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4-star reviews ( Show all reviews )

    NishantKandpal

Proactive monitoring has protected our assets and delivers early alerts from hidden threats

  • April 06, 2026
  • Review from a verified AWS customer

What is our primary use case?

We are using Cysiv and SIM technologies. We also researched and implemented CloudSEK XVigil. We use CloudSEK XVigil for deep dark web monitoring and credential harvesting. Anything exposed to the dark web triggers a notification related to our organization.

We also use B-Vigil, which focuses more on attack surface management, while CloudSEK XVigil is dedicated to deep dark web monitoring.

We use CloudSEK XVigil as a prevention tool. It will not automatically prevent incidents, but instead sends us critical alerts. After taking multiple confirmations to determine whether a particular alert is legitimate, we take the necessary action.

CloudSEK XVigil identifies if any assets critical to our organization have been exposed to the dark web or what type of services have been exposed. It provides alerts before a disaster occurs, allowing us to receive notification and rectify issues before they happen again.

We have integrated CloudSEK XVigil with our Cysiv tool.

What is most valuable?

We are receiving real-time alerts. If any alerts are categorized as high or critical, they are converted into a ticket management system for us to work on. Regarding ransomware, there is currently no case, but CloudSEK XVigil is a notification tool that analyzes and correlates everything to notify us if something will occur. If a ransomware attack were to happen, it would notify us a few minutes or a few hours before, informing us that a particular asset has been exposed and that this exposure could create a ransomware attack in our environment.

Regarding reports, we have automated all reports we receive on a weekly basis. With over ten thousand employees, we identify which users' email IDs or passwords have been exposed outside the environment and receive those notifications in our reports. The report generation has been fully automated.

What needs improvement?

The dashboard is good, but I want to make it more mature with additional features so that we can view all the services we use and all critical notifications in a unified platform. More features should be included in security terms so that everyone can see one dashboard and check all relevant things regarding what is happening in our environment and what is being monitored.

Additionally, there are modern advancements in AI technology. I want CloudSEK XVigil to introduce new AI technologies, including GenAI and agentic AI, which would help us generate reports more efficiently.

For how long have I used the solution?

We have been using it for the last two years.

How are customer service and support?

Technical support is good, and I rate it nine out of ten.

Which solution did I use previously and why did I switch?

When I was part of Dalmia Bharat Group, my previous company was using Cybel, which is similar to CloudSEK XVigil.

What was our ROI?

We are getting a return on investment with CloudSEK XVigil. Last month we had a meeting where they showcased their ROI data from the last two and a half years of their partnership with us. They presented a ROI analysis which we subsequently showcased to our leadership team and promoter's team. We are definitely getting the return on investment and experiencing benefits from this tool.

What's my experience with pricing, setup cost, and licensing?

The pricing is good because this is a premium feature. I am focused on my company's assets, and if paying a slightly higher price ensures my devices will not be exposed to the environment in a negative manner, that is acceptable. I want my assets to be exposed in a positive way. If my assets expose negative information, ransomware attacks and other serious issues could occur. The pricing is average, but considering the services provided, it is good value. If I am paying ten thousand or one lakh extra, but receiving quality services and complete satisfaction, the investment is justified.

What other advice do I have?

We completed a proof of concept for B-Vigil a few months back and discussions are still ongoing. I have been in cybersecurity for almost twelve years. We purchased CloudSEK XVigil with help from a partner distributor. I have a team of six people who all use this tool, as we have multiple tools here and CloudSEK XVigil is one component of our security infrastructure. CloudSEK XVigil is very advanced with automated features and AI capabilities. I would definitely recommend CloudSEK XVigil to anyone. I rate this product nine out of ten.


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