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498 reviews
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    Yue Ling X.

Highly Effective and Reliable Threat Detection and Response

  • June 05, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR has proven to be a fantastic cybersecurity solution for us. What really sets it apart is how quickly it can spot and deal with threats, keeping our systems secure with real-time monitoring and fast incident response.

The platform itself is really user-friendly. Both tech-savvy and non-technical team members can use it easily without needing a lot of training, which helps keep our productivity and security management on point. All in all, Sophos MDR is a great choice for managed detection and response services because it’s efficient, has great support, and is easy to use.
What do you dislike about the product?
One thing Sophos MDR could work on is integrating better with other systems we use. The service is solid and effective, but if it could connect more smoothly with our other platforms and tools, it would make managing our security a lot easier and more efficient.
What problems is the product solving and how is that benefiting you?
Sophos MDR has been a game-changer for us in managing real-time threats. It makes our security management a lot easier and keeps us well-protected. With their continuous monitoring and quick incident response, they catch potential threats early, which helps minimize downtime and keep our data safe.

What I love is that it simplifies cybersecurity for us. Our team can focus on our main business tasks while Sophos handles the security side of things.
We can operate confidently, knowing our digital assets are well-protected. This has made us more efficient and has significantly reduced our risk of data breaches.


    Jose Antonio A.

Keep calm about security, focus in business tasks

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Minimal requirements and ease of use every day
What do you dislike about the product?
To normal users could appear few options to administrate the use, even when it's normal.
What problems is the product solving and how is that benefiting you?
About defending against cybercrime expanding about internet


    Retail

Sophos MDR as a managed Security Service

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Single dashboard with all notifications consolidated. Sophos MDR has capability to integrate with all type of perimeters. Very easy to implement with great support of team.
What do you dislike about the product?
Some connectors are paid. But still can be manged
What problems is the product solving and how is that benefiting you?
Sophos MDR is a managed detection and response service that monitors and addresses ransomware, malware, and other current and emerging cyberthreats. It also provides the flexibility to manage your security operations.


    Oscar D.

LOL

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about Sophos MDR is that they provide 24/7 support, they are fast, and they give us security improvement recommendations for the company.
What do you dislike about the product?
The worst thing about Sophos MDR is that the support is only in English.
What problems is the product solving and how is that benefiting you?
With all the cyberattacks, having a team dedicated solely to helping us in the protection of the company is the best solution.


    Adrian Q.

The best in terms of real-time security!

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Its effective detection 24 hours a day, 7 days a week, provides continuous protection and peace of mind.
What do you dislike about the product?
As for the price, it may be somewhat high compared to similar services from other companies.
What problems is the product solving and how is that benefiting you?
It deals with identifying and mitigating threats in real time, allowing the team to focus on other tasks.


    Xavi M.

Desafing the Threaths with Sophos MDR: A Deep Look to the Advanced Ciber Defense!

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
What I like more of Sophos MDR is his combination of advanced technology and experts in segurity to give a integral and proactiv protection against the ciber threats.
What do you dislike about the product?
Some posible aspects to consider about Sophos MDR could be the cost to implement it, that can be hight, and the posibility of human errors when depending of the intervencion of experts in segurity.
What problems is the product solving and how is that benefiting you?
Sophos MDR helps to address comun problems like the early detection of ciber threats, the fast response to security incidents, the reduction of the time exposed to risks and the improvment of the segurity posture. This benefits the organizations by giving them a more efective protection against the digital threats and allowing them to count with experts in segurity that watch and protect their ciber enviroment 24 hours of the day


    Jon P.

Sophos MDR a trusted ally

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR offers a quick response that is covered 24 hours a day. It is easy to manage and the implementation has been very agile. The interaction with support has been very good so far.
What do you dislike about the product?
Mainly, one of the problems we have had is the language barrier, which sometimes prevents you from explaining the problem correctly in its entirety. Another issue is the price, as it prevents small companies from opting for this service.
What problems is the product solving and how is that benefiting you?
Solve problems and threats practically in real time "the response speed is almost instantaneous." This helps us stay relaxed in the face of potential threats.


Number 1 for support and peace of mind

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR is one of the best supports we can find in the sector. All the functions it offers, the ease of implementation and use make it the best option without a doubt. The support team that is always active 24/7 to solve all your problems and offer you peace of mind by providing security against any threat. Another thing that should be highlighted about Sophos MDR is the comfort and peace of mind of knowing that we will be notified by its team of professionals of any threat and of their work to resolve, stop and advise you to deal with that threat and thanks to its effectiveness it makes that for our part we have a low frequency of use. And finally, the easy integration and reporting makes it the best option again.
What do you dislike about the product?
I like everything, but if I have to make a complaint it would be with the language of the support that Sophos MDR offers since sometimes it is a bit complicated to deal with the language that is why I would recommend that extra of adding support in Spanish, it is still worth it and I didn't change it.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves critical cybersecurity challenges by providing continuous 24/7 monitoring, advanced threat detection, expert analysis, rapid response, and strategic security improvements. Thanks to this, it gives us the peace of mind of being fully protected, reducing security risks, complying and operating more efficiently and above all allowing us to sleep at night.


    Tim I.

Sophos MDR gives peace of mind.

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
A small ICT Team can concentrate on other matters and projects.
What do you dislike about the product?
The cost is significant. Perhaps customers should be reimbursed if there have been no detections or responses.
What problems is the product solving and how is that benefiting you?
Staff resources can be placed elsewhere. Breach/Breach response i hope.


    Human Resources

The Brotherhood of peace mind

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
In my opinion is the best purchase what we buy. When we have a emergency the contact whits us inmediathy or they call you.
If you need a support with incident the help you. The Sophos MDR have great professionals. We have a lot of sophos producs and it was very easy to integrate and implement in our system. It have very easy Ui to use.
What do you dislike about the product?
Its very expensive. They dont have spanish support.
What problems is the product solving and how is that benefiting you?
For explemple few days ago a user download a malicious file and they the inmediatly notify us and block this PC and delete malicious file. Its crazy. I love this service.