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Best MDR tool in market
What do you like best about the product?
Whenever the SOPHOS team detected any suspicious activity they immediately block the user device, received a immediate response from the support team with detail information.
What do you dislike about the product?
Not at this moment, because they recently procure the MDR company and still it in implement face.
What problems is the product solving and how is that benefiting you?
Recently SOPHOS team detected any suspicious activity and they immediately block the user device and we have received a immediate response from the support team with detail information.
Stating as they the user recently downloaded the suspicious file that is having a virus.
Stating as they the user recently downloaded the suspicious file that is having a virus.
Sophos MDR: It's affordable and it just works
What do you like best about the product?
It was easy to work with Sophos and our reseller from evaluating it, getting timely technical support and implementing it. It integrates very well with the rest of our Sophos environment.
What do you dislike about the product?
I have nothing negative to say about Sophos
What problems is the product solving and how is that benefiting you?
Sophos MDR manages the 24x7x365 detection and response against cyber threats. This give us peace of mind, stronger security without the need to hire in-house security people.
Has been proactive and reliable
What do you like best about the product?
Mm, the sophos team actively investigates suspicious activity and takes direct actions tu manage threats before they can cause harm
What do you dislike about the product?
Like i said before, nothing in particular, i really loves MDR
What problems is the product solving and how is that benefiting you?
MDR solves prblems related to advanced threat detection, incident response and it helps us quickly identify and neutralize threats and strengthen our overall security posture
MDR - Ease of use and quick response
What do you like best about the product?
What i love most about MDR is the pin point accuracy, the quick response time and ease of use the system implements. It gives me everything i need, from the point of origin in a short amount of time. It is used in all 3 sites and works wonders.
What do you dislike about the product?
I have not yet found any downsides to MDR. So far it has been great help.
What problems is the product solving and how is that benefiting you?
SOPHOS MDR is helping us protect our workspace in simple words. It helps us feel safe.
Sophos MDR set the MDR bar very high!
What do you like best about the product?
Peace of Mind, communication, ease of use. Technical support and customer service is top notch.
What do you dislike about the product?
Have not experienced something I dislike about this product.
What problems is the product solving and how is that benefiting you?
Endpoint agent monitoring, proactive response, timely notifications.
Quick response and effective monitoring
What do you like best about the product?
The proactive detection and rapid intervention of the team in the face of potential incidents.
What do you dislike about the product?
Sometimes notifications can be frequent or not very contextualized for certain minor events.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the late detection of threats, the lack of specialized cybersecurity personnel, and the overload of alerts. This benefits me by having an expert team that monitors and responds for me, reducing risks and response times.
Caster Sophos Usage
What do you like best about the product?
To us it is fully automated. We had and issue and they immediately removed the PC from the network and quarantined it. Informed us they were cleaning the device of an infection. Cleaned it and returned it to production.
What do you dislike about the product?
Getting ahold of your sales rep is sometimes a little hard or if they changed even harder.
What problems is the product solving and how is that benefiting you?
Our end point devices are being monitored. Like many companies we do not have the manpower to do this ourselves effectively.
Sophos MDR services are very helpfull
What do you like best about the product?
After several years of use, the services provided by Sophos are highly appreciated by our facility's users.
They also allow us to comply with cybersecurity regulations.
They also allow us to comply with cybersecurity regulations.
What do you dislike about the product?
the rotation of salespeople who have taken turns rapidly over time
What problems is the product solving and how is that benefiting you?
sophos mdr has been useful for managing and reporting incidents that have occurred over time and could have been harmful
We feel safe 24/7 thanks to the solution.
What do you like best about the product?
The response times of the MDR team are fantastic — every alert is classified and promptly followed up with a request for feedback. This ensures that issues are always addressed and resolved quickly.
What do you dislike about the product?
In the future, I would also appreciate having German-speaking support to enable even faster communication in some cases. Especially when an incident occurs at night, being able to communicate in one’s native language would be highly beneficial.
What problems is the product solving and how is that benefiting you?
Sophos MDR covers monitoring outside of our regular business hours. We don't have enough staff to ensure continuous monitoring, and Sophos MDR fills this gap for us.
High Cost but very strong security
What do you like best about the product?
Super fast response times of the sophos agents, quick to reply to emails and help with vulnerabilities
What do you dislike about the product?
Very expensive. Occasionally produces false positives
What problems is the product solving and how is that benefiting you?
It gives us security cover, especially over periods of time where we are not physically monitoring things ourselves, this is especially useful as we are a Trust of schools, so their will be periods where the office is closed
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