Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Easy to use but need better reporting capability
What do you like best about the product?
Easy to use and initial setup. Like the dynamic graph.
What do you dislike about the product?
Not too stable - needs to refresh often, especially when changing filter creterias. Need a better reporting capability and export to excel.
What problems is the product solving and how is that benefiting you?
Outreach is able to integrate with D365 well, especially with the look-up values field.
One of the best email tools out there
What do you like best about the product?
I've used outreach as an AE and now my sales team uses Outreach. It's great because a lot of my new hires have had previous experience with Outreach, which makes training and onboarding a lot easier. I've had good experiences with their sales and support teams. Their online chat is also really quick and convenient. The gmail integration is great even though I have to refresh my browser often to reconnect it, but that's more of a gmail thing rather than an outreach thing. I love the outreach chrome extension, ease-of-use, snippets, and google calendar integration. Outreach is definitely a must-have for me and my sales team.
What do you dislike about the product?
The process for bulk uploading contacts from Salesforce into Outreach is slightly more cumbersome than other tools I've used. Other than that there's nothing I dislike about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach helps us automate follow-up and outbounding efforts to maximize efficiency. I can't imagine how long our process would take without it.
Great tool- more technically impressive than other software on the market, but no customer support.
What do you like best about the product?
Flexibility and customization of the product
What do you dislike about the product?
Lack of support, lack of training, staff uninterested in helping new customers
What problems is the product solving and how is that benefiting you?
Helps to send emails in mass and provide organization to chaos. Gives our team a unified tool for messaging
Automation at its best
What do you like best about the product?
The upside of using Outreach was being able to customize emails and setup sequences with just a few steps. I was able to close more deals in a shorter amount of time.
What do you dislike about the product?
I do wish it would let you see who opened your emails from your mobile device and directly from your Gmail for ease of convenience.
What problems is the product solving and how is that benefiting you?
Outreach helped me stay on top of follow up without wasting a ton of time. I was able to present what I needed and, from there, send and go. I received many replies
Outreach is a must have when it comes to prospecting.
What do you like best about the product?
It is so easy to use and really streamlines my processes.
What do you dislike about the product?
No dislikes at all. Outreach is the best!
What problems is the product solving and how is that benefiting you?
Outreach is helping me stay orginzed with my prospecting motions. It provides valuble insight into the strenghts and weeknesses of my messaging.
Really good tool for scheduling emails and being on top of cadence!
What do you like best about the product?
Outreach has really good features and functionalities with regard to scheduling emails, creating different cadences, the ease of adding contacts from salesforce to the cadence as well.
What do you dislike about the product?
Nothing as such yet that I think can be changed. It's been pretty helpful. For the sake of mentioning though, I can say the UI can be a little more friendly than it already is.
What problems is the product solving and how is that benefiting you?
- The Salesforce integration to figure out who is in active cadence, and who need to be reached out to
- Ease with which you can edit, create, delete and add people to cadences
- Scheduling emails is an easy thing in Outreach as opposed to any other tool.
- Ease with which you can edit, create, delete and add people to cadences
- Scheduling emails is an easy thing in Outreach as opposed to any other tool.
Super useful tool for enabling powerful Sales
What do you like best about the product?
I like the ability of the system to setup powerful Sequences & at the same time, link your Linkedin Sales navigator account and send invitations to the prospects
What do you dislike about the product?
There is no automated way to drive customers to a different sequence-based on their opens & click rates.
What problems is the product solving and how is that benefiting you?
Creating multiple levels of touch points with prospects automatically and also managing multiple sequences at once, setting up a new sequence is very simple and easy.
Not out of Reach
What do you like best about the product?
The reporting is very helpful to show which users are performing and which aren't. It helps you not have to micromanage a team.
What do you dislike about the product?
Need to refresh every time you have added information and prospects to the sequence due to it being a Cloud-based system.
What problems is the product solving and how is that benefiting you?
The team has easy dialer functions and is able to disposition the call easily and see the next steps in sequence.
Lightly used but useful tool. Has potential for more.
What do you like best about the product?
Bulk email is the main tool I use, Tasks are handy to use I just personally forget to use them.
What do you dislike about the product?
The lack of making email lists or filtering prospects. When bulk composing I have to go through the list and deselect extra emails or opted out emails is time consuming.
What problems is the product solving and how is that benefiting you?
Easily outreaching most of my book to keep coverage up.
Best SDR tech stack
What do you like best about the product?
So much cleaner insights on engaged prospects than other platforms
What do you dislike about the product?
Ai insights were questionable on what was truly the best operating sequence for insights
What problems is the product solving and how is that benefiting you?
Allows us to continue to reach broad audiences with a micro focus with sequences that hone in on what it is that is pertinent to that particular prospect that we are after.
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