Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach makes my life easier
What do you like best about the product?
Outreach makes prospecting client leads so much easier. I love how the follow up emails are done for me. The ability to customize email sequences has made my job so much easier as a business development executive.
What do you dislike about the product?
Sometimes when a prospect replies to one of my emails in a sequence, they'll still continue to receive emails as if they haven't responded yet.
What problems is the product solving and how is that benefiting you?
I used to spend several hours each week emailing potential clients one by one... no more! The ability to reach out to multiple people/email addresses at once is so convenient.
Recommendations to others considering the product:
Try it! It's a fantastic product.
Outreach is game-changing
What do you like best about the product?
The ability to conduct all of my daily workflow on one system that understands my business
What do you dislike about the product?
That I can't access my contacts stored in Outreach from my phone
What problems is the product solving and how is that benefiting you?
The ability to track and manage all of my outreach, follow up, and study the affects of these campaigns over time.
Recommendations to others considering the product:
If you need a tool that allows you to conduct daily sales workflow in one place (and that can integrate with a system like Salesforce), and allows you to benchmark and analyze your outreach efforts, there is no better system.
OUtreach
What do you like best about the product?
makes it easy to follow up with my clients and existing accounts
What do you dislike about the product?
reports arent that great and it takes a while to setup sequences.
What problems is the product solving and how is that benefiting you?
makes it alot easier for me to communicate internally and externally with clients
Useful outbound tool, needs polishing
What do you like best about the product?
Outreach helps you reach more people by automating email prospecting in a way that's still personal. The ability to do call after call with just a couple of clicks is quite effective. SalesForce integration and A/B testing come in handy also.
What do you dislike about the product?
It falls short once you have the first answer and need to follow-up. Tracking and reporting is quite limited, email & call logging is not always accurate and there's much more automation needed to make this tool complete.
What problems is the product solving and how is that benefiting you?
Running email outbound campaigns is easier and more efficient, saving a lot of time with automated sequences. It helps get in contact with more people, but it becomes cumbersome right after that. Good for measuring response and open rates for different approaches.
Recommendations to others considering the product:
It's worth trying for mass prospecting and building various outbound sequences. The tool is a better fit for bulk emailing than calling since it lacks the necessary automation on calls. Following-up, measuring actual campaign results and tracking responses accurately are some of the main weak points.
Outreach - the 'next level' in email I needed!
What do you like best about the product?
"Outreach everywhere" is a really convenient plugin. It makes it very easy to navigate through Outreach using other tools/services that are part of my day-to-day.
What do you dislike about the product?
A bit clunky with new updates from time to time. Sometimes patches take a while to go live - standard growing pains for a service as new as outreach.
What problems is the product solving and how is that benefiting you?
Being able to automatically reach out to new potential clients as soon as they sign up for a trial is helpful - I pair this with my calendly link to allow clients to schedule time to chat. The overall benefit of being able to streamline first contact, to setting up a meeting, with minimal effort on my part, is really great.
Good tool- could use some upgrades
What do you like best about the product?
Outreach saves me a lot of day to day. The automation is key for a sales person. I like the templates you can create for one off emails as well as the sequences.
What do you dislike about the product?
Still have to use add on tools like Boomerang and Gmails extension for canned responses to fill some gaps in functionality.
What problems is the product solving and how is that benefiting you?
Saves a ton of time following up with clients.
Recommendations to others considering the product:
Good purchase.
Customer using it in a sales role
What do you like best about the product?
Ability to see who has opened and responded to emails and create tasks based on this. Also being able to set email sequences.
What do you dislike about the product?
A bit clunky to use. Doesn't sort well and needs better reporting tools.
What problems is the product solving and how is that benefiting you?
Knowing who is viewing emails and effectiveness of campaigns.
Recommendations to others considering the product:
It offers a lot of strengths and I would highly recommend it but be aware of limitations in reporting and views in GUI.
It's been a game changer
What do you like best about the product?
The thing I like the best is the 360 degree view that prioritizes your tasks for the day
What do you dislike about the product?
It is a bit annoying that there is no back button or easier way to navigate
What problems is the product solving and how is that benefiting you?
I'm saving a bunch of time on my email campaigns by being able to email blast customers.
We use outreach everyday
What do you like best about the product?
I like that Outreach is very automated and does a crucial piece of my sales process for me!
What do you dislike about the product?
I have to login to outreach like every other day to have the icon appear on my salesforce integration. Sounds minor but it is rather annoying and takes up time.
What problems is the product solving and how is that benefiting you?
We were spending too much time drafting emails- Now it is all automated
Account Manager
What do you like best about the product?
Great way to organize emails and work, especially with the Salesforce integration
What do you dislike about the product?
Sometimes emails are being sent out with knowing, however this may be more internal/user permission settings
What problems is the product solving and how is that benefiting you?
Enhanced my communication with all my clients. Makes my job easier and saves time.
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