Outreach Sales Execution Platform
OutreachExternal reviews
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I work with reaching out to clients as first point of contact for a tech company
What do you like best about the product?
I like that I am able to forget about tasks and come back to a list ready to go the next day
What do you dislike about the product?
sometimes it does not sync well with my email, I have bugs such as lost emails sometimes
What problems is the product solving and how is that benefiting you?
I contact 500-600 people a week, and on different topics so outreach allows me to organize those
Recommendations to others considering the product:
So helpful to those who want to be able to leave their tasks at work and not be
Account Development Manager
What do you like best about the product?
We can setup the sequences and not worry about follow-up.
What do you dislike about the product?
It seems kind of clunky when I try to load csv files.
What problems is the product solving and how is that benefiting you?
Due to the inbound leads and campaigns we have it is an awesome tool to help support.
Recommendations to others considering the product:
I have used other solutions similar to Outreach, and Outreach is the best.
I recommend Outreach as a tool for managing a territory.
What do you like best about the product?
I like how Outreach helps me manage my day while connecting me with as many people as possible to provide specific, value added content.
What do you dislike about the product?
Would like to see them add calendar sharing and an easier way to add multiple prospects for other websites.
What problems is the product solving and how is that benefiting you?
Outreach helps me communicate more effectively across a wide market. It is an excellent productivity tool!
Outreach making life easier
What do you like best about the product?
Outreach is great for handling your emails to prospects. I love that I can see when they've viewed your emails and how many times. The 360 view is especially helpful for getting a high level view of what your day looks like.
What do you dislike about the product?
It definitely glitches sometimes but that is to be expected. Sometimes I have trouble locating a prospect just by name and have to go back and use their email to search but overall these are minor issues.
What problems is the product solving and how is that benefiting you?
Reaching large amounts of people with the same message and saving valuable time. You are able to really view the habits of certain prospects that you would never see otherwise. This helps analyze your approach to them and make it more tailored to the best way to reach them.
Outreach
What do you like best about the product?
makes it easy for automated sales and follow ups
What do you dislike about the product?
not too easy to setup sequences and use and setup process takes longer than I'd like mapping to leads
What problems is the product solving and how is that benefiting you?
makes it easy to follow up with thousands of clients
Outreach has been an amazing tool with a few things I would change.
What do you like best about the product?
The automatic follow up has made my job so much easier. The fact that I can strategically plan when to send emails and only have to enter a contact once is very helpful.
What do you dislike about the product?
I dont like that if I get an automatic response the contact is paused. I wish I was personally notified every time a contact was paused.
What problems is the product solving and how is that benefiting you?
Again, the automatic follow up is a game changer. A salesman is only as good as his follow up.
Recommendations to others considering the product:
If Business Development is important to your company, Outreach is an extremely necessary tool.
Survey for Outreach
What do you like best about the product?
I like the ease of use, and how it is user-friendly.
What do you dislike about the product?
When i pull an excel sheet that it doesn't take into account hidden features on Excel
What problems is the product solving and how is that benefiting you?
I am solving my time, i do not have time to focus on emails and follow ups. I like how i can set it up and leave it alone.
Beginner
What do you like best about the product?
I started using Outreach beginning of 2016 and stopped using it for awhile due to work responsibilities. I started using it again almost everyday and it is great. I think that is more that I could but just haven't figured it all out yet.
What do you dislike about the product?
The only issue I see is the time. I'm not sure if it is from SFDC working with Outreach but sometimes it seems to be slow.
What problems is the product solving and how is that benefiting you?
I have to reach out to customers via email multiple times. I can set up a sequence and not worry about following up manually.
Outreach has helped save a lot of time by having the pre-set sequences ready to send out my emails.
What do you like best about the product?
I don't have to worry about trying to remember when I need to send the next email in my sequence.
What do you dislike about the product?
It doesn't notify me if the sequence is stopped.
What problems is the product solving and how is that benefiting you?
The biggest thing for me is I save a ton of time! It allows me to focus on the other tasks that I have going on.
Recommendations to others considering the product:
Do it, you'll save a lot of time that can be better used doing other tasks.
Simple, Structured solution for creating email sequences and templates
What do you like best about the product?
I like how simple the UI is. I think that the functionality and options available when creating templates or sequences is very comprehensive.
What do you dislike about the product?
I have not come across anything that I didn't like about the software
What problems is the product solving and how is that benefiting you?
regular communication with existing client base. creating sequences/templates for consistent client engagement. I've found that Outreach can help me be much more efficient with clients out 6 months or longer, while I focus more direct/custom engagement with clients coming up to renew in the next 2 quarters.
Recommendations to others considering the product:
I would highly recommend using Outreach if you are trying to find a solution that will help you manage and track, efficiently, communication with customers.
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