Outreach Sales Execution Platform
OutreachExternal reviews
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Quite useful for many use cases, not so much in others
What do you like best about the product?
Is incredibly helpful for volume prospecting (SDR,BDR,etc.)
Helps collaboration since you can see other people sequences
Helps collaboration since you can see other people sequences
What do you dislike about the product?
It's not as helpful when dealing with existing customers as it takes me more time sometimes to put them on a sequence than sending a good ol email from outlook
Perhaps in terms of AI (I know they are working there) to help me reply automatically, schedule meetings, etc
Perhaps in terms of AI (I know they are working there) to help me reply automatically, schedule meetings, etc
What problems is the product solving and how is that benefiting you?
Prospecting
You can reach out to many people with little effort
I believe there is ROI especially for SDR or bdr roles
You can reach out to many people with little effort
I believe there is ROI especially for SDR or bdr roles
Outreach is great for volume and workflow management
What do you like best about the product?
Outreach allows for you to connect with a much larger volume of individuals and efficiently manage the workflow to do so over protracted periods. It enables me to feel confident in my process and focus on engaging with prospects rather than lots of tedious work or other guesswork.
What do you dislike about the product?
Outreach doesn't always flow data from our CRM in as quick or efficient a manner as other competitors in the space, and long periods of extended use can sometimes cause it to bug out.
What problems is the product solving and how is that benefiting you?
Outreach helps me stay organized and not let the best prospects fall through the cracks in my sales outreach. I can also efficiently work through a number of time based and messaging based outcomes given a certain level or type of engagement with my prospects.
Excellent Sales Outreach platform
What do you like best about the product?
Extremely easy to use and scalable sales outreach platform. Excellent insight too!
What do you dislike about the product?
Not much to mention. It would be fantastic if there were a LinkedIn Sales Navigator integration.
What problems is the product solving and how is that benefiting you?
Creating custom and personalized sequences to business prospects
Outreach
What do you like best about the product?
That you can schedule sequences, and that you can keep track of all of them.
What do you dislike about the product?
It's just too much for me to keep up with, and I don't find it very helpful in my role. Gives you reminders at odd times, and I wish it could schedule a reminder at a specific time for a specific task.
What problems is the product solving and how is that benefiting you?
It hasn't really solved anything for me, and I didn't see any benefits, so I stopped using it.
Great capabilities, complicated UX
What do you like best about the product?
1. Data tracking capabilities like top-performing sequences, open and reply rates, etc.
2. Written variables that don't auto-send if not completed
3. Out of office reply recognition
2. Written variables that don't auto-send if not completed
3. Out of office reply recognition
What do you dislike about the product?
It can be complicated to navigate, especially when pulling reports to analyze data. Building sequences can be clunky, but are efficient once completed. Search function when searching for sequences is not always reliable. Dialer function has also been poor-performing at rare instances.
What problems is the product solving and how is that benefiting you?
Our org is saving time with semi-automated sequences, along with the ability to customize messaging at scale. Tracking data consistently also brings attention to effectiveness of our subject lines and body of messages.
Connect channels and progress in pipeline generation
What do you like best about the product?
Connection with Linkedin and the task field, permits to control and eventually delegate to team mate the execution of an outbound program. Integration with CRM is also providing operational efficiencies
What do you dislike about the product?
There is no option to send video messages directly through Linkedin, you have to use third parts software, like Vidyards. On the other hand, in our CRM we have track of activities via contacts, not via leads
What problems is the product solving and how is that benefiting you?
Have a clear track of the pipeline generation to share with peers and line managers. It permit to know to whom we are approaching without placing too much noise in the CRM
Organised, easier to keep track of progress, easier to share info between teams.
What do you like best about the product?
Putting prospects into sequences and have them automated and the progress is reflected automatically into the CRM (SalesForce).
What do you dislike about the product?
I think it would be helpful if it can reflect the messages sent through LinkedIn, if LinkedIn is linked to SalesForce.
What problems is the product solving and how is that benefiting you?
Putting prospects into automated sequences with emails and calls.
Getting calls done through outreach too - this saves time and helps track progress easily
Getting calls done through outreach too - this saves time and helps track progress easily
Sales Enablement Program Director
What do you like best about the product?
Honestly, what's not to like? Outreach does everything our sales team needs to be successful. With new feature rollouts constantly, there is always something new to utilize!
What do you dislike about the product?
Reporting has improved over the last few years; however I would love for it to be a little more expansive in regards to KPI build out.
What problems is the product solving and how is that benefiting you?
With the new Plan feature, we are looking forward to implementing the QSO path for the BDR team over to the AE team. Very exciting!
Super Helpful!
What do you like best about the product?
1. Campaigns.
2. Emails (Outbound/Mass Emails).
3. Scheduling services (integration with G-Mail).
2. Emails (Outbound/Mass Emails).
3. Scheduling services (integration with G-Mail).
What do you dislike about the product?
Honestly, I didn’t have any complaints; my experience was effortless and smooth until now.
What problems is the product solving and how is that benefiting you?
The Campaigns are really helpful.
Love the ease of use and design
What do you like best about the product?
Easy to user interface, but also easy to access and use on my iPhone as well
What do you dislike about the product?
Activity Tracking (opens, clicks, etc) are not always accurate. Often, emails are being open and read, but Outreach is unable to log.
What problems is the product solving and how is that benefiting you?
Keeping tabs on leads and activities and task management.
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