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Reviews from AWS customer

1 AWS reviews
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External reviews

3,537 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nick T.

Outreach takes sales to another level with BDRs & AE's

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Outreach makes it extremely easy to maintain key touches with your prospects and customers. This helps teams to stay organized for follow ups with phone calls, automated emails, and more. It takes the burden of staying on top of this off of the sales reps so they can focus on selling.
What do you dislike about the product?
Outreach is great. If the system is down or slow it can slow us down a bit but issues are typically resolved quickly.
What problems is the product solving and how is that benefiting you?
We have speed our process for follow up, automated emails from BDR's and AE's and made it easy for them to drive activity which leads to increased pipeline and sales. This has saved them time, ensured they are speaking with customers and prospects on a regular basis and helped make it personal as well. It is also a great help to build sequences coordinating with marketing efforts.


    Marketing and Advertising

Speed up SDR's with automation

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Outreach made SDR's activity increase exponentially. It is a more efficient system to automate tasks than anything else out on the market.
What do you dislike about the product?
The dashboard didn't display all that helpful of information.
What problems is the product solving and how is that benefiting you?
Talking to more prospects, faster while on message.


    Sara R.

Great Sales Tool

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Easy to do everything that I need to do in my day from one app. I can make calls, send emails, and track all my metrics seamlessly. I can easily add contacts from SFDC into sequences and customize touches. I can also log call outcomes and notes in the tool and it'll automatically sync with SFDC. I spend more time on selling and less on housekeeping.
What do you dislike about the product?
Great tool but it can be extremely glitchy.
What problems is the product solving and how is that benefiting you?
Sales reps should be spending the most time on what they do best, selling. Outreach enables our reps to spend the most time on activities that drive value by automating repetitive tasks. It also integrates with our tech stack so that everything is synced and there are no redundancies.


    Ella K.

Realistic tool to optimize sales results.

  • April 28, 2020
  • Review provided by G2

What do you like best about the product?
I love seeing how the team is always working to develop the app. It's a really realistic tool to optimize sales results - A / B checking should be a must! For management, balance sheet meetings are relevant not only at the individual level, but also at the team level. Outreach is the perfect platform for incorporating CRM directly into your existing setup, with several additional features! Our CRM is the perfect method to get the customer relationship management closer together.
What do you dislike about the product?
I do not appreciate this situation because I can't pick which emails I'll get in the future. But it looks like we're going to be able to do it soon!
What problems is the product solving and how is that benefiting you?
Improving the performance of sales staff. You can monitor and test the effectiveness of your emails, so you can be sure that you're still running the best campaigns. Take the sales team to the courtroom. Easily increase the outgoing team's amount of calls. Please seek a new email design.
Recommendations to others considering the product:
Its accessibility and user experience is at the highest level, as you can see on the website.


    Vasundhara K.

Expensive, but reliable tool.

  • April 27, 2020
  • Review provided by G2

What do you like best about the product?
The support staff are very sensitive. My questions were answered easily by e-mail. The device is well integrated with the Salesforce program. Once the sales manager responded to the email, it was immediately forwarded to Salesforce. The app really works like a decent CRM to know who's been approached and where the opportunity is. Both e-mails and communications will be preserved in the announcement folder. In addition to understanding, data processing is streamlined and the sales process is optimized. It is the best sales marketing tool to enable sales reps to concentrate and sustain sales dynamics.
What do you dislike about the product?
It took me some time to set up a collaboration among Salesforce or Outreach, but I feel the basic steps would work. However, there is no need for synchronization. When I did a similar procedure, the platform often did not accept the return email prospectus.
What problems is the product solving and how is that benefiting you?
This is an easy way to send mass emails, and it gives you a guide to follow. There are many advantages of keeping track of your emails that are sometimes missed when you use an email marketing tool like Outreach.
Recommendations to others considering the product:
If you may afford it, it's very costly, give it a try.


    Information Technology and Services

Outreach Marketing Campaigns

  • April 24, 2020
  • Review provided by G2

What do you like best about the product?
Easy way to organize and run campaigns automatically.
What do you dislike about the product?
Integrations are not always the easiest to set up and maintain.
What problems is the product solving and how is that benefiting you?
Marketing campaigns to segmented portions of our client base and potential client base.


