Outreach Sales Execution Platform
OutreachExternal reviews
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Effective Marketing tool
What do you like best about the product?
This tool allows me to track my email and add a personalize touch on mass emails
What do you dislike about the product?
No korean and Japanese or other special character support when uploading contacts
What problems is the product solving and how is that benefiting you?
Email tracking, outbound call or task tracking
Experience with Outreach
What do you like best about the product?
Outreach has made my day to day tasks not only quick and efficient, but it does all the heavy lifting when it comes to organization. I love being able to count on putting a potential customer in sequence, and knowing the tool will remind me when I need to reach out.
What do you dislike about the product?
So far I dont have any glaring dislikes. I will say the call feature (which I use heavily) often times fails to give me a ring tone, and I have to close and re-open the app several times a day.
What problems is the product solving and how is that benefiting you?
I use Outreach in a sales development role. At its core, outreach has been massively helpful for its namesake, getting more outreach on potential customers and increasing the likelihood of new business.
Outreach made simple.
What do you like best about the product?
Outreach has changed made my life as a BDR. I couldn't imagine doing my job without it. Integrations with gmail, salesnav, gcal, owler are huge.
What do you dislike about the product?
It's easy to live within outreach and focus in on the tasks as a BDR and be less dynamic. Not the solutions problem, but is important to work with support and CSM to develop best practices.
What problems is the product solving and how is that benefiting you?
With Outreach it easy to make 50+ dials a day, it's easy to automate drip campaigns and send one off emails, and schedule meetings (similar to calendy).
Daily Efficiency with Outreach
What do you like best about the product?
Outreach helps me to stay up to date with tasks I need to complete in order to target my accounts and prospects effectively.
What do you dislike about the product?
Bugs, system malfunctions, and call difficulties sometimes
What problems is the product solving and how is that benefiting you?
Outreach has helped me efficiently prospect and target my accounts daily. Outreach has benefited me by helping me reach maximum success within my role.
Outreach helps you reach out
What do you like best about the product?
Sleek interface, easy to send emails and make calls. Syncs with Salesforce. Makes it very easy to keep track of what my leads are doing and what changes are happening within their organizations. The ability to view updates has been vital
What do you dislike about the product?
Sync sometimes gets confused on duplicate leads, requires managerial intervention to fix the issues, no merging of leads. Occasionally logs me out and I still prefer to use gmail directly for my emails.
What problems is the product solving and how is that benefiting you?
increased productivity and efficiency
Recommendations to others considering the product:
Try it out and see for yourself, works better than any other similar product I've used.
so helpful!
What do you like best about the product?
I love that there's a tool where I can track all communication (calls and emails) to prospects. I live and die by daily tasks. I love that I can see when a prospect opens an email and how many times.
What do you dislike about the product?
I don't like that I can't tell who an email was forwarded to and if it was re-opened by the same user or not
What problems is the product solving and how is that benefiting you?
I don't like that I can't tell in one pane view which prospects have already been on what sequences. I have to do more clicks than I would like
Recommendations to others considering the product:
If you don't have a tool like this it's so worth it to your sales people. I worked in logistics before and we had nothing like this. Its so nice to have a tool that keeps track of your calls and emails to keep you on track. I love the SFDC integration
Outreach is awesome!
What do you like best about the product?
I love that you can create sequences. This really allows me to reach out to more customers by using this tool.
What do you dislike about the product?
I don't love the calendar feature to schedule events for other people. I think I need to mess around with it more to get more familiar but it wasn't the easiest thing to use the times I have used it.
What problems is the product solving and how is that benefiting you?
I am able to reach out to hundreds of customers each day because a lot of it is automated. This is saving me so much time where I can work on other projects.
Recommendations to others considering the product:
Use it! it has so many amazing capabilities that every business needs and will save you so much time and stress by not having to do everything manually!
pre sales engineer usage
What do you like best about the product?
email tracking, bulk email, ease to call a contact
What do you dislike about the product?
seems to cause chrome with gmail to work slow.
What problems is the product solving and how is that benefiting you?
bulk email, tracking deliveries, etc. also being able to track delivery of emails
Outreach for DSR
What do you like best about the product?
I love the sequences in Outreach it makes it so easy and simple to go after targeted prospects. The way you can customize them for each individual task is perfect for going after different levels and personas of prospects. Being able to manage accounts and tag them for specific campaigns/sequences is great. The way tasks are organized and how you can call straight from the task is awesome. The 360 view is perfect for starting your day off and seeing what you need to complete and where your focus should be whether it's on emails or calls. I like how the tags from salesforce on each contact carry over to Outreach so you know what stage that contact might be in. Also being able to see the activity from previous months and even years is great for new reps starting out or if accounts get switched. Email templates are perfect for campaigns, you can easily make them and use them within each sequence.
What do you dislike about the product?
I wish the sync with Salesforce CRM was better, that can cause problems when updating information on a contact. Sometimes calling from Outreach puts back bad sound and struggles from time to time to connect. I wish you could organize daily tasks by account and focus on each account then move on to the next so your messaging doesn't have to change each call.
What problems is the product solving and how is that benefiting you?
Solving the problem of having to prospect manually, the benefits save so much time of manual tasks. If i didn't have Outreach i would only be able to reach out to less than half the prospects I'm currently going after. The benefits are endless with Outreach, you can be as targeted as you'd like or go very broad and prospect into big groups. Solving issues with not being able have organized prospecting for each rep and each account they are going after.
The King
What do you like best about the product?
Outreach is hands-down the best marketing automation tool I have used.
What do you dislike about the product?
Man, it's hard to find something to not enjoy about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach makes it so easy for me to engage my prospects.
Recommendations to others considering the product:
Pull the trigger! Use Outreach.
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