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Reviews from AWS customer

9 AWS reviews

External reviews

1,956 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lacey D.

Chrome Extension Makes Password Management Effortless

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
I really like the app, but the Chrome extention is my favorite part. I can have complicated passwords and LastPass auto-populates. It is so easy to use, and help keep my information save.
What do you dislike about the product?
They used to have a web browser through the app. I really like that, instead of it pushing to Safari or Chrome on my phone.
What problems is the product solving and how is that benefiting you?
I no longer use the same password (or something similar) for any site. Especially my website for my work.


    Amberly B.

Effortless Password Management Across Devices

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I love using LastPass to store all my passwords for both work and personal use and to share passwords for household accounts like Netflix with my spouse. I only need to remember one master password for all my work websites, which is really handy since I often have to update passwords. LastPass securely generates passwords for the sites I use. The best part is being able to use it across multiple devices and platforms, such as Chrome, Edge, Android, and my Pixel phone. It allows me to seamlessly move from phone to computer, work to home, while maintaining the same access. I find it great that I can always use it in my browsers, including Chrome, Firefox, and Edge, and I love how quickly it updates across different platforms. It's also really helpful for entering demographic information with one click when completing forms. Setting up LastPass was very easy.
What do you dislike about the product?
On my Android, I have to re-log in every time I need to access a password, even if I haven't closed the LastPass app. It can get frustrating if I'm needing to update a password on my phone, as I keep having to log back in to save, update, resign in, etc.
What problems is the product solving and how is that benefiting you?
I use LastPass to remember one master password for work websites, securely generating and sharing passwords. It works across devices, letting me move seamlessly between phone and computer.


    Accounting

Lastpass experience

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Lastpass is easy to use. Not many pages to browse to use.
What do you dislike about the product?
Lastpass is not as professional as some other password programs.
What problems is the product solving and how is that benefiting you?
Lastpass is using one click enter.


    Aaryan B.

Powerful Password Manager with Autofill Excellence but Support Challenges

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use LastPass for secure password management, and it helps store and manage all our login credentials in one place. It shines with seamless autofill, strong password generation, and cross-device sync, simplifying logins for Asana, farm apps, or research tools. LastPass makes it easy to autofill usernames and passwords across devices, saving time while maintaining strong security. I appreciate its intuitive interface, dark web monitoring, and secure sharing for teams. Additionally, emergency access and passkeys add reliable security layers. The browser extensions allow for instant autofill across Chrome or Edge, and mobile app biometrics offer quick access on devices used in the field. Shared folders enable secure team password distribution for collaborative work, and the dark web scans and one-click password audits help to proactively spot risks.
What do you dislike about the product?
LastPass frustrates with poor customer support, often delayed or unhelpful for issues like lockouts. Past 2022 breaches erode trust despite fixes, and the free plan limits to one device type. Confusing interfaces, autofill glitches, and extra fees for monitoring add hurdles. LastPass customer support draws heavy criticism for slow responses, bot-only interactions, and unhelpfulness during lockouts or vault access issues, trapping users without passwords. Free users face barriers to live help, while premium gets delayed resolutions via tickets. Other improvements needed: autofill glitches on sites, limited free plan device sync, and clunky mobile interfaces.
What problems is the product solving and how is that benefiting you?
I use LastPass to securely store and manage passwords, autofill credentials, and generate strong passwords, saving time while enhancing security. It simplifies collaboration with secure sharing and multi-factor authentication, crucial for protecting online accounts across my team's devices.


    Ismael M.

Very helpful and a life saver for our agency

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and management of users is amazing! The customer support has also improved tremendously throughout the years making it easy now to resolve just about any issues.
What do you dislike about the product?
None downsides so far from us. Everything is simple and easy to use.
What problems is the product solving and how is that benefiting you?
It solves the password management issues.


    Kondeti L.

Effortless Password Management, Highly Recommend!

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
I use LastPass for storing passwords, which removes the need for me to memorize complex passwords, and I can access them anytime. I really like the easy storage and usage of passwords. The interface for storing passwords is great, better than the other password products I've used. The initial setup was very easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I don't need to memorize complex passwords, and I can access them anytime.


    Manoj V.

Convenient Password Management, but Chrome Extension Needs Improvement

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I use LastPass to save my login details, including email, business websites, social media, and more. I like how it automatically saves my passwords and recalls them when I log in to a site, so I don't need to remember or paste from sheet files. I appreciate not having to memorize those passwords and bank account details. The initial setup of LastPass was also very easy.
What do you dislike about the product?
Their Chrome extension doesn't work sometimes. Then, I have to re-install it. I face this issue often.
What problems is the product solving and how is that benefiting you?
I use LastPass to save login details for emails, business websites, and social media, so I don't have to memorize passwords. It automatically saves and recalls them, eliminating the need to paste from sheet files.


    Robb W.

Secure Password Management, Slightly Clunky Admin Interface

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate LastPass for its ability to create high-security passwords and maintain high secure passwords for all staff apps. I really like how it ensures password anonymity for all of the staff. It's also valuable that staff are forced to create high secure passwords, which they might not do on their own. I think it's great that for many of the apps, staff don't have to know the passwords, helping keep them protected and avoiding the need to change them every time staff responsibilities shift.
What do you dislike about the product?
I still feel like the admin structure and interface is clunky. It could be easier to allocate certain types of profiles to certain types of folders and apply them quickly.
What problems is the product solving and how is that benefiting you?
I use LastPass to create and maintain high-security passwords for our staff, ensuring all apps are protected. It keeps passwords safe, eliminating the need to change them when staff or responsibilities change.


    Christen J.

Enhances Password Management, Needs Better Mobile Experience

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how LastPass allows us to share passwords with groups easily and use shared folders. I can even block sharing of individual passwords, which is very important for our security. It helps in avoiding the problem of writing down passwords or using overly simple ones since LastPass stores them securely. I like its ease of use, especially in a nontechnical company like ours, as it's one of the easier ones for users to manipulate. The setup was easy for us as well, especially when compared to something like Dashlane.
What do you dislike about the product?
The phone app experience is not the best. It's a little difficult. Logging in apps on the desktop that aren't websites could be easier, and there's not a plugin for the app, so you have to copy the password from LastPass manually. I have concerns about the breaches and issues they've had.
What problems is the product solving and how is that benefiting you?
LastPass helps me manage numerous client passwords safely, prevents the need to write them down, and simplifies sharing with groups. It's user-friendly, even for nontechnical people, despite some issues with app integration.


    Dave C.

Unified Platform for Password Management With Security as Priority

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
This platform offers centralized password storage and sharing for teams, making access much more convenient. It also delivers a highly secure environment, featuring robust multi-factor authentication and stringent security requirements.
What do you dislike about the product?
It can sometimes be difficult to find specific passwords, though this might be more related to how things are organised rather than an issue with the software itself.
What problems is the product solving and how is that benefiting you?
This solution provides centralized password storage and management, which is essential for our large, global IT team.