    Kaylee G.

Simple and intuitive.

  • April 24, 2020
  • Review provided by G2

What do you like best about the product?
The experience of the user is very simple and intuitive. The support team is very sensitive and Gmail integration is great. You can easily monitor several campaigns and e-mails and receive updates for different activities and projects. The headset is a way to control your everyday activities and automatically transfer most of the emails you transfer to your account / company using selected filters.
What do you dislike about the product?
Sending e-mails can be hard to handle. It's not included in the salesforce, as far as I know. To be honest, I didn't like much about it or its apps.
What problems is the product solving and how is that benefiting you?
Outreach will be the location where you handle your email campaigns, promotions, projects and everyday activities. I can talk methodically, restrict the amount of rain and keep order. I may do more work and analysis than any other thing.
Recommendations to others considering the product:
This service has been developed quite a lot. I didn't want to use it before, but when I was able to use it properly, my success and productivity improved considerably.


    Akash P.

Making your life better.

  • April 22, 2020
  • Review provided by G2

What do you like best about the product?
Outreach is making life better. Instead of continually making reminders and writing entry notes, I see all activities in focus and can quickly filter prospectuses and clients by region. The consistency of context and the specifics of emails that are opened and addressed is very fantastic. The email plug-in helps you to manage emails very quickly without needing to compose them on the website. Outreach Speech is really simple to set up and then use from an administrator's viewpoint. Our account manager is always open, so if we have any concerns, please do not hesitate to contact us.
What do you dislike about the product?
Lists and navigation are not intuitive-they're continually evolving, but it may be challenging to grasp which list I'm aiming at or how I can search the list to reach the accounts or insights I'm searching for.
What problems is the product solving and how is that benefiting you?
We had to tackle a theoretical dilemma in order to concentrate on consistency problems. Sight has solved this question in one hour. Now we're working on quick clips and can do A / B checks, open / print files, so don't be afraid to lose stuff through cracks.
Recommendations to others considering the product:
When you need a resource that offers you: greater exposure by insight and calculation, as well as usability / consistency and excellent communication efficiency – outreach is certainly the right method!


    Murray J.

Sending personalized emails.

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
The experience of the user is very simple and intuitive. Very timely response of the support team, perfect incorporation with Gmail. I may handle multiple email sequences / campaigns easily with reminders of particular actions and products. A console is a manner of managing your daily activities and to automate most of the messages sent to your account / company based on any filter.
What do you dislike about the product?
Sending individual emails may be challenging to manage. As far as I know, this has not been integrated into Fresh Sale. Honestly, there isn't much to be disliked or featured.
What problems is the product solving and how is that benefiting you?
Outreach will be the location for managing your marketing campaigns, workpapers, activities and day-to-day activities. It helps me to speak in an organized way, and it helps me to limit what escapes through cracks. In view of my other responsibilities, I could do more research and study and work with them.
Recommendations to others considering the product:
The item has changed quite a bit. It wasn't something I used to like, but there were times when I became able to significantly increase my productivity and efficiency thanks to the ability to use the features correctly.


    Eliza D.

Great tool but needs improvements.

  • April 15, 2020
  • Review provided by G2

What do you like best about the product?
Outreach is the best email campaign automation tool I've ever utilized. I don't hold much experience, but the results are good. I like the way these visions are uploaded to Outreach and synchronized with Salesforce, and I like the way the AB movement is very easy to test. I like the management of the tasks of many markers, especially those with range. I like to look at performance metrics as well as open results.
What do you dislike about the product?
The customer service staff has worked hard to solve this problem, even though we tried to add a fake email name to the system. In the end we managed to do it all. I would like to be able to add perspective more easily and report at the same time; I would like the Windows version to be so unwieldy that it doesn't have to be a completely separate task management window; I would like to be able to manage both the Outreach and Salesforce extensions in Gmail/Gsuite.
What problems is the product solving and how is that benefiting you?
Marketing Automation. Track your performance and manage your orders. Track your incoming orders and create additional orders.
Recommendations to others considering the product:
Before activating your email campaign, make sure everything is set up correctly.