eFax Corporate
Consensus Cloud Solutions, Inc.External reviews
186 reviews
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External reviews are not included in the AWS star rating for the product.
Effortlessly Manages Our Business Communications
What do you like best about the product?
I like the simplicity of eFax Online Fax Service, and how easily manageable it is. The ability to sort faxes into folders is really helpful, as it allows others to quickly view folders to find legitimate faxes from random ones. Assigning tabs also helps. Additionally, the initial setup was very simple.
What do you dislike about the product?
It would be helpful if eFax Online Fax Service could identify spam faxes and have a designated folder for such.
What problems is the product solving and how is that benefiting you?
I use eFax Online Fax Service to receive referrals and clinical authorizations. Its simplicity and folder organization make it easy to manage and sort faxes, helping others quickly find legitimate ones among random faxes.
Efficient Fax Solution with Room for Interface Improvement
What do you like best about the product?
I like eFax Online Fax Service for its speed and accuracy, along with its availability. The user-friendly inbox makes it easy to see everything in one spot, which is perfect for our needs at a small law firm. I also love that I can fax directly from my email, specifically from Outlook, which adds a lot of convenience for outgoing faxes. The feature of being able to fax hundreds of pages electronically solves the problem of fax size for us.
What do you dislike about the product?
I don't like that I have to go through a few steps to preview an incoming fax prior to downloading. I wish there was a preview in the inbox without downloading.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service allows me to fax hundreds of pages electronically, offering speed, accuracy, and availability. It's user-friendly, and I love faxing directly from my email with everything visible in one spot.
Easy-to-Read, Easy-to-Send Faxes
What do you like best about the product?
Easy to read and print faxes. It's also easy to send a fax.
What do you dislike about the product?
I wish it had an easier way to receive billing statements via email rather than logging in each time. It would be helpful for accounts payable to have a way to do that.
What problems is the product solving and how is that benefiting you?
It helps us communicate with doctor's offices on plans of care for our Team Members
Secure and Reliable Faxing with Easy Record Access
What do you like best about the product?
I like that I can see fax history from years ago with eFax Online Fax Service. This feature is great for keeping records in case I ever lose the physical copy. I also find the initial setup to be pretty easy. I called customer support a while ago, and they helped me quickly.
What do you dislike about the product?
I wish eFax Online Fax Service was capable of letting us see pending faxes, and the process that it is currently going through. I send big faxes often, and it is a bit annoying to not know whether or not it sent or failed.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service provides a secure communication method, required by some recipients, and offers fax history, useful for keeping records if I lose physical copies.
Effortless Document Handling with eFax
What do you like best about the product?
I like eFax Online Fax Service because it allows me to easily send and receive documents that would otherwise take days to mail. The ease of sending and receiving faxes is a big plus for me, and the system is very straightforward and easy to use. I also appreciate that it allows us to store contacts, making it easier to send documents to the same company in the future. Additionally, the initial setup was very easy.
What do you dislike about the product?
I wish I wouldn't receive so many spam faxes. There are faxes that are received that would be nice if they did not appear because they have nothing to do with our business.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service lets me send and receive documents quickly, avoiding postal delays. It's straightforward, easy to use, and the contact storage simplifies sending documents to frequent contacts.
Convenient Paperless Faxing, but Recent Sending Issues and One-Page Limits
What do you like best about the product?
I like not having to print a lot of paper in order to send a fax. When eFax is working properly it's very convenient.
What do you dislike about the product?
Lately I have to download what I'm going to fax then print to pdf in grayscale in order to be able to send. I also can only send one page at a time or the fax will be unsuccessful. I used to send up to 10 pages at a time but now I have at least 3 or 4 unsuccessful faxes a day.
What problems is the product solving and how is that benefiting you?
Customer support is who told me to start downloading my fax page then print to pdf in grayscale which sometimes works and sometimes doesn't work. Honestly eFax is only beneficial if it work.
Easy Faxing with Room for Improvement
What do you like best about the product?
I find eFax Online Fax Service easy to use and really simple for saving contacts to the recipient list, which is great for recurring document submissions. It offers a convenient way to send and receive faxed documents from companies in our industry and potential clients. The initial setup was very simple and fast, which was a big plus.
What do you dislike about the product?
I wish I could view unsuccessfully sent faxes. It would help me identify which document needs to be resent.
What problems is the product solving and how is that benefiting you?
I use eFax Online Fax Service for sending and receiving faxed documents conveniently, saving time with an easy-to-use interface and simple contact management.
Effortless Faxing Without Paper Hassles
What do you like best about the product?
I like knowing I can log in and see copies of any faxes I have sent and received without having to keep any paper records. It cuts down on the time I have to take to save faxes in a separate place. Also, it's very easy to set up. eFax Online Fax Service helps my team by eliminating the need for a physical fax machine in the office and keeps records for us.
What do you dislike about the product?
I don't have many complaints, although I wish I could enter an additional email address to receive confirmation when sending a fax instead of having to choose from the drop down menu of previously saved emails.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service eliminates the need for a physical fax machine and keeps digital records, reducing my workload by allowing me to access sent and received faxes online without paper.
Effortless Faxing with Instant Notifications
What do you like best about the product?
I like that it's easy to send and receive documents to companies requesting files. I appreciate that I am emailed when I get a fax, which cuts down the time on checking to see if I have faxes. I can just pick up my phone and receive the notification and preview the fax. The initial setup was very easy.
What do you dislike about the product?
I'd like to filter out spam faxes. Just be sent to a 'spam' folder.
What problems is the product solving and how is that benefiting you?
eFax Online Fax Service makes it easy to send and receive documents with insurance companies, and receiving email notifications cuts down on the time checking for faxes.
Streamlined Faxing, Needs Improved Notifications
What do you like best about the product?
I like that eFax Online Fax Service keeps things paperless, which makes managing faxes simpler for me. I also appreciate the notifications of new faxes, as it means I'm not constantly checking the fax machine. Setting up the service was easy too.
What do you dislike about the product?
I need notifications on failed faxes, like an email when faxes fail.
What problems is the product solving and how is that benefiting you?
I find eFax Online Fax Service keeps it paperless and simplifies things by sending notifications of new faxes, so I'm not constantly checking the fax machine.
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