eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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eSentire is an easy recommendation
What do you like best about the product?
eSentire has proven their effectiveness in multiple instances. Alert emails are informative. Quarterly reviews are some of the best minutes I spend in meetings; quick, effective and informative.
What do you dislike about the product?
Calls from SOC engineers can be difficult due to language barriers and accents.
What problems is the product solving and how is that benefiting you?
eSentire provides 24/7/365 security monitoring for our firm. They monitor endpoints, end network and logs (SIEM).
Real-Time Security with Strong Response Capabilities
What do you like best about the product?
I really appreciate eSentire's readiness and response capabilities. Their team monitors real-time activity across all our systems and responds to suspicious activity when detected, which helps reduce risk and ensures a faster, more effective response to threats.
What do you dislike about the product?
I don't like the quarterly cadence instead of monthly reviews, and there are fewer metrics provided during calls. It would be helpful if they gave more information and elaborated on findings and the risk profile for the organization.
What problems is the product solving and how is that benefiting you?
I use eSentire for 24/7 alert availability and triage, with their team monitoring real-time activities and responding to suspicious actions, reducing risk and ensuring faster, more effective threat responses.
Responsive and professional MDR service
What do you like best about the product?
Their analysts are knowledgeable and responsive. Switching EDRs was very smooth. We were able to fully transition our organization of ~500 users in less than a month.
What do you dislike about the product?
Their customer portal isn't very intuitive.
What problems is the product solving and how is that benefiting you?
They provide 24x7 SOC services
SOC Provider
What do you like best about the product?
The dashboard for real time alerting and the responsiveness from the SOC.
What do you dislike about the product?
No dislikes to mention, all services are delivered as expected.
What problems is the product solving and how is that benefiting you?
Application and infrastructure monitoring. It alleviates the need to have a dedicated department internally and their wide range of services provided / available.
Reliable, responsible and continues to grow!
What do you like best about the product?
They have a high skilled technical team and great communication to keep you in the loop. They are very detailed oriented and follow up with any / all requests. They keep us updated with their future plans and prevent us from falling behind!
What do you dislike about the product?
Not much to dislike. There hasn't been much i've disliked over the years.
What problems is the product solving and how is that benefiting you?
They do a great job of keep our environment safe by being able to monitor and protect all devices in our network that we need them to. They have great alerting and response to any alerts as needed!
Nothing to complain about
What do you like best about the product?
eSentire responds quickly to tickets, offer a wide variety of services and are responsive to purple team exercise feedback.
What do you dislike about the product?
Their managed vulnerability service could be more interactive with the client.
What problems is the product solving and how is that benefiting you?
As a SMB, we don't have the man-power to run our own internal SOC. eSentire fills that gap by providing 24/7 monitoring of our network, providing run books and narrowing down alerts to reduce man-hours spent internally on these investigations.
An incredible ability to protect your users from themselves!
What do you like best about the product?
eSentire has an incredibly broad range of platforms that can be used individually or in tandem to protect your infrastructure and your users the way you want them protected. Their network interceptor product and MDR products are top products in the industry. Once installed, the product is absolutely transparent to your users.
What do you dislike about the product?
The largest downside of eSentire is that it does cost more than other products, but that is because of the vast array of knowledgeable individuals that stand behind the eSentire product suite ready to assist you if needed. That kind of amazing talent does not come cheap, unfortuantely.
What problems is the product solving and how is that benefiting you?
Your users work quickly. Working quickly leads to mistakes. eSentire prevents those mistakes from become catastrophes. Man-in-the-middle websites, breach attempts by foreign governments, ransomware attacks ... it's DANGEROUS out there! With the proper collection of eSentire protection mechanisms, as an IT staff member you'll be able to sleep soundly at night knowing that you are protected 24/7 by eSentire's amazing product line and their team of highly trained professionals looking at every possibility of a malefactor on your network.
Security
What do you like best about the product?
Response time in tight situations you call and they answer
What do you dislike about the product?
Details in an incident vectors of an attack would be helpful
What problems is the product solving and how is that benefiting you?
24/7 coverage
Outstanding Managed Detection and Response with Stellar Support
What do you like best about the product?
I appreciate eSentire’s proactive, around-the-clock threat monitoring and swift response to incidents. Their SOC team feels like a true extension of our internal security staff, always ready to address issues with deep expertise and a calm, solution-oriented approach.
What do you dislike about the product?
While I don’t have many complaints, some of the advanced configuration options do require a bit of a learning curve, and pricing can be on the higher side compared to basic security solutions. However, given the excellent customer support and the robust protection provided, these factors are easily outweighed by the overall value and peace of mind that eSentire delivers.
What problems is the product solving and how is that benefiting you?
eSentire’s SOC and MDR solution addresses our critical need for round-the-clock threat monitoring and rapid response to potential security incidents. By proactively identifying suspicious activity, investigating threats in real time, and executing swift containment measures, eSentire significantly reduces our risk exposure and minimizes disruptions to operations.
EDGE OFS eSentire Review
What do you like best about the product?
Implementation team, technical knowledge.
What do you dislike about the product?
Nothing to dislike currently, the team has done an exceptional job ensuring all of our needs are met.
What problems is the product solving and how is that benefiting you?
Endpoint security, threat detection,
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