accounts is great.
What do you dislike about the product?
Admin console doesn't support Okta SAML authentication.

I wish there was a way to void a users session after a period of time between the options of upon browser close and never. Some short period of time should be an option as having a user enter their master password every time entering a browser will frustrate users and lead to low adoption while never voiding the session is a security risk and leads to some user administration limitations when new administrators are brought onboard.
What problems is the product solving and how is that benefiting you?
Giving our users the ability to store passwords security to eliminate the reuse of passwords, the amount of forgotten password requests and hopefully increase complexity of passwords. We're likely going to eliminate our password change requirement and increase complexity requirements.
Recommendations to others considering the product:
You can't go wrong with LastPass it's a great product. Our users love it and is one of the few security tools you'll receive significant positive feedback on!


    Financial Services

Great tool combining security and convenience!

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
LastPass allows me to store credentials for both personal and work accounts which can be easily and securely accessed.
What do you dislike about the product?
Always have to click ignore on the plugin popup for sites that use a token or multiple passwords.
What problems is the product solving and how is that benefiting you?
We are removing the need to save passwords on our browser, which is less secure.


    Consumer Services

Safe and easy way to manage your passwords

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to us and how it pops up seamlessly across devices
What do you dislike about the product?
Nothing that has to do with the service it is more having platforms keep up with the needs of their users which would mean LastPass would work easier
What problems is the product solving and how is that benefiting you?
Using the same password often and becoming unsafe. Knowing where all of my passwords are


    George S.

Quirky Interface

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Automatic fill of passwords. Grouping of secrets. Browser integration, though even that can be a bit quirky at times.
What do you dislike about the product?
Very quirky and cumbersome interface, especially when having to mix with the enterprise version. Need to have a cleaner and more polished interface. Actually had received an e-mail to offer to test a new interface, but when tried to do so, received a 404 error, after 3 tries at that I gave up.
What problems is the product solving and how is that benefiting you?
Replacing an out of support software that has most of our server secret information. Haven't realized the benefits yet, still working on our migration.


    Management Consulting

HR Manager

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Easy set-up, simple to use, and security. Great customer service!
What do you dislike about the product?
Nothing comes to mind, except I had a few issues with enabling the SSO feature, but once I watched a webinar and read some training manuals - I was able to figure it out!
What problems is the product solving and how is that benefiting you?
The reporting feature is very useful in determining who needs to make stronger passwords, eliminate duplicate passwords, etc.


    Kris O.

Solid password management solution w/ some improvements needed

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
It works on almost every website. It's easy to shut off users or change access. The google chrome plugin saves a lot of time increasing the usability of the product. Fill forms and menu are also available by right-clicking in the browser which adds to the ease of use.
What do you dislike about the product?
The UI/UX could be better between the different areas of the platform as some actions aren't intuitive and can confuse users. Admin dashboard and shared folder actions are different in user vs admin areas. Shared folders aren't intuitive and when you invite a "group" all users don't get an email invite even though it says it does. Adding users has two options between invite new and invite existing but you can select both, why?
What problems is the product solving and how is that benefiting you?
Having your passwords in one place, easily managed, and the ability to turn off passwords is a huge help. The security that LastPass brings in the real win, if they could up-level the UI/UX it would be the best product out there.
Recommendations to others considering the product:
If you have one person that is going to train and manage the system in house it is a no brainer but don't think it will be easy or save that person time if you're onboarding a lot of new hires. The system isn't intuitive for others to just use without training.


    Financial Services

Works well for my use case

  • November 18, 2019
  • Review provided by G2

What do you like best about the product?
Ease of implementation was probably the best, getting off and running was pretty quick.
What do you dislike about the product?
The SSO implementation and automatic account creation documentation was lacking, there were a few 'there be dragons' areas with no map.
What problems is the product solving and how is that benefiting you?
Password proliferation, and change schedules. It becomes less of a burden to change password to follow complexity rules with lastpass there to keep the passwords safe behind a master pass phrase.