Outreach Sales Execution Platform
OutreachExternal reviews
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Best of it's kind
What do you like best about the product?
Outreach is incredible, I have used it in my last 3 roles, both as a BDR and an Account Executive. My favorite thing about it is how easy and streamlined it makes creating regular cadences for reaching out to potential clients. It syncs with most CRMs and business intelligence tools allowing you to import data and then use that data to create sequneces (automated outreach campaigns).
What do you dislike about the product?
There is little that I dislike about Outreach, it works great and is always being updated and improved. It has all of the features that I would want in a tool of it's kind, so there is really nothing specific to mention here.
What problems is the product solving and how is that benefiting you?
It's a tool that blurs the lines of Marketing and sales efforts. Marketing can load large lists of leads in to Outreach and then put them in custom sequences. Sales can then follow up with those leads as manual tasks are generated from the sequences. The problem that this is solving is allowing Sales to easily and efficiently capitilize on the money and effort that the marketing department is investing.
Using outreach changed completely The way I sequence my prospects and contact them
What do you like best about the product?
There is several things I like about outreach, but maybe what I like the most is the sequence you generate and use it to contact my prospect's. Also the reports I use to measure my team
What do you dislike about the product?
Currently I can't message using my phone number, it's only allowing me to use other number which confuse a little of my prospects when I message from a different number.
What problems is the product solving and how is that benefiting you?
Call my prospects faster using sequence. Also through sequence I know the next step from each one of them. That gives me more power to be more productive.
Essential for reaching prospects at scale
What do you like best about the product?
User-friendly interface, ability to customize sequences/templates/snippets
What do you dislike about the product?
Nothing so far - I look forward to using it more
What problems is the product solving and how is that benefiting you?
Reachig out to prospects of various personas in various companies and industries at scale while maintaining personalization
Outreach review
What do you like best about the product?
It's very user-friendly and easy to perform the tasks at hand. Automation here is a gamechanger
What do you dislike about the product?
It takes some time to learn a good workflow in outreach
What problems is the product solving and how is that benefiting you?
great benefits. Especially when calling down cold lead list
Necessity for Any Sales Org
What do you like best about the product?
I like the automated sequences the best, it allows us to create a scalable email template for many customers to see
What do you dislike about the product?
Sometimes it feels like feature overload and it would take me a year to become a subject matter expert on all of the features within the software
What problems is the product solving and how is that benefiting you?
We are making scalable emails for companies, people, and verticals so that we can scale their business
Bad customer support, got my email account blocked twice
What do you like best about the product?
Price, and integration with gmail. It took me a few weeks to learn the software but I think I got most of it
What do you dislike about the product?
Horrible support... they don't have a chat functionality nor a phone line for any kind of live support. They have a support email address, but I have emailed them multiple times with no one responding.
They promised to allow two email accounts attached to one subscription but don't bother helping me to set it up. Should have known when they don't even have a sandbox.
Overall, I'm only using this software because its the first one I'm trying and want to get used to the process. Will switch out as soon as the 1-year subscription ends.
They promised to allow two email accounts attached to one subscription but don't bother helping me to set it up. Should have known when they don't even have a sandbox.
Overall, I'm only using this software because its the first one I'm trying and want to get used to the process. Will switch out as soon as the 1-year subscription ends.
What problems is the product solving and how is that benefiting you?
Getting used to lead gen software and understanding the terminology.
great tool for high volume of customers
What do you like best about the product?
The interface is simple yet robust and the tool allows me to keep a good relationship with all customers without any falling through the cracks
What do you dislike about the product?
I have nothing bad to say its been a great experience so far.
What problems is the product solving and how is that benefiting you?
Outreach addresses the need for me to keep in touch with many customers at once. With outreach addressing this need is much simpler.
Recommendations to others considering the product:
dont wait jump right in
Outreach makes communication easy
What do you like best about the product?
I like the sequences and account insight that Outreach offers.
What do you dislike about the product?
I wish the mass uploading of contact lists was easier.
What problems is the product solving and how is that benefiting you?
I have been able to manage my leads/accounts in an organized manner as well as keep up with what my peers are doing in terms of the same accounts.
Outreach: Great Success!
What do you like best about the product?
Makes sorting through sequences when dialling very simple, helps clean up Salesforce reports, etc.
What do you dislike about the product?
Can be clunky at times, tends to be down from time-to-time, and can be difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
Outreach to customers through Salesforce, emails to customers. Benefits include organization of sequences, ease of use, and connectivity to SF.
Great email tool for sales
What do you like best about the product?
Easy to customize email cadences to different target audiences and review metrics.
What do you dislike about the product?
I don't have particular dislikes, although it does appear to lack some advanced features that other email programs offer.
What problems is the product solving and how is that benefiting you?
We've used it to automate email outreach to prospects, which includes a cadence of emails and calls to follow up.
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