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Reviews from AWS customer

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External reviews

3,533 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alex P.

Great insights

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Compared to similar tools Outreach has an intuitive interaction and gives great insights through the analytics for A-B testing.
What do you dislike about the product?
I cannot think of anything worth noting.
What problems is the product solving and how is that benefiting you?
With outreach we do not lose touch of leads that would in other cases get lost in the masses within our CRM. This way we can make sure we are connecting with as many as we can.


    Hospital & Health Care

Outreach is a highly efficient tool.

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
The ability to contact thousands of individuals with minimal set up time.
What do you dislike about the product?
The lack of personal nature of email blasts
What problems is the product solving and how is that benefiting you?
1) Contacting territories in hours as opposed to weeks
2) Uptick in scheduled presentations


    Information Services

Single most effective tool for outbound sales reps.

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Outreach has allowed me to vastly expand the number of prospects I reach daily. I am able to create targeted sequences to execute persona-based messaging and account-based strategies. The numbers speak for themselves to show this is a scalable tool - I realized over a 150% increase in demos booked per month after adopting Outreach.
What do you dislike about the product?
Nothing at this point. Email tracking has been significantly improved and customer support has been highly responsive to any questions/concerns.
What problems is the product solving and how is that benefiting you?
Scale - we have scaled our outbound team from 5 to over 20 reps this year. Outreach has been the backbone of our outbound messaging and prospecting.
Recommendations to others considering the product:
Invest in this tool. It has been the backbone of our outbound sales team's growth and success.


    Internet

Great overall product - love the templates

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
I am a huge fan of the email templates. This has made reaching out to customers an easy part of my daily workflow.
What do you dislike about the product?
No dislikes! Overall, I am very pleased with Outreach.
What problems is the product solving and how is that benefiting you?
As a Customer Success Analyst, I spent a lot of time interfacing with clients and empowering them to use our software. Preparing and sending materials to clients via email has never been easier!
Recommendations to others considering the product:
Use Outreach to automate the tasks you spend the most time working on!


    Javier C.

Success In A Bunch

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
The best thing that I like about Outreach is that you have total control over the way your messages will be perceived by potential customers. From sequence scheduling to tracking engagement, it allows me to be efficient with my time. I view Outreach as a way to make money in your sleep. With customizing the right schedule and disbursement methods, it allows me to focus on what matters most : prospecting and cold calling!
What do you dislike about the product?
As of right now, I think that a company should not have a limit on how many emails they choose to send to one company in a day. Everyone has there own system and if we are aware that we potentially can be blocked by sending too many emails at once, then that is our fault. I say this because I found a way to send 30 in one day as long as I do a good job at disbursement and verification.
What problems is the product solving and how is that benefiting you?
Efficiency. Cutting down time in a particular area will create time in another and it allows us to focus on what drives leads that lead to money: prospecting and cold calling.


    Avery E.

I really enjoyed this product!

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Outreach was able to save me time, which is something that has always been important to me.
What do you dislike about the product?
I didn't dislike anything to be honest. Great product!
What problems is the product solving and how is that benefiting you?
My number one problem: There are not enough hours in the day. Outreach allows it's users to be more productive and efficient.


    Mindy C.

My communication with prospects is made easy and Efficient with Outreach.

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
The ability to use sequences is a game changer for me. It allows me to quickly communicate with prospects with a very thoughtful message. I am also able to see the success of my messages and tweak as needed. I cann not say enough how much time Outreach saves me. I looooooove it, and my work day depends on it.
What do you dislike about the product?
I wish I could mass send emails to prospects instead of having to individually send out emails and marketing sequences to each one.
What problems is the product solving and how is that benefiting you?
Huge time saver for me. I am able to craft well thought out emails and marketing sequences and quickly send them out over and over again. It is so nice to be able to kick out a template that is thorough and well written without even having to think. I am also able to see the success of my messaging and quickly make changes if I need to. This is a must have tool for all sellers and marketing departments.


    Internet

Sales Development Manager

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
I love the ability to plan out multiple touches on prospects from SFDC - no one's memory is good enough to remember to touch on regular basis. I love planning out the week on Sunday, knowing that the team is going to be hitting their call numbers and email numbers during the week.
What do you dislike about the product?
I wish there were more options under the edit prospect section. I'd also love to see what the last activity in salesforce is without opening the link at the bottom of the edit. Overall, the product is very functional and support is extremely quick to respond which is always a great sign.

Some elements of the UI are clunky (icons are either hidden or difficult to find.

Integration with Tenfold is very important to us - we'd like that to be released.
What problems is the product solving and how is that benefiting you?
We are solving for the multiple touch problem - when you have thousands of prospects, it is impossible to ensure they are all being nurtured. This gives my team the ability to login first thing and GO. It takes out the guesswork and saves us valuable time.
Recommendations to others considering the product:
Integration with Tenfold is very important to us - we'd like that to be released.


    Computer Software

Really helpful tool that eliminated a lot of manual follow uo

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Automatically sending emails to prospects and accounts.
What do you dislike about the product?
Sometimes can be buggy and cant drop everyone in a sequence.
What problems is the product solving and how is that benefiting you?
Saving time writing emails to prospects.


    Computer Software

Love it!

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
Best tool Ive invested in for my team! Product is feature rich, super responsive support team, great leadership. Cannot say enough about this tool and team!
What do you dislike about the product?
Nothing as of now. Very satisfied with the product
What problems is the product solving and how is that benefiting you?
Reaching as many prospects as possible with customized messaging, determining which messaging is resonating, and standardizing on best practices from that data. We have improved our open rates and response rates which has translated to increased revenue.