I use the solution in my company for standard reports, audit reports, and dashboards. The tool helps develop good dashboards for management.
IBM Cognos Analytics for IBM Cloud Pak for Data
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Offers good reporting features and is easy to install
What is our primary use case?
What needs improvement?
The new features in the tool are good. The tool needs to improve the connectivity since I see that, at times, there is a need to increase the memory in the database. The SMTP part of the tool is connected to the Cognos Analytics content store, so whenever there are a lot of reports running, .mdp files will be full and sometimes fail. People need to be able to free some space, and I believe that this needs to be checked by IBM before sending out a notification to its users.
For how long have I used the solution?
I have been using IBM Cognos for five years.
What do I think about the stability of the solution?
The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
The tool's scalability is good. Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How was the initial setup?
For the setup phase, my company uses SQL Server. The tools' setup phase is easy.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are a little bit higher for IBM Cognos. I don't think there is any additional cost apart from the licensing charges.
What other advice do I have?
When it comes to decision-making, the product is very useful and used in many departments since a lot of people prefer the reports to be generated by IBM Cognos. It is mainly useful for management meetings since it allows one to see KPIs, which helps the management-level people in a company to make decisions.
Speaking about the tool's valuable features for analytics needs, compared to the previous versions of the tool, I believe that the new version of the solution has introduced auto-generated facilities, like drag and drop, which is very useful for business users to develop reports easily. In the past, packages were deployed using a framework manager, but now, with the new functionalities, you can directly upload CSV files to deal with areas concerning the sales team or validation of payments. The sales team can directly import the payment validation files. The product helps sales teams since it allows users to directly upload and see the results in reports without the help of any technical people.
I am very satisfied with the product's reporting capabilities. The use of Excel format before sending emails to users is very helpful, especially for those who are in different countries, like Australia or the USA. The sunburst part associated with reports is very helpful for many.
The scorecard widgets in the tool are mainly useful for the KPI part. It helps to keep a tab on the monthly achievements. It helps users to look at how much they have achieved in their company and the actual number of units booked or sold by their organization.
A minimum of two people are required to maintain the product.
With the new version of the tools having many additional integrations and connectivities, I can see technologies like Snowflake and Salesforce integrated with IBM Cognos. The tool's integration capabilities will be helpful in the future.
I recommend the product to those who plan to use it, especially for handling the reporting part. The product's security features are also very good compared to the other tools in the market.
I rate the tool a nine out of ten.
IBM Cognos Analytics-Review
What do you like best about the product?
It helps in understanding data easily without having a lot of technical knowledge.
What do you dislike about the product?
I think the cost is a bit high and significant hardware resources are needed for it to work.
What problems is the product solving and how is that benefiting you?
It helped me in the predictive analysis of a lot of data related to system usage and data related to cloud usage and helped in future predictions.
Provides good enterprise analytics and reporting, but the technical support’s response time could be improved
What is most valuable?
We use IBM Cognos for enterprise analytics and reporting. IBM Cognos is an easy-to-use solution that has simple drag-and-drop features.
What needs improvement?
The technical support team’s response time is slow and needs to be improved.
For how long have I used the solution?
I have been using IBM Cognos for a few years.
How are customer service and support?
The solution’s technical support is not so good. I rate the solution’s technical support a six or seven out of ten.
What other advice do I have?
The solution's basic use cases are business reporting and data analysis, and it's bundled with most of the products. All IBM products in our region should be promoted more.
Overall, I rate the solution a seven out of ten.
Along with great scalability and stability, the tool delivers the best of functionalities
What is our primary use case?
I use the product for my company's customers to provide analytics services.
What is most valuable?
The most valuable features of the solution are the ability to use the IBM Watson Applications and AR, along with its ability to generate new dashboards as needed.
What needs improvement?
Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently. The aforementioned area can be considered for improvement in the product.
The UI of the product needs to be similar to the one offered by Power BI, which has the most market share presently.
For how long have I used the solution?
I have been using IBM Cognos for more than four years. I use the solution's latest version. My company has a partnership with IBM.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
How was the initial setup?
I rate the product's initial setup phase a nine on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.
The ease or difficulty experienced during the setup phase of the tool depends on the experience of the person involved in the installation process.
