Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach.io - A Lifesaver!
What do you like best about the product?
I love that Outreach helps connect me to my prospects when the time is right. Sending out emails across several time zones to several different types of people offering several different services is such a challenge to keep on top of. Thanks to Outreach I don't have to worry that my emails are going out on time. I can quickly assign follow up tasks, and better target our ideal customers.
What do you dislike about the product?
Not necessarily a dislike - but an improvement would be allowing different types of emails. My industry has seen a lot of success with embedded video emails, and at this time this is not something Outreach currently supports.
What problems is the product solving and how is that benefiting you?
Prospecting is a time consuming chore. Thanks to Outreach's automation - I spend less time manually prospecting and more time nurturing leads and tasks don't fall through the cracks.
Incredible lead-generating tool - easy to use yet so powerful.
What do you like best about the product?
I like how the heavy-lifting is done for me - each task auto-populates each day - so all I need to do is dive in and complete them.
What do you dislike about the product?
If I land an appointment with someone, I'd like the other tasks associated with that account to disappear.
What problems is the product solving and how is that benefiting you?
I am speeding up the time it takes to set quality appointments - meaning more opportunities - meaning hitting quota faster.
Recommendations to others considering the product:
Take the time each day to dive into Outreach - this is the secret sauce - the less time you spend in Outreach, the less appointments and opportunities you will have.
Great for sourcing prospects and optimizing workflow.
What do you like best about the product?
360 view of calling all in line for efficiency.
What do you dislike about the product?
Slows down salesforce when opening tabs.
What problems is the product solving and how is that benefiting you?
Optimizing my day. I can reach out to tons more people when utilized.
Recommendations to others considering the product:
Focus on good sequences.
I used this as an SDR prospecting into companies with 5k plus employees.
What do you like best about the product?
Good for sending emails. Automation features can be helpful.
What do you dislike about the product?
Too much unhelpful info featured in task and prospect views. Not easy to find past interactions and notes amongst the noise.
What problems is the product solving and how is that benefiting you?
Can send more emails faster.
Recommendations to others considering the product:
Set up your integration with your CRM perfectly before you start using it.
Outreach has helped me be more efficient!
What do you like best about the product?
I like the seamless integration with Salesforce, it allows for a very quick transfer of data to and from. The overview page is very helpful when reaching out to prospects as it pulls linkedin data, shows time zones and much more.
What do you dislike about the product?
It would be great if there was a follow up task was an option - When I complete a single task (call a prospect) then if I was prompted with a tab to see if I would like to set up a separate follow up task would be helpful.
On the prospect screen there is too much data logged from Salesforce -
"Salesforce Plugin pushed data m from Outreach_Prospect_ID__c:Outreach_Active_Sequence_Name__c:_Sequence_Step_Due_Date_Time__c: 2016-11-14T14:44:39.000+00:00, Outreach_Status__c:"
If this type of data could be hidden on the screen it would appear much cleaner and there would be nit issues looking for notes on the page.
On the prospect screen there is too much data logged from Salesforce -
"Salesforce Plugin pushed data m from Outreach_Prospect_ID__c:Outreach_Active_Sequence_Name__c:_Sequence_Step_Due_Date_Time__c: 2016-11-14T14:44:39.000+00:00, Outreach_Status__c:"
If this type of data could be hidden on the screen it would appear much cleaner and there would be nit issues looking for notes on the page.
What problems is the product solving and how is that benefiting you?
I can focus more of my time on prospects, using outreach has automated a lot of time consuming processes.
It allows for sorting of tasks by phone, email, research. This feature has been particularly helpful while sending multiple emails at once, phone calls etc.
It allows for sorting of tasks by phone, email, research. This feature has been particularly helpful while sending multiple emails at once, phone calls etc.
Recommendations to others considering the product:
If you have an issues, schedule a training session with outreach. If there are any issues the Outreach team is quick to reach out and customize their platform to suit your needs.
Outreach review
What do you like best about the product?
Makes sales automation much easier and allows me to increase scale for my team
What do you dislike about the product?
A little hard to use in the start. Took a while to get a grasp on it.
What problems is the product solving and how is that benefiting you?
Helped my team increase response rate and close 20% more accounts
Recommendations to others considering the product:
Over all great product
Great features but a basic tutorial would be nice
What do you like best about the product?
My skills with Outreach are limited but I love being able to see when someone opens up an email I sent. Sequencing allows for relatively hands-off follow ups so I can utilize my time prospecting, etc.
What do you dislike about the product?
The number one issue I find with Outreach is I just don't know enough about it. I was never formally trained so really do not know the full extent of functionality. An intro demo would be nice so users can walk themselves through the platform.
What problems is the product solving and how is that benefiting you?
Frees up my time by sending automated emails. Also allows me to recognize when a prospect opens my messages. As soon as I see a pop up I call them bc I know they're available at that moment.
Recommendations to others considering the product:
Provide training program.
Simply the best outbound sales enablement tool
What do you like best about the product?
Outreach helps sales team be more productive at handling volume of leads with ease. When you want to touch a lot of prospects at scale per rep, you need a tool that can do it like clock work. Outreach helps you do that.
What do you dislike about the product?
It's a bit complicated. If you are familiar with using other email marketing tools with custom work flows and campaigns, then some of the functionality would come easier to utilize.
What problems is the product solving and how is that benefiting you?
We wanted to reach cold prospects at scale. We want to increase the quantity and quality of leads generated. We also want to automate some of the personalization and customization of messages to make the emails more relevant to the recipients.
Recommendations to others considering the product:
Make sure you have a systemize way to create templates. If you don't follow a good naming convention and there are a lot of different users sharing templates, it's going to get really ugly really fast.
I would recommend
What do you like best about the product?
I like that it prioritizes my daily tasks and outlines the contacts that I should reach out and speak with.
What do you dislike about the product?
I dislike that it shows that an email was opened by the prospect even though I was the one opening the send message to make sure it was sent properly.
What problems is the product solving and how is that benefiting you?
I enjoy the structure that the platform provides and the sequences that I can place my contacts in, in order to keep them informed.
Outreach For Renewals
What do you like best about the product?
The interface is clean and simple. The learning curve was made easy largely due to the ease of the interface and organization. It is easy to setup a sequence and then see a quick overview of the performance of the email sequence. Being able do A/B testing of emails with a sequence and have Outreach randomly select the email to send is excellent. It require little effort to be able to see what subject lines are performing better as well as what content is performing better. There are several aspects that you can update for prospects on a batch level which is nice as well. A lot to like with Outreach honestly.
What do you dislike about the product?
So far the only thing that I have found that I dislike was the issues I had getting multiple email aliases synced up with Outreach. There were some strange settings that I had to work with support on resolving and it took quite a bit of effort and they struggled to identify the problem for a while.
What problems is the product solving and how is that benefiting you?
We are using it in several aspects, my specific area that I am using it is for customers that are up for renewal of their subscription. We start with a fully personalized email and then use a sequence for easier follow up.
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