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effective and reliable
What do you like best about the product?
The team handles real threats quic¿kly, so we dont have to worry about them
What do you dislike about the product?
the initial setup and reporting can be a bit clunky, i'dlike a simpler dashboard for policy management and easier ways to customize reports. it works well, but the interface could be more modern and intuitive
What problems is the product solving and how is that benefiting you?
Sophos mdr solves the problem of not having a 24/7, this benefits me by reducing my workload and giving me peace of mind that our system are always protected from advanced therats like rasnomware
FOCUS ON MY COMPANY
What do you like best about the product?
The confidence and speed with which it detects and responds to us when there is an incident
What do you dislike about the product?
Let there only be engineers who speak English
What problems is the product solving and how is that benefiting you?
The main problem is the time that must be dedicated to threat hunting since they take care of that and one can focus on addressing the problems of the company where they work.
MDR with 24/7 visibility and expert response to incidents
What do you like best about the product?
What I like most about Sophos MDR is the 24/7 monitoring by expert analysts, the rapid response to incidents, and the seamless integration with Sophos Central, which allows for unified security management.
What do you dislike about the product?
The reports could be more detailed and customizable. Sometimes the initial response takes a bit longer than expected in minor incidents.
What problems is the product solving and how is that benefiting you?
Although incident management can be complex and time-consuming, Sophos MDR helps alleviate this burden by providing 24/7 monitoring and a rapid, expert response, which reduces risk and allows our team to focus on strategic tasks.
Continuous and effective protection with Sophos MD
What do you like best about the product?
What I like most about Sophos MDR is its 24/7 monitoring with active response to real threats, which provides an additional layer of protection that goes beyond what we could cover internally. The Sophos analyst team acts quickly before incidents, communicates clearly, and collaborates directly in mitigation actions.
What do you dislike about the product?
What I like least about Sophos MDR is that some custom configurations and fine-tuning of alerts require additional support or intervention, which can slow down certain processes.
What problems is the product solving and how is that benefiting you?
Sophos MDR primarily addresses the difficulty of quickly detecting and responding to advanced threats and sophisticated attacks that could go unnoticed with traditional tools. By offering 24/7 monitoring by security experts and managed response, it significantly reduces detection and mitigation time, minimizing the impact of incidents on the organization.
The support provided by Sophos MDR Team is top notch
What do you like best about the product?
Sophos MDR integrates with the existing infrastructure and Office 365 seamlessly. The morning and response from Sophos MDR Support Team when a threat is detected is top notch. The Sophos Central portal is easy to use and provides excellent insights and all Sophos products and services are managed from Single Pane of Glass environment. Our onboarding was easy and fast.
What do you dislike about the product?
None as of now. Our experience with MDR has been excellent till now.
What problems is the product solving and how is that benefiting you?
Being an educational institution, we were quite concerned regarding the security of our desktops and servers. Our old endpoint solution could not prevent a ransomware attack on one of our file server. Since the deployment of Sophos MDR and Firewall, we have not had any serious cybersecurity incident.
Stop ransomware and other advanced human-led attacks with a 24/7 team of threat response experts
What do you like best about the product?
Protection driven by the latest insights into attacker trends and techniques,
discoveries from world-class threat researchers, and findings from security testing and threat hunting engagements.
ease of use.
discoveries from world-class threat researchers, and findings from security testing and threat hunting engagements.
ease of use.
What do you dislike about the product?
High Cost and sometimes and false positive detections
What problems is the product solving and how is that benefiting you?
When a threat is detected, Sophos MDR doesn’t just alert us but it actively investigates and helps contain the threat, reducing damage and downtime.
Proactive and Dependable MDR Solution for 24/7 Threat Protection
What do you like best about the product?
24/7 expert threat monitoring, quick incident response, and seamless integration with Sophos Central make it a highly dependable MDR solution
What do you dislike about the product?
Initial setup can be complex, and detailed forensic reports could be more comprehensive for deeper investigation.
What problems is the product solving and how is that benefiting you?
Sophos MDR is solving the challenge of continuous threat monitoring and incident response. With their 24/7 expert team, we get real-time detection and rapid containment of threats, which greatly reduces our risk exposure and relieves pressure on our internal security team.
The SOC team ensures active threat detection and response 24/7.
What do you like best about the product?
- 24/7 Monitoring & Support: Round-the-clock monitoring by an experienced security team.
- Fast Response Times: Threats are not only detected but also actively contained and eliminated.
- Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks.
- Expert Analysis: Access to security experts who analyze and assess complex attacks.
- Integration: Easy integration into the existing Sophos system landscape.
- Fast Response Times: Threats are not only detected but also actively contained and eliminated.
- Relief for Internal IT Teams: Sophos takes over threat detection and response, allowing internal teams to focus on other tasks.
- Expert Analysis: Access to security experts who analyze and assess complex attacks.
- Integration: Easy integration into the existing Sophos system landscape.
What do you dislike about the product?
High dependency on the Sophos ecosystem, full functionality only with additional Sophos products
What problems is the product solving and how is that benefiting you?
Lack of capability or personnel structure to respond to complex cyber threats around the clock.
Sophos MDR offers the complete service here.
Sophos MDR offers the complete service here.
MDR the solution for organizations seeking robust 24/7 threat detection and response capabilities.
What do you like best about the product?
The platform is noted for its intuitive interface and reliable background operation, requiring minimal configuration while delivering advanced threat detection
What do you dislike about the product?
A few users noted that endpoint protection can slow down devices, and that upgrades or updates may affect performance temporarily
What problems is the product solving and how is that benefiting you?
Sophos MDR is particularly effective against remote ransomware, which is harder to detect using traditional security tools
Sophos MDR
What do you like best about the product?
MDR helps organizations “stop breaches faster, free up time, and sleep better at night” by offloading the burden of threat detection and response.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
Top features of Sophos MDR:
1. 24/7 Human-Led Threat Response
2. Proactive Threat Hunting
3.Rapid Incident Response - minimizes breach impact through fast, AI-powered response actions, backed by a global incident response team.
4. Integration with Microsoft Defender - can monitor and respond to Microsoft Security alerts more comprehensively than Microsoft itself, making it a strong co-pilot for hybrid security setups
5. Cyber Insurance Benefits - can lower cyber insurance premiums
6.Unified XDR Platform - enabling visibility across endpoints, servers, firewalls, identity solutions, and cloud tools.
What do you dislike about the product?
Common Dislikes and Limitations of Sophos MDR:
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
1. High Pricing Compared to Competitors is more expensive.
2. Limited Third-Party Integration.
3. Communication and Language Support.
What problems is the product solving and how is that benefiting you?
Sophos MDR Solves below problems:
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
1. Human-led, round-the-clock threat detection and response
2. Delayed Threat Detection - Sophos MDR helps detect and respond to threats before adversaries can cause damage, thanks to its unified XDR platform that monitors endpoints, servers, firewalls, identity systems, and cloud tools
3. Complex Multi-Stage Attacks - designed to handle multi-vector, multi-stage threats that traditional tools often miss. It uses deep learning and threat intelligence from Sophos Labs to proactively identify and neutralize attacks
4. Ransomware and Real-World Threats - provides real-world incident response insights to help customers strengthen their defences
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