Most of our company's clients have confidential data, so the solution is deployed on an on-premises model.
The time taken to deploy the product varies from project to project. In the last project that I managed, the deployment process took around six months to complete.
What about the implementation team?
The deployment process of the product was taken care of by one of the in-house teams in my organization.
What was our ROI?
From an ROI perspective, I rate the product a ten out of ten since most of our company's customers feel that IBM Cognos is good for their business.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product when compared to other solutions in the market. I believe that IBM Cognos delivers the best functionalities for the product's expensive nature. Most of our customers know that the product is expensive since it offers more functions and features.
I rate the product price as four or five on a scale from one to ten, where one is a low price, and ten is a high price.
I did not have the need to pay any extra charges apart from the standard licensing costs attached to the solution.
What other advice do I have?
I rate the overall tool a nine out of ten.
Versatile and resourceful analytics tool that delivers.
What do you like best about the product?
In an effort to better understand our data we started using this tool after trying a couple of other tools. Out of the box the tool is relatively easy to use. The interface is user friendly, and depending on your previous experience, is relatively easy to learn. Implementation is not too difficult, depending on your environment and knowledge, but make sure you have the computing power. The tool is pretty rich in features, and can be used daily as easily as any other tool. Able to analyze a variety of datasets. Many reporting features.
What do you dislike about the product?
The tool appears to be computing resource-intensive, gobling up CPU cycles. If you don't have a powerfull enough computer, it can be a little frustrating. It does not work with all web browsers, so integration may be a little challenging.
What problems is the product solving and how is that benefiting you?
It helps us better understand financial and operational data.
It is an intuitive tool
What do you like best about the product?
It's easy to use
To create a Dashboard you hardly need any training.
To create a Dashboard you hardly need any training.
What do you dislike about the product?
I think you need the graphics to be editable.
Other times, we have had problems with performance
On the other hand, I do not see a clear privacy control (Anyone can see all the information on a Dashboard), it would be very important to be able to hide fields from different users
Other times, we have had problems with performance
On the other hand, I do not see a clear privacy control (Anyone can see all the information on a Dashboard), it would be very important to be able to hide fields from different users
What problems is the product solving and how is that benefiting you?
Mainly displays the content in a beautiful way (Dashboard)
Certified User of Cognos for over 15 years as analyst, report developer and framework developer.
What do you like best about the product?
The ease of creating reports even for a novice is especially appreciated as sometimes in my current position, I have to to train users.
What do you dislike about the product?
I do not like the error descriptions. They tend to be general. When I am developing, I do not like stopping to contact the administrator to check the logs
What problems is the product solving and how is that benefiting you?
HR and finance analytics
The solution provides good dashboarding, reporting, and ad hoc reporting
What is our primary use case?
We use IBM Cognos to help clients with reporting.
What is most valuable?
Dashboarding, reporting, and ad hoc reporting are the valuable features of IBM Cognos.
What needs improvement?
There are a lot of limitations with the out-of-the-box tool.
For how long have I used the solution?
I have been using IBM Cognos for many years.
How are customer service and support?
We have their premier dedicated support. I rate the solution's technical support eight and a half out of ten.
How was the initial setup?
The solution's initial setup is not too bad. We have IBM support if we run into issues.
What other advice do I have?
Overall, I rate IBM Cognos an eight out of ten.
One of the good data visualization tools
What do you like best about the product?
The user interface was very good and easy to use. It was easy to onboard business users on it with minimal or no training.
What do you dislike about the product?
Self service capabilities are limited and data integration required the help of IT development team. Otherwise, its a great tool.
What problems is the product solving and how is that benefiting you?
A lot of business units generate lot of data and they all need data visualization tools. IBM Cognos platform is helping us visualize the data in the form of reports which business teams can access and get data. Features like downloading data in excel are super easy as compared to other tools like SAC.
IBM Cognos Analytics is a great tool for data visualization
What do you like best about the product?
The best thing about Cognos Analytics is that we chat and the AI suggests different graphs which speeds up the process of building a dashboard.
What do you dislike about the product?
Many tweaks and settings are very hidden and they can be improved.
What problems is the product solving and how is that benefiting you?
It's helping me to view data and understand the trends and patterns.
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