Outreach Sales Execution Platform
OutreachExternal reviews
3,533 reviews
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Good for Sequences
What do you like best about the product?
I like that I can create sequences and set up automated emails.
What do you dislike about the product?
It seems unnecessary, especially if another tool already provides automated email and sequence creation.
What problems is the product solving and how is that benefiting you?
Sequences. It helps me call and email a list of people.
Flexible Contact Sequencing That Empowers Managers and Reps
What do you like best about the product?
Sequencing contacts and being able to add your own sequences, even at a rep level - it's super flexible and empowering for both managers and reps.
What do you dislike about the product?
It can become a bit of a graveyard for old contacts if not maintained and cleaned up regularly. Around once a quarter, reps clear out everyone from cadence. It could also be more intuitive to see previous conversations and activity with a contact, that may have come from another rep.
What problems is the product solving and how is that benefiting you?
Outreach solves the problem of end-to-end tracking of outreach to a prospect, benefitting me by saving time, and keeping me more organised and targeted in my prospecting.
It also allows me and reps to see activity on contacts and accounts, to avoid reaching out to the same prospect, but also allowing to gather more context prior to outreach due to previous conversations.
It also allows me and reps to see activity on contacts and accounts, to avoid reaching out to the same prospect, but also allowing to gather more context prior to outreach due to previous conversations.
Great Sequence Tracking for Smarter Follow-Ups
What do you like best about the product?
I like running sequences in outreach and seeing who opened, who clicked, and it helps me to prioritize who to follow up with.
What do you dislike about the product?
I need more AI built into outreach. For example, we record our calls with Kaia and it is connected to outreach. I've then built myself my own app that scans the call recording and tells me what the pain points and growth potential are from the call and outside data, I want that available within outreach.
What problems is the product solving and how is that benefiting you?
Outreach helps me to build templates and sequences to share content with prospects. When I open my email outreach is tied to my email and I can easily use one of my templated emails for follow up. I also use the sequences frequently and I can see who is truly engaged and who I should do a phone follow up with. Outreach also easily integrates with salesforce to push data into my CRM.
Easy Sequences and Helpful Call Tracking
What do you like best about the product?
I like that it tracks your calls (number of dials, length of time), you can text and that you can create sequences easily
What do you dislike about the product?
I don't like that you can't send pictures or screenshots through text. I also don't always get an email notification when someone texts me so sometimes i miss them
What problems is the product solving and how is that benefiting you?
It helps me do my job more seamlessly
Simple and Effective for Prospecting, Needs Better Reporting
What do you like best about the product?
Outreach is simple to use, which makes handling all outbound activities more efficient. Overall, it serves as the primary tool for reaching prospects, which is crucial in my work.
What do you dislike about the product?
The filtering and reporting is not great, and I would like better sorting and filtering capabilities.
What problems is the product solving and how is that benefiting you?
I use Outreach as my primary tool for reaching prospects, and I find it simple to use for all outbound activities. Sequence creation is valuable for having email copy sent to prospects.
Optimize Prospecting with Efficient Integrations
What do you like best about the product?
I like the ease of creating sequences and the direct integration with Salesforce and LinkedIn. Additionally, it integrates really well with various platforms. It also optimizes my time, ensuring that the information is accurate. The initial setup was super easy.
What do you dislike about the product?
Greater customization .. that uses artificial intelligence to know what industry it is and help with customization
What problems is the product solving and how is that benefiting you?
I use Outreach to organize prospects, follow up on opportunities, and analyze email statistics. It optimizes my time and ensures accurate information, integrating well with platforms like Salesforce and LinkedIn.
Effortless Setup with Seamless Integrations
What do you like best about the product?
I like how Outreach integrates really well with systems like Salesforce and other CRMs. It effortlessly pulls data and creates reports, which is super helpful. Setting it up was a breeze, and it works great without needing any marketing specialist to create sequences for our customer engagement and prospect management. Additionally, having it integrated with tools like Calendly and Zoom helps streamline our processes.
What do you dislike about the product?
nothing specific that I dont like
What problems is the product solving and how is that benefiting you?
Outreach acts as a front face for our sales team, so they don't rely on a marketing specialist to create sequences. It integrates well with systems like Salesforce, pulling data and creating reports efficiently.
Organized Communication Made Easy, But Import Needs Improvement
What do you like best about the product?
I like that Outreach is a very expansive platform. It's also very simple and sleek, making it user-friendly.
What do you dislike about the product?
I think the mass imports of contacts in prospects. Sometimes there is a lag or sometimes they are not all successfully placed into the correct sequence.
What problems is the product solving and how is that benefiting you?
I use Outreach for sending emails, making calls, and following up on tasks. It helps me stay organized, know each prospect's stage, and understand when to follow up with calls at the right time.
Outreach Makes Mundane Sales Tasks Easy in One Unified Interface
What do you like best about the product?
I like Outreach because it enables a sales rep to perform a lot of mundane tasks within a unified interface.
What do you dislike about the product?
I have not come across any downsides as of now.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay on top of my day-to-day tasks, especially when it comes to tracking my touchpoints with prospects, and that really matters a lot to me. It also saves me a lot of time.
Powerful, Structured Sales Engagement That Drives Measurable Performance
What do you like best about the product?
Outreach is a powerful and structured sales engagement platform that brings clarity, automation, and measurable performance to modern sales teams.
What do you dislike about the product?
Outreach can feel overwhelming at first. The interface has a lot of functionality, which is great long-term, but onboarding new reps can take time and proper training.
What problems is the product solving and how is that benefiting you?
Sales teams traditionally had to send individual emails, follow-up manually, and juggle calendars.
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