Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Automation and Insights for a streamlined process
What do you like best about the product?
I love that outreach allows my team to send emails, sequences, track opens and engagement and has all of the reporting on success rates. We can upload templates and build out email sequences for automating touchpoints. We can also see metrics on which emails are doing well or not. I love seeing when emails are being opened but specific individuals and where they are opening them from. The email plugin I perfect too!
What do you dislike about the product?
Not too much here. The platform forces you to update your password every once in a while so will log you out if you haven't changed.
What problems is the product solving and how is that benefiting you?
Allows us to automate our teams outreach and email process throughout the sales cycle.
Pretty good tool for prospecting
What do you like best about the product?
It's very easy to use. You can build sequences quickly and they work well. Adding new team members is also pretty easy.
What do you dislike about the product?
It has a few limitations. One of the clearest is that it doesn't have an SMS feature, much less two-way. It's also on the pricier side. Their customer support also lacks quality, very slow to respond and resolve things.
What problems is the product solving and how is that benefiting you?
At first, when we heavily relied on cold calling it was very effective there. The fact you can build campaigns easily and quickly on it meant that we could test multiple things at the same time and easily track what worked and didn't work.
Great tool for automating outreach to top of funnel prostpects
What do you like best about the product?
automation of traditionally manual top of funnel tasks
What do you dislike about the product?
sometimes hard to find functionality in the menu.
What problems is the product solving and how is that benefiting you?
automatining outreach to top of funnel prospects
Great email marketing tool
What do you like best about the product?
It's incredibly easy to use and has a lot fo great features for setting up sequences.
What do you dislike about the product?
The admin management is not very user friendly.
What problems is the product solving and how is that benefiting you?
It solves our need to build automated sequencing.
Intuitive
What do you like best about the product?
The integration with Salesforce and LinkedIn and the intuitive Outreach UI made using the platform seamless.
What do you dislike about the product?
Not much to dislike, the platform definitely had more to offer than what I was using on a daily basis.
What problems is the product solving and how is that benefiting you?
Making prospecting a lot more efficient and less boring manual tasks.
An Essential Email Tool
What do you like best about the product?
It integrates well with different software, which is a fantastic tool. It definitely helps with productivity and customer success.
What do you dislike about the product?
Sometimes it doesn't respond quickly and tends to slow down the workflow````````````````````````````````````````````````
What problems is the product solving and how is that benefiting you?
It is to increase our online presence and drive traffic to the site. We use it to get customer reviews
Helps with outbound activity and prospecting
What do you like best about the product?
I like outreach for the ability to organize tasks as well as set up meetings. Great tool to save time when emailing a large number of prospects.
What do you dislike about the product?
How the outbound emails and calls are associated with spam. When prospects receive emails or calls, it notifies them of a spam alert.
What problems is the product solving and how is that benefiting you?
saves times, organizes activities and allows me to make more calls everyday. Great for reporting from a management stand point as well.
Makes sales and marketing easy for any sales professional
What do you like best about the product?
I love the automated dialer. The ability to take notes during the call in the interface. Automated emails. While I am calling, I can look up everything I need to know about the prospect via LinkedIn and the company. It easily integrates with Salesforce and ZoomInfo.
What do you dislike about the product?
Attacking everyone in an account one at a time is difficult because everything is in task format for my day. If a task is due and it's down at the bottom of task list I may not get to it by the end of the day. It could be several days because I am constantly adding to my pipeline new prospects.
What problems is the product solving and how is that benefiting you?
Sales automation. It allows me to plan out my day. Track my calls and when I am having the most success calling people. I love that it reminds me to reach out to prospects that otherwise I would have forgotten about, that didn't want to take a meeting now but are open to talking in 6 months, and I call them when the timing is right.
Excellent product and easy to use.
What do you like best about the product?
Best thing I like is that you can choose any no and go back to your records and browse all the notes.
What do you dislike about the product?
I wish if this can be accessed through mobile
What problems is the product solving and how is that benefiting you?
Reaching out to customers any part of the world.
Sales enablement at its finest!
What do you like best about the product?
I implemented Outreach in Q4 last year, and is a game changer. I was able to automate all the incoming leads and campaign leads into sequences for my team, has greatly increased engagement.
What do you dislike about the product?
The tool is not the easiest to pick up from an administrative perspective, although its knowledge base, courses and webinars help. Takes a while to implement and get a team ramped up if you do not have experience implementing this type of software.
What problems is the product solving and how is that benefiting you?
Sales are reaching out to more leads with more personalized touch points. Reps do not have to worry about what they need to do on a daily basis as if the platform is used properly it tells you what your priorities are.
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