Storylane
StorylaneReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,403 reviews
from
External reviews are not included in the AWS star rating for the product.
Gamechanger for interactive customer education
What do you like best about the product?
Seeing the power of Storylane's interactive demos was a gamechanger for us. The moment I first created a product demo and saw how easy it was to generate through their browser extention, I knew this would be a big value add for us.
While many teams may be using Storylane for Marketing or Sales demos, we are using it in our Support team to provide easy educational guides for customers. Instead of having to read through a long knowledge base article, customers can easy click through a guided demo with Storylane.
While many teams may be using Storylane for Marketing or Sales demos, we are using it in our Support team to provide easy educational guides for customers. Instead of having to read through a long knowledge base article, customers can easy click through a guided demo with Storylane.
What do you dislike about the product?
When creating demos with multiple chapters, it can be a bit cumbersome. I have resorted to recording each chapter and saving in a folder "Demo Sources" and then in a separate folder is where we keep the full demos. From those demos I have to pull the content from the Demo sources to create a multi-chaptered demo.
What problems is the product solving and how is that benefiting you?
Storylane helps us improve customer education and self service. Since starting to use their interactive demos with our customers, we have noticed a reduction overall in the number of live chats and emails that our Support team is handling for the topics covered in the demos we have made.
A fantastic way for someone with no marketing experience to build a demo!
What do you like best about the product?
Storyline has helped me bring my product to life for potential investors. The simplicity of use (as another SaaS founder looking to simplify a process) is fantastic and with little to no previous knowledge of demo software or even much use of screen recording software I created a full interactive guided demo of our software.
What do you dislike about the product?
There are some small areas that would increase productivity, for instance a spell checker across the bubble inputs.
What problems is the product solving and how is that benefiting you?
Storylane has saved me hundreds by negating the need to outsource this process.
Game changning for our user onboarding!
What do you like best about the product?
What I love most about Storylane is how intuitive and user-friendly it is. I went from being a new user to feeling like an expert in no time. Within a day of signing up, we were already sending Storylane-powered walkthroughs to our clients. It's such a massive improvement over the clunky, long videos we used before. Storylane has truly been a game-changer for us!
What do you dislike about the product?
The only small issue I've encountered is that the Zendesk article embed seems to be broken at the moment, but Storylane's support team is actively addressing it. Other than that, I can't recommend it enough.
What problems is the product solving and how is that benefiting you?
Storylane has helped us solve the challenge of scalable user onboarding and enhanced our help desk articles by embedding specific walkthroughs. This has improved the overall client experience and streamlined our support processes.
Easy to create powerful and intuitive demos
What do you like best about the product?
All-in-1 UI, nice tools and easy to use.
What do you dislike about the product?
Could be better to have an advanced tutorial
What problems is the product solving and how is that benefiting you?
So basically I was able to create a demo using Storylane that shows how our platform works, this way we save time and efforts making it automatically easy.
Great tool, a real game-changer
What do you like best about the product?
It's a very intuitive and easy tool that offers flexibility and very precise data. We've seen a real difference on our website since we have implemented Storylane. And it has a great integration with HubSpot!
What do you dislike about the product?
I'd like to be able to esily create demos in mobile format
What problems is the product solving and how is that benefiting you?
Storylane is the perfect tool to create interactive experience with our SaaS product, guiding contacts step-by-step in our ecosystem of modules and features.
So easy it takes less than 15min
What do you like best about the product?
It's so easy, the design is elegant and it looks so professionnal. Anybody can understand it quickly
What do you dislike about the product?
I can't imbed it in Intercom :( it would be such an amazing feature
What problems is the product solving and how is that benefiting you?
It gives an inside of the software for our website
A fantastic tool for showcasing our solution
What do you like best about the product?
A very intuitive tool for capturing both the user and administrative steps when interacting with our solution. Perfect for Demos and training!
Integrations with our CRM allow us to capture leads from views and through specific Call to Actions - likewise the reporting and analytics are very comprehensive.
Integrations with our CRM allow us to capture leads from views and through specific Call to Actions - likewise the reporting and analytics are very comprehensive.
What do you dislike about the product?
It would be nice if reports could be exportable in PDF or HTML, rather than just csv but that is a minor point.
What problems is the product solving and how is that benefiting you?
Demonstrating our solution in an interactive way without having to arrange lengthy post-discovery sessions.
Very helpful for any enablement or training roles
What do you like best about the product?
Easy to use without a lot of technical background. Great tool for creating quick how-to training videos for product features.
What do you dislike about the product?
I don't have any dislikes that I've encountered so far!
What problems is the product solving and how is that benefiting you?
As processes change this is an easy way to quickly record updates.
Helpful solution to ease Support and Customer service burdens
What do you like best about the product?
Storylane allows my company to produce short, informative videos/tutorials either in a generic format, or tailored to our clients - to help them navigate our product and services. The ease of creating them is simple and annotating or editing does not take a large effort. Within a week we had 10 different options to trial with our clients and they were very well received.
What do you dislike about the product?
I haven't explored too deeply into other formats of Storylane, so it may be more challenging for larger corporations.
What problems is the product solving and how is that benefiting you?
Explaining in curated terms features and opeational aspects of our products, without having to repeat Screenshots/bullet points. The videos are clear and we can add in extra detail, rather than a straight video of the action.
Storylane is a game changer
What do you like best about the product?
I pushed to get Storylane on day 1 of my founding Product Marketer role. Since then, we've used it primarily to enable our customers and colleagues. We're now using it to build a demo hub that will wow our prospects.
I'm bullish on interactive demos. I'm even more bullish on Storylane.
-Easy to use
-Easy to get started
-Great team
-Easy to integrate into Hubspot
I'm bullish on interactive demos. I'm even more bullish on Storylane.
-Easy to use
-Easy to get started
-Great team
-Easy to integrate into Hubspot
What do you dislike about the product?
I want to be able to delete multiple steps as we edit a demo rather than one by one.
What problems is the product solving and how is that benefiting you?
Showcasing our platform in the best way possible without overwhelming existing customers, colleagues, and prospects.
showing 871 - 880