Outreach Sales Execution Platform
OutreachExternal reviews
3,537 reviews
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Great tool to enhance your CRM
What do you like best about the product?
The ability to easily email, call and track correspondence with prospects. Integration with CRM and lead generation tools are great. The Outreach Everywhere tool is a big bonus
What do you dislike about the product?
The tasks section of my dashboard hasn't been working recently. Although the customer support team was quick to act, they weren't abe to find what the issue was.
What problems is the product solving and how is that benefiting you?
The biggest problems being solved are the ability to track all correspondence and have a history of all outreach to prospects. Also the ability to have automated emails mixed in our sequences in a seamless fashion.
helping outreach
What do you like best about the product?
simplicity of people able to send emails
What do you dislike about the product?
that it is very slow from time to time and i have to refresh everything
What problems is the product solving and how is that benefiting you?
helping me expand my sales career
Better than most out there!
What do you like best about the product?
At my past companies, we used a software called Yesware. Outreach has been a huge step upon from that kind of software. Great integration with Salesforce. Required minimum ramp up time to get started.
What do you dislike about the product?
CUSTOMER SERVICE IS HORRIBLE. I will get sassy answers back, ones with no real thought put, or completely different answers from the reps -- making me start at Square 1. A lot of the troubleshooting has been DYI. Please create a better process! This has only been with ONE SDR, I can only imagine a team of 30 all having issues.
What problems is the product solving and how is that benefiting you?
Outreach-at-scale
Recommendations to others considering the product:
Fix your customer service!
Outreach is amazing for automating sales
What do you like best about the product?
Outreach is a great platform to scale your sales efforts.
What do you dislike about the product?
No Emojis can be added to subject lines, and cannot use an email such as success@company.com
What problems is the product solving and how is that benefiting you?
We needed a solution to scale our startup's sales, and Outreach has helped tremendously for that pain point.
Perfectly adequate
What do you like best about the product?
I like that it integrates with multiple systems.
What do you dislike about the product?
That is autologs out so often, that the password has to be changed every 3 months to something entirely new, that it doesn't allow for text follow up.
What problems is the product solving and how is that benefiting you?
Sequencing leads - it's really helpful as an online task management and orginanization tool.
Recommendations to others considering the product:
It's a really good tool for mass emailing, for keeping track of lots of different leads and their activity, and for creating templates, sequences, etc to use for any given situation in the sales process.
Outreach is a lifesaver!
What do you like best about the product?
As a sales rep, I really enjoy using Outreach for my prospecting campaigns. I really appreciate the level of detail within the tool - from sequences, to templates, and snippets - Prospect makes sure you have full functionality for reaching out to clients. It's so simple to set up multi-step campaigns, and Prospect will track all the data for you (i.e. open rate, click rate, bounce rate). And best of yet, it integrates seamlessly with SFDC.
What do you dislike about the product?
There's not really anything I actively dislike, but just some features I don't think are necessarily useful for my day-to-day (i.e. Tasks)
What problems is the product solving and how is that benefiting you?
I am solving for sending manual emails and having to manually followup with prospects and clients. The benefits are that it enables me to be personal at a scaled level.
A Must Have
What do you like best about the product?
Enables me to be more efficient and organized when managing prospects and campaigns. The team continues to innovate and add new features such as LinkedIn capabilities.
What do you dislike about the product?
Email tracking can sometimes be a bit spotty. Would be great if they let you search for users that meet specific engagement parameters (two opens + click instance + title =manager and above).
What problems is the product solving and how is that benefiting you?
- Deliver relevant messaging at mass scale
- Better track campaign engagement by specific titles
- Create a repeatable sales process
- Better track campaign engagement by specific titles
- Create a repeatable sales process
Outreach.io review
What do you like best about the product?
Integrations with current systems and ease of sequencing.
What do you dislike about the product?
Sometimes integrations with salesforce will disconnect.
What problems is the product solving and how is that benefiting you?
Prospecting at scale. The ability to prospect more contacts with quality content.
Streamlining prospecting at scale
What do you like best about the product?
Automated features are the best for me in terms of generating at scale success. Tracking the amount of prospects... where they responded, which steps are working, the metrics really tell a huge story if you get into them in depth.
What do you dislike about the product?
Need drag 'n' drop for reordering steps.
What problems is the product solving and how is that benefiting you?
I have been able to scale sequences with targeted personas with ease... having the combo of manual emails, follow ups that are automated, LinkedIn integration (is huge) and calls as well.
Recommendations to others considering the product:
Use the capabilities of cloning sequences and tailoring them to personas / industries.
Best Sales Engagement Platform!!
What do you like best about the product?
The functionality and ease of use is what makes Outreach an amazing platform to work with. I have used other software, and this is by far one of the best out there.
What do you dislike about the product?
At this time, I do not have any challenges or complaints with this product.
What problems is the product solving and how is that benefiting you?
This helps solve the challenge of keeping email tasks and calls organized, under a single pane of glass. Having the ability to check open-rates, auto-schedule emails ahead of time, really helps me be more efficient on a day-to-day basis.
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