Outreach Sales Execution Platform
OutreachExternal reviews
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Must have tool
What do you like best about the product?
Outreach allows me to hit the volume I need to hit numbers, while still having a personal touch.
What do you dislike about the product?
Sometimes my sequence scheduling doesn't work right
What problems is the product solving and how is that benefiting you?
We are hitting volume while still keeping targeted approach in mind.
Recommendations to others considering the product:
N/A
Outreach helps me work smarter
What do you like best about the product?
I love being able to automate so many manual processes. From email cadences, to call tasks and tagging of leads, I can do so much more, that would not be possible without it. I like that I can focus on what's important, and use the platform to prioritize my work. I like the support their offer, which is in real time and very responsive, and that we get updated on new features that will improve our experience with the platform.
What do you dislike about the product?
It is an intricate tool, and not all features are super easy to understand when you want to get a bit more granular. Once you have figured out the small details, it's great, you just have to invest the time to get to know the platform.
What problems is the product solving and how is that benefiting you?
We are solving repetitive, monotonous tasks, that need to be done but aren't easy to do without Outreach. Outreach is used to work faster, and get more done in a shorter period of time. We are able to make more educated decisions on what content works best/should be changed, because of the ability to pull metrics and numbers.
Recommendations to others considering the product:
I would definitely recommend Outreach to others looking for a sales enablement tool. I simply could not do my job as well without it. There is something new I discover each day to increase some efficiency, or automate more processes. It has helped me have more intelligent conversations and reflections with my team about what is working/what is not.
The most necessary Sales SaaS since Salesforce
What do you like best about the product?
Automate workflows, machine learning that understands when prospects are out of office, and A/B testing make this an essential sales automation tool for scaling your activity.
What do you dislike about the product?
Occasional stability hick-ups and issues during large org wide call blitzes with regards to the Outreach dialer. Still some kinks being worked out with integrated LinkedIn tasks.
What problems is the product solving and how is that benefiting you?
Outreach is essential for scaling a modern sales organization and driving activity. Without Outreach I would be able to work half of the prospects I'm able to work now.
Recommendations to others considering the product:
Whether you're a new company looking to scale your sales team, or a fortune 500, Outreach has tools you ABSOLUTELY need.
Good for organisation, bad for call quality.
What do you like best about the product?
Ability to sequence multiple email campaigns and set action tasks.
What do you dislike about the product?
Low call quality regardless of how the call is routed: direct through computer/ through mobile etc.
What problems is the product solving and how is that benefiting you?
The ability to contact multiple prospects with ease.
Recommendations to others considering the product:
Improve call quality and stop blaming user error.
Sales Review
What do you like best about the product?
Super easy to use and a small learning curve. I used other software like this in the past and this is by far the best one.
What do you dislike about the product?
I haven't ran into any roadblocks right now. Everything really fits my need
What problems is the product solving and how is that benefiting you?
Saving time. Outreach has saved me HOURS of emailing prospecting.
Recommendations to others considering the product:
Their support team is incredible. They also send updates on new features that they continue to add each month.
An effecient process, but small things can slow you down
What do you like best about the product?
The ease of sequencing and creating a build up of continuous emails. The way it allows me to see how many times/who has read my emails.
What do you dislike about the product?
Sometimes it's a little tricky to use. (can't change sequence steps once people are in it) deletes your draft if they we're already bounced/emailed recently.
What problems is the product solving and how is that benefiting you?
Creating volume with prospecting, without having to personalize
Recommendations to others considering the product:
The more comfortable you are with the product, the more use you get out of it!
Very Convenient
What do you like best about the product?
I like how outreach connects with my SFDC, my email, and my calendar so I can see everything at once and prevent double-bookings etc.
What do you dislike about the product?
Sometimes it unexpectedly times me out or has some sequencing difficulty
What problems is the product solving and how is that benefiting you?
Efficiently reaching prospects! I can automatically reach so many more people than I could manually
Best CRM!
What do you like best about the product?
Automation! Ease of process. Organization. It's a very well rounded product.
What do you dislike about the product?
There are still some bugs that need to be worked out. In between updates it would be nice to have prior notice before features change.
What problems is the product solving and how is that benefiting you?
Reaching more prospects through automation allows us to cast a wider prospecting net.
Recommendations to others considering the product:
Try it!
Above Average experience
What do you like best about the product?
The link and sync with salesforce and the sequences you can make for calls and emails
What do you dislike about the product?
How slow and clunky it can be. Lags sometimes and gives headaches
What problems is the product solving and how is that benefiting you?
Calling and emailing prospects. Gives structure to my day
Makes my life easier as a whole, but with flaws.
What do you like best about the product?
In my first sales job, outreach has enabled me to really make as many dials as possible. It synchs well with other products like sales force, and preps me to come into a call with a lot of research. It splits up my tasks based on time zones, and campaigns when needed. Overall this is a must have type of product when it comes to sales.
What do you dislike about the product?
I don't know the markets very well for other products, but I think that Outreach can really have a lot of bug problems. It often lags like crazy, and often I can not click the hangup button. I have to exit out and refresh! I think outreach is very good at concept and design, but at execution it can often be overloaded by all the people on it.
What problems is the product solving and how is that benefiting you?
I am able to hit a ton of people and provide value to to the people I touch in regards to the service we offer at Vettery. What I have been able to do in a short few months is make a ton of people aware about Vettery. I could not do this without the help of outreach, as calling would be painfully slow.
Recommendations to others considering the product:
Stake out the market first, other places might not have bug issues. But for the right price, outreach is the way to go.
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